Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, efficient delivery service and excellent customer service follow up where needed”

Helpful Report

Posted 6 years ago

Thank you for leaving us your fabulous 5 star rated review. It's great to hear that you found our website, delivery service and customer service team easy to use and deal with. We hope your child loves their new Jubilee Captains bed. Best Wishes Jennah

Posted 4 years ago

“Easy process from ordering to delivery.”

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Posted 6 years ago

Thank you for your wonderful 5 star review. It's great to hear our process was easy for you and we hope your child loves their new Solitaire White Single Bed. Best Wishes Jennah

Posted 4 years ago

“Delivery worked well. They arranged it by phone/e-mail one week for the following week, so I could have some input into which week/day the delivery occurred. The day before they gave me a useful send of what time of day I could expect the delivery time. They were quick and efficient.”

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Posted 6 years ago

Thank you so much for your fantastic feedback. We love to hear about happy experiences and we are over the moon to receive your 5-star review. Best Wishes, Clare

Posted 4 years ago

“Absolutely amazing service, fast delivery and a very sturdy bed. Our daughter is super happy. Thank you.”

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Posted 6 years ago

Thank you so much for leaving us your fantastic 5-star review! We are delighted to receive your comments and so happy to hear that your daughter loves her new bed. Best Wishes, Clare.

Posted 4 years ago

“Brilliant from start to finish! We were a little worried buying a bed without seeing it first but we just couldnt find anything better in other stores/show rooms and decided to take a risk. Best decision. We love everything about the bed: look, colour, quality ! What is even more important, our daughter absolutely loves her new bed! Well done RTG!”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share tell us all about your wonderful experience with us. It is so lovely to hear that your daughter adores her new Jubilee Bunk Bed in Ivory White and we're sure that she will continue to do so. We do hope to hear from you again in the future. Best Wishes, Clare

Posted 4 years ago

“Easy to understand website. Extremely quick delivery. Everything was packaged really well. Communication was given as to when the bed was being delivered via a voicemail message. The slight disappointment was when I returned the call, the gentleman I spoke to seemed less than interested in customer service experience. However, the bed did arrive earlier than the projected 2 to 4 weeks. It actually arrived within a week of placing the order which was fantastic.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review for RTG. We are really pleased to hear that you found our website easy to navigate. Sorry to hear you didn't have the greatest experience with the delivery team and we will certainly pass on your comments as we expect a better level of service than this. So pleased that you did receive your furniture delivery before the delivery estimate which is wonderful news. Best Wishes, Clare

Posted 4 years ago

“Beautiful well made furniture it?s solid and feels good value for money it?s not something you could buy an equivalent flat pack of”

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Posted 6 years ago

“Excellent communication before purchase both through Facebook and email”

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Posted 6 years ago

We love to receive reviews like this so thank you very much for taking the time to share your experience with RTG. Best Wishes, RTG.

Posted 4 years ago

“Had an issue with the delivery date but Jennah sorted it out and it arrived in time. 7 year old loves the new solitaire bed with desk. Looks fab!”

Helpful Report

Posted 6 years ago

Thank you so much for sharing your review. It was our pleasure to help you resolve your issue and we are delighted you have given us a 5-star review. Thanks again and Best Wishes, Clare

Posted 4 years ago

“Super service including excellent delivery which gave us a choice of delivery day”

Helpful Report

Posted 6 years ago

Thank you for your wonderful review regarding your service. It's lovely to hear you found the delivery team very efficient and everything went well with getting your Stompa UNO S Midsleeper on the day of your choice. Best Wishes Jennah, RTG

Posted 4 years ago

“Room To Grow?s service was really good, the same couldn?t be said for the couriers they use. One delivery delivered to the wrong address, the other wasn?t delivered as promised and messed around when arranging further delivery. Overall I am pleased with the furniture.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you had some trouble with our couriers, we are always looking at ways to improve our delivery services so your feedback is appreciated. We are pleased to hear our service was great and you are very happy with the Jubilee items. Best wishes Room To Grow.

Posted 4 years ago

“Very good product and value for money, I think the delivery costs were pricey but overall very happy with the quality and finish on the bed.”

Helpful Report

Posted 6 years ago

Thank you for your highly star rated review regarding your Solitaire White Midsleeper. It's great to hear you are happy with the product and your daughter loves her new bed. We appreciate you taking the time to leave your review, Best Wishes Room To Grow.

Posted 4 years ago

“Really nice quality desk for my sons room - although did take a while to assemble! Room to grow easy to deal and desk delivered quickly.”

Helpful Report

Posted 6 years ago

Thank you for your wonderful review regarding your Maine Desk. It's lovely to hear of your lovely experience and that you and your son are extremely happy with the new desk. We look forward to hearing from you again in the future. Best Wishes Room to Grow

Posted 4 years ago

“Ordering and delivery process very good. Product poor quality.”

Helpful Report

Posted 6 years ago

Thank you for your comments regarding your bunk bed. We are pleased to hear the ordering and delivery process was excellent. We are always looking at new ways to improve and change our products so your feedback is very useful. Best wishes Room to Grow.

Posted 4 years ago

“Bunk bed arrived in time. Delivery was a very smooth process with updates sent when it was in process. One of the best deliveries I've had.”

Helpful Report

Posted 6 years ago

Thank you for your fantastic review regarding your Solitaire Bunk bed. It's great to hear your delivery went so well and the process was what you required. We hope your kid love their new bed. Best Wishes RTG

Posted 4 years ago

“A part was missing from the box so we had to go out and buy it to continue building the bed. Room to Grow refunded us the next day for the part we purchased. The bed is great quality, our daughter loves it. Customer service was great and delivery was prompt.”

Helpful Report

Posted 6 years ago

Thank you for your feedback on the Solitaire Bunk Bed. It's fantastic to hear how happy you are with our customer services and that your delivery was prompt. We are sorry again to hear you had fixings missing. We really hope your child loves their new bed. Best Wishes Room to Grow

Posted 4 years ago

“Great bunk beds. Love the light grey colour. Very sturdy which is what we wanted. Have them as bunk beds currently so haven't used them as single beds yet. Fairly straightforward to build, but the instructions said 2hrs but with two kids running around it it take longer!”

Helpful Report

Posted 6 years ago

Thank you for your highly star rated review regarding the Jubilee bunk bed. It's lovely to hear you are very happy with the colour, finish and build of the bed. We really appreciate your feedback and hope your children love their new bed. Best Wishes RTG

Posted 4 years ago

“Excellent service, delivered when it suited me.”

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Posted 6 years ago

Thank you for your wonderful review regarding your Stompa UNOS 28 - Highsleeper. It's great to hear you've had a great experience with us and we hope your child is extremely happy with their new bed. Best Wishes RTG

Posted 4 years ago

“Really disappointed with customer service. Was made to feel silly when I thought I had ordered a desk but then hadn?t. Serious lack of communication with returns. Just passed from Pillar to Post. Really disappointing when spending over £1000 with a company.”

Helpful Report

Posted 6 years ago

Thank you for your response. We are very sorry to hear you are happy with our customer service team and our returns policies we don't like to hear of unhappy experiences. We are always looking at ways to improve our services so we appreciate your feedback. Best Wishes Room to Grow

Posted 4 years ago

“Great service! Bed arrived sooner than expected and the quality is brilliant. Assembly was straight forward with easy instructions to follow.”

Helpful Report

Posted 6 years ago

Thank you very much for sharing the experience you had with RTG. I will be sure to share your feedback with the entire team. They love knowing that customers appreciate their service and that your new Jubilee furniture met your expectations in terms of quality and assembly. Best Wishes, RTG.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,439 reviews