Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.26

4.3 Rating 2,437 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company! The items were really good quality and the communication was amazing. Keeping me in the loop with when things would be delivered and also catering colour options to exactly what I wanted for the personalisation. Would definitely purchase from them again!”

Helpful Report

Posted 3 years ago

Thank you for your fantastic review, the team are always happy to help with customer requests. Best wishes, RTG

Posted 3 years ago

“Service and customer support was excellent. Goods are of a good quality would definitely recommend”

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Posted 3 years ago

Thank you for taking the time to review the Stompa CK White Wooden Bunk Bed. Best wishes, RTG

Posted 3 years ago

“Beautiful furniture, slight delay on delivery but at these times nothing unusual”

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Posted 3 years ago

Thank you for your review and your understanding during the current circumstances. Best wishes, RTG

Posted 3 years ago

Thank you for leaving a review. Could we possibly ask if you could upload a picture of your purchase for us to show on the site? It would be great to show how it looks in a real bedroom! Many thanks, RTG

Posted 3 years ago

“We purchased this bed for our 2 year old and he absolutely loves his new big boys bed. It’s a great solid piece of furniture and will grow with him over the years”

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Posted 3 years ago

Thank you for leaving your review. Best wishes, RTG

Posted 3 years ago

“Happy with service and quick delivery .”

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Posted 3 years ago

Thank you for sparing the time to leave your review. Best wishes, RTG

Posted 3 years ago

“I kept ringing about why these items were late and never received the email I was promised each time. Then when they did arrive I had no notification of delivery and they were left on my drive for 7 hours my neighbour informed me. Just disappointing communication.”

Helpful Report

Posted 3 years ago

We are sorry to hear about your experience, all feedback is welcome so we can improve our services going forward. Best wishes, RTG

Posted 3 years ago

“Excellent customer service!!! Staff very helpful and friendly.”

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Posted 3 years ago

Thank you for your great review, the service team will be pleased. Best wishes, RTG

Posted 3 years ago

“Quality products”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Best wishes, RTG

Posted 3 years ago

“Great website, Called me to arrange delivery very quickly and then delivered when they said they would.”

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Posted 3 years ago

It is great to read your fantastic review. Thank you, RTG

Posted 3 years ago

“We are very happy with the first bed we brought our daughter the bloc starter bed and she loves it. It is what we expected and is of a good quality. We were very impressed with the communication and quick delivery of this bed, I think it was 7 days from the day we ordered until it was delivered.”

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Posted 3 years ago

The Bloc Starter Bed is a fantastic first bed, it is great your daughter likes it. Thank you for your review, RTG

Posted 3 years ago

“This company is a shambles and I would not recommend anyone buying a product from them. The order for bunk beds took weeks to arrive. One of the parts was damaged. The company could not identify the part because it is wrongly labelled in the instruction manual. When a replacement part was sent (to the wrong address) it was damaged to an even greater extent. My request for reasonable compensation was refused.”

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Posted 3 years ago

“Delivery and assembly excellent. Three bedrooms with separate units in each, Guys were efficient and polite, highly recommend”

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Posted 3 years ago

“First class service, from the first enquiry to ordering and to delivery! Bought Stompa with the delivery and build service, which was arranged and executed to perfection. Can’t recommend them enough.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review. It is great to hear everyone is happy with the service received and with the new beds. Best wishes, RTG

Posted 3 years ago

“Lovely item, prompt delivery and helpful customer service! Thank you!”

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Posted 3 years ago

Thank you for taking the time to leave your review. Best wishes, RTG

Posted 3 years ago

“Very disappointed of your service and the quality of your products, will not buy it again never.”

Helpful Report

Posted 3 years ago

Thank you for leaving your review and we appreciate all feedback on service and quality. Best wishes, RTG

Posted 3 years ago

“Appalling - this has probably been our worst ever consumer experience. The Jubilee bed seems like a good product but arrived missing vital 2 fitting parts in the footboard. Two further footboards arrived over the next 3 weeks with the same missing parts. Then the replacement parts were sent but went missing. Then another set of parts were sent and they didn’t fit. So 4 - 5 weeks later we lost the will to live and are sending the bed and all the other bed parts back. Very little sense of any apology, or the terrible quality control at the factory or the awful management oversight and engagement. No-one from management has even got in touch to say sorry. A shame because the bed looked like it was just what we wanted. But we won’t ever buy from Room to Grow again as we’ve lost faith in their operation which in our experience has been awful.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, we are very sorry to hear of the issues you faced with your furniture. We are always looking at ways to improve our services so we appreciate your feedback and we can see you dealt with our support team with regards to your damages and you will receive a full refund. Best wishes, RTG

Posted 3 years ago

“Got bunk beds for my boys absolutely delighted very sturdy and nice ♥️ Highly recommend 5 stars ⭐️”

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Posted 3 years ago

We are so pleased to hear both you and your boys are pleased with the new bed. Thank you for your review, RTG

Posted 3 years ago

“No delivery call, turned up with half my order while I was out, and waited another 3 weeks for a potential date for rest of my order. Still not fulfilled yet. Luckily the first bed is absolutely wonderful, just very let down with customer communication”

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Posted 3 years ago

We are sorry to hear that you feel let down by our communication, we take these comments very seriously. I can see that your second bed is now delivered and I hope you are as pleased with it as the first. Best wishes, RTG

Posted 3 years ago

“Really impressed with the quality of the bed, the clear instructions and the delivery time exceeded expectations. Would definitely recommend.”

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Posted 3 years ago

Thank you for your great review of the Bloc Study High Sleeper with Desk and Bookcase. Best wishes, RTG

Posted 3 years ago

“Thank you for your professional service”

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Posted 3 years ago

Thank you for taking the time to leave us a review. Best wishes, RTG

Posted 3 years ago

Room to Grow is rated 4.3 based on 2,437 reviews