Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Write Your review

Tell us how Room to Grow made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A part from being told I would be contacted by the courier 24 hours in advance, when in fact they txt me 12 hours before delivery, and that they would deliver to the flat door. When the courier arrived he was on his own and unable to carry the very heavy package up stairs. This is a problem with the courier company and not room to grow, whom I found very friendly and helpful. Very satisfied with the bunk beds. Easily assembled and sturdy. Look great and my 5 yr old daughter is now sleeping better.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review of our services and your Solitaire White Bunkbed. We expect the delivery team to call our customers 24 hours before delivery and also to deliver your furniture to your front door. We are very sorry to hear that this did not happen on this occasion and we apologise for any inconvenience caused. We are delighted to hear that you are very satisfied with the bunk bed and glad you found the whole assembly experience straightforward. We are over the moon to hear that your daughter is sleeping soundly now in her big girl bed and long may it continue! Best Wishes, RTG.

Posted 4 years ago

“Soft yellow colour. Washes well with no ironing required.”

Helpful Report

Posted 7 years ago

“Lovely duvet cover and pillow case for a crane/digger/dumper truck mad 5 year old. Delivered promptly. Washes well. Delighted with it.”

Helpful Report

Posted 7 years ago

Thank you for reviewing our services and your Construction Single Duvet Set. We value your comments. Best Wishes, RTG.

Posted 4 years ago

“Extra speedy delivery and contact with customer service. The bed is delightful”

Helpful Report

Posted 7 years ago

Thank you for leaving a review of our services. We are thrilled to receive your 5-star review and kind comments about our delivery and customer service. Best Wishes, RTG.

Posted 4 years ago

“Happy with the delivery and good quality products, no complaints”

Helpful Report

Posted 7 years ago

Thank you for your valued comments. We really do appreciate you taking the to leave a review. Best Wishes, RTG.

Posted 4 years ago

“Didn't quite deliver in the 15 days stated but otherwise service was good and friendly. Jxx”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review of our services. Stompa's delivery estimate is 15-20 working days so we trust that you received your order within this timescale. Best Wishes, RTG.

Posted 4 years ago

“Ordering from Room To Grow was a great experience. They kept us updated on the progress of our order, and we received the bed within a couple of weeks as promised. The delivery men were very friendly and took the bed to an upstairs bedroom. We used Room To Grow after a friend recommended them to us, and I would recommend them too.”

Helpful Report

Posted 7 years ago

Thank you for leaving a 5-star review of our services and your Stompa UNO S furniture. It is great to receive your comments and we are delighted to hear that your friend recommended us and over the moon to hear that we met your expectations. Thank you for letting us know that you will also recommend our services. Best Wishes, RTG.

Posted 4 years ago

“I purchased two beds and two mattresses, the quality of which was good. However, the delivery was poor. Despite arranging delivery dates bed one arrived partly delivered 5 days early with the remaining box being delivered two days later. The slates for the mattress to sit on were incorect and the supports not drilled in the correct place. Bed two arrived on its delivery date but with instructions missing. Three days off work in total for delivery was excessive. The actual delivery companies used however were good and helpful.”

Helpful Report

Posted 7 years ago

“I received a call notifying me of the delivery date, and the service was very good.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review of our services. We value your comments and it is great to hear you rated our services so highly. Best Wishes, RTG.

Posted 4 years ago

“Pleasant enough to deal with. Very restrictive on delivery dates though. Was unable to accommodate delivery on their first proposed date and was told I would be called back when they were next in my area (2 wks). Friendly delivery drivers though.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review for RTG. We're sorry to hear about the inconvenience you experienced with the delivery team but are pleased to know that you have received your order. Best Wishes, RTG.

Posted 4 years ago

“Wardrobe is good quality, but the wardrobe arrived with the wrong handles attached, which meant it didn't close properly. The delivery people however were very good and immediately contacted the company to advise them and within 20 minutes i had had a call from them to confirm that they were sending out replacements.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for RTG and your Ollie Star Midi Wardrobe. We appreciate hearing about your experience and we are delighted that you issue was resolved quickly and to your satisfaction. Best Wishes, RTG.

Posted 4 years ago

“the boy loved it washed well”

Helpful Report

Posted 7 years ago

“good service and on time”

Helpful Report

Posted 7 years ago

We love to hear about happy experiences so thank you for your comments and highest rating. Best Wishes, RTG.

Posted 4 years ago

“The whole purchasing process from start to finish was faultless. I was kept informed at all times and was especially impressed with the delivery service provided, the two guys were lovely and phoned beforehand to confirm the time so I didn't have to wait in all day.”

Helpful Report

Posted 7 years ago

Thank you for sharing your experience. It is wonderful to receive your review and we appreciate your comments about our services and Stompa CK White Bunk Bed. Best Wishes, RTG.

Posted 4 years ago

“The product arrived in good time, and the service offered from Room to Grow to re-arrange my delivery was excellent - from this perspective I am very happy.”

Helpful Report

Posted 7 years ago

Thank you for leaving a 5-star review of our services. We are delighted to hear about our experience. Best Wishes, RTG.

Posted 4 years ago

“Great bed, good online ordering. Delivery service let you down - inflexible and no weekend deliveries. This is 2017 and a lot of households do not have someone able to wait in for a whole weekday morning or afternoon at 24hrs notice for a delivery. Other companies seem to manage it, it's a shame your selected couriers can't.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review. We are always looking at ways in which we can improve our delivery service so thank you for your comments. Best Wishes, RTG.

Posted 4 years ago

“Took over the 28 days promised for delivery. The delivery team were prompt and arrived on a Saturday which was good. The space up double bed is of poor quality (several pieces cracked during making it) and took 12 hours to put together not the 3.5 indicated on the instructions. I would not recommend this bed.”

Helpful Report

Posted 7 years ago

Thank you for your comments. We are very sorry to hear about your product and assembly issues and we would be more than happy to discuss this with you -please contact support@roomtogrow.co.uk or call 0333 006 3096 for advise. Best Wishes, RTG.

Posted 4 years ago

“Great bed, easy to assemble and. Dry sturdy. Delivery was outside the advertised time.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review for RTG. Delivery times are only estimated but your comments are valuable to us so thank you for your review. Best Wishes, RTG.

Posted 4 years ago

“I was impressed by your quick and efficient service thankyou”

Helpful Report

Posted 7 years ago

Thank you for leaving a 5-star review of our services. Your comments are much appreciated. Best Wishes, RTG.

Posted 4 years ago

“Really helpful people on the end of the phone who knew their products”

Helpful Report

Posted 7 years ago

Thank you very much for leaving us a 5-star review. It is great to receive your feedback and delighted that we could help you. Best Wishes, RTG.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,439 reviews