Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my gazebo, it’s a really solid structure once it’s assembled.”

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Posted 2 years ago

“It is very good colour and arrived just when you said.”

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Posted 2 years ago

“My second order from roseland excellent furniture for my new bungalow and have added to it. Delivered on time. Very good service.”

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Posted 2 years ago

“I have bought a number of items from Roseland and always find the quality is of excellent value!!”

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Posted 2 years ago

“Unfortunately, the first tv cabinet that arrived was badly scratched. Roseland were quick to send a replacement but unfortunately that one also had a mark on top, which I couldn't remove completely. I accepted a very small refund as I couldn't be bothered to return another one! I don't think their quality control exists......”

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Posted 2 years ago

“Really lovely furniture !”

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Posted 2 years ago

“The Products were of excellent quality and so was the delivery. Will buy again from Roseland.”

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Posted 2 years ago

“Very pleased with my long awaited sideboard. I love the colour!!!”

Roseland Furniture 5 star review on 2nd July 2022

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Posted 2 years ago

“Couldn’t recommend higher. Very quality product - just what I was after. Having purchased a slightly cheaper variant from another company previously and suffering because the consequences, it is very good to find such quality without it being too expensive. Quick delivery too.”

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Posted 2 years ago

“Awful, Awful, Awful service. I would not use or recommend this company again”

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Posted 2 years ago

Hello, We are sorry that we have not met expectations with the service provided. It is unfortunate the way the drivers left your item in February, causing an issue with the item. We apologise your item went out of stock and there was a long wait for the new items coming in. The chairs were extremely popular and sold out very quickly. Kind regards Roseland

Posted 2 years ago

“Easy hassle free delivery!”

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Posted 2 years ago

“I can recommend Roseland. Delivery was prompt. People who delivered very courteous and furniture excellent. Would definitely order from Roseland again.”

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Posted 2 years ago

“Very pleased with our Parasol. Quality is excellent. Deliver quick. Looks very nice on our new patio”

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Posted 2 years ago

“Really happy with my purchase packages so well . Very impressed”

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Posted 2 years ago

“I actually thought Roseland Furniture made some of their own furniture including the nest of tables I purchased. They arrived in very good time. I gave 3 stars because 1) it is not made by Roseland, although it has a name plate screwed on the underside. 2) the wooden tops are so different they do not look like a set. 3) the larger table is cracked where the legs are screwed to the table. This is where the person from Vietnam has put the quality control sticker. I emailed Roseland. I was informed the 3 different table tops are colours because they are real wood but, in my view they are coated anyway. The 3 colours could have been chosen to match not, one of them being an orange colour. I was asked to send photos and then I was asked if I wanted to return the tables or have £15 refuned. I chose to have a refund as I informed the person who had asked because, I couldn't be bothered to organise a return. As my husband and I work 12 hour days. Returning them was not a feasible option to me.”

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Posted 2 years ago

“Proper job👍”

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Posted 2 years ago

“Lovely item of furniture. Arrived very well packaged and delivered by friendly team. Have awarded 4 stars as the delivery time was a bit misleading on the website when I placed the order. Time is quoted from despatch and not from order, so overall it was a couple of days longer than I had anticipated. Otherwise very good service and I would certainly use Roseland again.”

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Posted 2 years ago

“Just a little bit disappointed because photo in one of the 'House' magazines looked as thought legs were were made of wood, but that was my fault for not looking for that specification. Being all plastic the chairs look better as patio garden furniture rather than dining room furniture. There was quite a lot of instances where the plastic on the frame had run out of mould and had to be trimmed off in order to get legs to fit flat to surface. Pretty chairs though.”

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Posted 2 years ago

Hello, Thank you for your feedback, we are pleased you like the chairs, and sorry that you missed the description of the materials it is made from. I'm sure that they look great. Kind regards Roseland

Posted 2 years ago

“Excellent service from Roseland Furniture. Prompt response to order and prompt delivery.”

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Posted 2 years ago

“I received my second delivery of the Cheltenham blue sideboard. The first was returned for damage. The second is also damaged. Customer service was very good however and quickly sorted for me. I’m left with a problem though as don’t want to return again. Its such a shame as it’s a beautiful piece.”

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Posted 2 years ago

Hello Stephanie, We are sorry to see this, we will contact you via email to see how we can resolve this for you. Kind regards Roseland

Posted 2 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews