Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

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“salesperson made an error when quoting and later sent a message indicating that they needed to charge an additional amount. when product arrived, person delivering would not take to my apartment as couldn't carry up stairs. I had to carry the boxes up the stairs.”

Helpful Report

Posted 7 years ago

Thank you for your comments. We are sorry to hear that there was an error when placing your order and for any inconvenience caused. We are also disappointed to hear that the driver would not take your order to your front door, so we are very sorry this happened to you. Best Wishes, RTG.

Posted 4 years ago

“Really good service. I got a text a few days after ordering saying when the bed and mattress would arrive and i had the option to rearrange which was good. There wasn't a time when it was arrive but it did arrive that day. Having looked at many beds online and in shops such as M&S and John Lewis, I am delighted with the quality of this, easily in the same category but about a third of the price. Very sturdy, nice heavy quality wood, nice coating- happy 5 year old son. I have recommended to my friends already.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review. We are delighted that our services met your expectations and thrilled to hear that you have recommended us to your friends - we'd love to hear from them. Thank you also for taking the time to review your Solitaire White Midsleeper and sharing your kind comments. Best Wishes, RTG.

Posted 4 years ago

“Fast Delivery and a fab price!”

Helpful Report

Posted 7 years ago

We love to hear about happy experiences so thank you for sharing your review. Best Wishes, RTG.

Posted 4 years ago

“We bought two throws which were cheaper than the identical items at Achica and other suppliers. They arrived well packaged and sooner that we expected.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for our services and your gorgeous Jade Herringbow Throws. We are delighted to receive your comments and rating. Best Wishes, RTG.

Posted 4 years ago

“I ordered the "Flair Flick Bunk Bed In White", Absolutely terrible first off the package delivered had clearly not been looked after with damp marks all over and crushed corners. Opening the pack and we had damage/crushed corners on 4 relatively prominent pieces, one of the pieces we were given was completely wrong and had to be replaced, there were pages missing from the instructions, on top of this the bolts which are labelled and put into specific bags were incorrect and in some cases to long for the job they needed to do and have broken through causing further damage, we have complained and have effectively just been brushed off and our complaint has not been considered in anyway. AVOID AT ALL COSTS, I WILL NEVER USE THEM AGAIN”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are aware that you are liaising directly with our Customer Services team regarding this matter. Best Wishes, RTG

Posted 4 years ago

“Very good service - arrived on time and they rang to arrange delivery. The bed is solid and good quality- my daughter loves it.”

Helpful Report

Posted 7 years ago

We love to hear about happy experiences so thank you for sharing your review. Best Wishes, RTG.

Posted 4 years ago

“Great product, great price, great service. Would definitely recommend.”

Helpful Report

Posted 7 years ago

Thank you for your review and 5-star rating of our services and Solitaire White Midsleeper. It is great to hear from you. Best Wishes, RTG.

Posted 4 years ago

“Good website,very quick delivery. Furniture is good quality, look good, only criticism is the soft wood under the coating is prone to small dents if not careful. But that's the type of wood used.”

Helpful Report

Posted 7 years ago

We love to hear about happy experiences so thank you for sharing your review. Best Wishes, RTG.

Posted 4 years ago

“Great speedy delivery and very good quality product. Really pleased and so is my 6 year old son, he loves it.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review for RTG, your comments are very much appreciated. We are delighted to hear that your son loves his new Solitaire White Midsleeper with Pull Out Desk. Best Wishes, RTG.

Posted 4 years ago

“Ordering and organising the delivery was easy enough. However the actual delivery could have been better. Our order came in 4 heavy boxes. The driver was on his own to lift them, clearly late and in a rush and could barely speak English. He said he wasn't allowed to take the boxes upstairs so left them in the living area. I'm glad my husband was home that night so we could take them upstairs. They were so heavy, I'm not even sure how the poor guy managed to lift them!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for RTG. We are always looking at ways in which we can improve our services so your comments are valuable to us. As our website clearly states under the 'delivery' tab for this particular product, it is to a ground floor room of choice, however, we have passed on your comments to the delivery team. Best Wishes, RTG.

Posted 4 years ago

“Very good service. I had a call shortly after the purchase asking for a suitable delivery date. For better accuracy I sent them an email on the day and got a quick reply letting me know the delivery would be with me within an hour. All arrived in perfect condition and was brought up to the selected room. No issues. Nice and easy. Satisfied with the service.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review of our services. It is great to hear about your happy experience and we value your comments. Best Wishes, RTG.

Posted 4 years ago

“it was bought for my granddaughter and my son in law has erected it found it a bit difficult to erect any thing else 5 star”

Helpful Report

Posted 7 years ago

Thank you for leaving a review for RTG. We appreciate your comments. Best Wishes, RTG.

Posted 4 years ago

“Very prompt service; I got an email and a call after placing the order to arrange delivery. Delivery was on time as agreed I returned a small item and they were also very helpful with the instructions.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review for RTG. Your comments are valuable to us. Best Wishes, RTG.

Posted 4 years ago

“The service was problem-free and the team were easy to contact by email which resulted in a prompt friendly reply. Furniture delivered on time.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for RTG. Your comments are very much appreciated. Best Wishes, RTG.

Posted 4 years ago

“Really good quality, strong bed. We used the assembly service which was fantastic. It was built in less than 2 hours, all packaging taken away. Very impressed with the whole experience from ordering to delivery. I would highly recommend this bed and also recommend Room to Grow as a company.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for RTG - it is super to hear that you would be happy to recommend us. We are delighted to hear that you rate your new Loft Mezzanine Bed in White Ash so highly along with your Thuka Super Sprung Mattress. Best Wishes, RTG.

Posted 4 years ago

“yes we would buy again.”

Helpful Report

Posted 7 years ago

Thank you for reviewing our services and your Sleep Day Bed. We value your comments. Best Wishes, RTG.

Posted 4 years ago

“The product has a few faults, about which I have emailed them, but am still awaiting a response. The mattresses are an unusual size, which means buying sheets is more difficult than it needed to be. It might be a good idea to stock the right size sheets on the website? Delivery of the item required me to chase it up.”

Helpful Report

Posted 7 years ago

Thank you for your comments. I can see from your notes that you are liaising with our customer services team. Once they have taken advice from the manufacturer then they will call you to discuss. With regard to the bed size, Parisot is a French manufacturer and their beds fit the continental size mattress 90x200cm as detailed on our website. Best Wishes, RTG.

Posted 4 years ago

“These beds are a great buy and the mattresses are really comfy.”

Helpful Report

Posted 7 years ago

“Great service and speedy delivery. My boys Love the beds and the mattresses are really comfy.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review of our services. We value your comments and delighted to hear that your boys love their new LA Grey Single Storage Beds, Sleep Happy Deluxe Pocket Mattresses and Jubilee Wide 3 Drawer Chest in Soft Grey. Best Wishes, RTG.

Posted 4 years ago

“Great service, received the items quickly. One of the crystals on the bed had snapped, one quick phone call and I had a new one in the post the next day?”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for RTG. It is great to receive your comments and hear about your experience. Glad we could help you resolve the issue you experienced. Best Wishes, RTG.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,439 reviews