Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.26

4.3 Rating 2,437 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a bed from you A year ago quality of furniture was good delivery was good but this time furniture here not so good as in quality and delivery was terrible”

Helpful Report

Posted 3 years ago

“Solid bed , very easy to put up Very pleased”

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Posted 3 years ago

Thank you for taking the time to leave a review. Best wishes, RTG

Posted 3 years ago

“Ordered our sons first big boy bed, it’s very sturdy and looks great in his room! Room to Grow has been brilliant with communication when we’ve needed to talk to them and the delivery was fast and fuss free.”

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Posted 3 years ago

“Purchased a high sleeper Thuka Hit 9 with desk & chaired. Pretty happy overall but was disappointed when opened box & bed is not white as it appears in the photos, it is a white lacquer where the grain & knots are clearly visible underneath. The instructions are also a bit complicated as you have to reverse them if having the ladder on opposite side. The runners which hold the chair bed section in place also frequently pop out which is irritating.”

Helpful Report

Posted 3 years ago

The Thuka Hit 9 is described as solid scandinavian pine in a whitewash lacquer. If you are having problems with any parts please contact the team on support@roomtogrow.co.uk and they will be able to help you with this. Best wishes, RTG

Posted 3 years ago

“Bought bunks beds for my granddaughters very well made and sturdy the grandkids love them especially the shelves that are attached to the beds so they can keep their toys near them , would definitely recommend .Really good service and delivered on time”

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Posted 3 years ago

We hope your granddaughters enjoy their new Marlo Bunk Bed. The shelving is a really handy addition to keep everything close by at night time. Best wishes, RTG

Posted 3 years ago

“From start to finish this has been a terrible order, I was told my item was in stock only to receive an email 11 days later saying it was out of stock then the dates kept getting changed then when delivery eventually arrived 6 weeks after I ordered it they had sent the wrong (box) parts, eventually got the correct box 5 days later and found to be damaged, the incorrect box is still at my property with no feedback to collect, won’t be using again”

Helpful Report

Posted 3 years ago

We are sorry for the delay in receiving your order. Due to the current climate there was a delay on stock availability. It is good to hear you have now received all components required to complete your order, and the team will be happy to help with replacements on any damaged parts. Best wishes, RTG

Posted 3 years ago

“Very easy to order, description accurate and delivered on time”

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Posted 3 years ago

Thank you for reviewing the Thuka Hit 9 High Sleeper. Best wishes, RTG

Posted 3 years ago

“Good speedy delivery, easy to put up bed and it looks great”

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Posted 3 years ago

Thank you for taking time to leave your review. Best wishes, RTG

Posted 3 years ago

“Fantastic service and great quality products. We bought two high sleepers, two storage cubes and two chairs/beds to go under the beds. Much faster service than advertised with the delivery company calling us to confirm we were happy at every stage. Thank you!”

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Posted 3 years ago

Thank you for reviewing your Stompa Uno 5 High Sleepers. This high sleeper offers practical study and sleep solutions. Best wishes, RTG

Posted 3 years ago

“I purchased the jubilee bunk bed. The lead time for delivery was three months from placing my order which I would have ideally liked to be much shorter. Once I received the bed and opened it up I noticed there were small scuffs and chips to some of the pieces of wood which I reported to Room to grow and I was offered a small partial refund to keep the bed. Once the bed was assembled there were screws and bolts that didn’t fit (thread gone) and I was sent three different packages of nuts and bolts before the correct ones for my bed were actually sent and we could safely secure it and use it with peace of mind.”

Helpful Report

Posted 3 years ago

Thank you for your review. The Jubilee Bunk Bed was confirmed as a 3 month pre order at the time of you placing the order, which was shipped to you as soon as available. Apologies the fixings received were not correct first time, but it is good to hear that the bed is now built safely. Best wishes, RTG

Posted 3 years ago

“Ordering was quick and easy and the bed arrived sooner than expected. I'm really pleased with it. It's nicely finished and was easy to put together, plus my little boy is very excited about his first ever big boy bed!”

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Posted 3 years ago

We hope your little boy has many great nights sleep in his Bloc Starter Bed. Thank you for the review, RTG

Posted 3 years ago

“The bed was delivered quickly and professionally, we did have a missing piece but after emailing customer services it was with us two days later, have now ordered two chairs from them as well”

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Posted 3 years ago

Thank you for leaving your review. Great to hear that the team managed to sort any issues so quickly. Best wishes, RTG

Posted 3 years ago

“""”

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Posted 3 years ago

“Great service and awesome bunk.”

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Posted 3 years ago

Thank you for letting us know you are pleased with your Stompa Compact Bunk Bed and the service you received from us. Best wishes, RTG

Posted 3 years ago

“Very happy with the bunk bed.”

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Posted 3 years ago

Thank you for leaving your review, we are pleased you are happy with your purchase. Best wishes, RTG

Posted 3 years ago

“Arrived with a broken part and was promised a replacement and it's still not arrived”

Helpful Report

Posted 3 years ago

I am so sorry your replacement has not arrived with you. Please contact the support team on support@roomtogrow.co.uk or call on 0808 196 3344 and they can get this sorted for you. Best wishes, RTG

Posted 3 years ago

“Bed arrived with an unprepared footboard meaning it could not be constructed. Customer services at room to grow have tried to help but whoever they use for warehousing/manufacturing are being useless. Clearly requested replacement footboard and today sent another packs of parts that I already had and still no time on resolution. 2 weeks after reporting the problem and no end in sight.”

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Posted 3 years ago

“Excellent bed! My 9 year old daughter loves it. Minor issues were sorted out quickly by lovely customer services.”

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Posted 3 years ago

It is good to hear the team could help with any problems you had. Hope your daughter enjoys her new bed. Best wishes, RTG

Posted 3 years ago

“I love this bed. My boys are very happy and they sleep like angels. Looks sturdy. I like it as is not very high so I can easily check on boy no1 if is ok. Quite easy to change the sheets too. Lovely colour. It matches perfectly in the room. The only thing....the bottom of the trundle drawer is not sturdy at all so we will have to do something about it. So I’m not sure if even a small person can sleep there occasionally. Didn’t even opened the trundle mattress for this reason. Overall I like the bed very much but not the trundle drawer. ”

Helpful Report

Posted 3 years ago

Please contact the team on support@roomtogrow.co.uk if you need any assistance with the trundle drawer, this should be sturdy enough for occasional use. Thank you for your review, best wishes, RTG

Posted 3 years ago

“Excellent and swift customer service. The products themselves are of a high quality, they look expensive and no corners have been cut in terms of the look and quality of the underside. Would buy again. So impressed.”

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Posted 3 years ago

Thank you for such a great review, we are glad you are pleased with your purchase. Best wishes, RTG

Posted 3 years ago

Room to Grow is rated 4.3 based on 2,437 reviews