Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice dressing table and stool. It all did what it said on the box”

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Posted 2 years ago

“The bedroom furniture we have is of excellent quality and we are very pleased with it. Not so pleased that our original order was lost and this resulted in a longer wait for delivery.”

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Posted 2 years ago

Hello Janet Buck, We are sorry there was a delay in your items getting to you which resulted in a not so great experience, we are very pleased that you are happy with your items. Kind regards Roseland

Posted 2 years ago

“The furniture took a long time to arrive and when opened up, the dressing table top had a nasty scratch on it. It was the worst place to be damaged as it was the first you would have seen. Disappointed that quality control allowed it to be sent out. I am told another wait of 8 weeks is to be expected.”

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Posted 2 years ago

“After waiting quite a while for delivery, I am delighted with my new sideboard. It matches other pieces of Roseland furniture purchased previously and has a nice modern feel to it. Delivery guys great!”

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Posted 2 years ago

Hello, Thank you for the lovely review and the item looks great in its new home. We do hope we can be of service again. Kind regards Roseland

Posted 2 years ago

“Not yet received! Really angry now….”

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Posted 2 years ago

Hello Lee, We are sorry that this took so long to get to you, it does look like we have had some issues at the warehouse level. We do apologise we did not meet expectations. Kind regards Roseland

Posted 2 years ago

“Ordered lamp table and best of tables both very good quality and value for money. The products are study and make an excellent addition to my Living room. Prompt delivery.”

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Posted 2 years ago

“The item I bought was delivered on time and in very good order. I found it to be a sturdy chest of drawers and exactly what I hoped for.”

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Posted 2 years ago

“Excellent cupboard - matches our table perfect. Just the right size”

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Posted 2 years ago

“Excellent service all round”

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Posted 2 years ago

“Lovely set of furniture. Feel it will be very useful and last a long time. Happy Purchase”

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Posted 2 years ago

“Bought this to give us more room in the bedroom, the old sideboard was just to big, strange thing is we got all our clothes in the new unit..”

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Posted 2 years ago

“I was very pleased with the sideboard. Just the delivery was terrible.”

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Posted 2 years ago

“It's been 3 weeks and I've still not received my order yet.”

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Posted 2 years ago

Hello Helen Gessy, We are very sorry there has been a delay in your item coming to you. We have addressed this with the courier to find out why. We will update you shortly. Kind regards Roseland

Posted 2 years ago

“The parasol arrived and is lovely but the base we ordered has not arrived yet”

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Posted 2 years ago

“Really impressed”

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Posted 2 years ago

“Order,delivery and items all spot on, thanks”

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Posted 2 years ago

“You need to use a different delivery company- they arrived in a battered white dirty van, very unprofessional- screeched to a halt, didn’t speak more or less chucked furniture in the hall and sped away. Also quality of furniture very poor- arrived with scratches, dents and uneven bumpy wood used”

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Posted 2 years ago

Hello, We are sorry there was an issue with your items, we can see the photos of the boxes delivered and the box for the 6-drawer chest was not in great condition. We will address this with the courier and pass your comments on. We apologise that there were issues with the items and can see we offered a few options for you. We can also see that you chose the partial refund offered by the customer service team. Kind regards Roseland

Posted 2 years ago

“great value for money items. I purchased a pergola I was a little disappointed that the canopy just draped over the structure, especially as we live in an area that can get windy on occasions”

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Posted 2 years ago

“Brilliant service. Love my cupboard. Well made and very good price.”

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Posted 2 years ago

“We have bought three chests from Roseland Furniture because we now live in an apartment and storage is limited because of the size and no rooms upstairs and no shed. We like the finish of the chest; lovely colour. Also, although I am able to build flat packs it was a joy that the chest, once unpacked, can be used for whatever purpose immediately.”

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Posted 2 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews