Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful furniture well worth the money , very strong. Looking at ordering more.”

Helpful Report

Posted 2 years ago

“I ordered a chest of drawers and a tallboy in the same range. I think the quality is pretty good, though a few things like the inside of the legs and the backing boards seem to have escaped quality control. Both pieces were delivered fully assembled. The drawers run smoothly, though the tallboy drawers are noticeably narrower than the frame they fit into, leaving small gaps either side. The wood is not heavy and this allows for quite deep drawers and quite a good amount of storage space for the overall size of each unit. The overall appearance is good and the colour of the wood is attractive and consistent. The tallboy was on a pre-order that was due to take up to eight weeks to deliver but it came sooner than that, and communication with Roseland was always very good whether on the phone or by email.”

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Posted 2 years ago

“A great quality piece of furniture, delivered on time and in good condition. Better than most furniture deliveries we've had in the past.”

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Posted 2 years ago

“I ordered a sideboard two weeks ago. It was dispatched impressively quickly (same day), but has still not arrived. I contacted Roseland to ask about this and 4 working days later I am still waiting for a reply.”

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Posted 2 years ago

Good Afternoon, Thank you for taking the time to review us. We can see that this has now been planned for delivery and we apologise for the slight delay. Kind Regards Roseland

Posted 2 years ago

“Excellent customer service and great quality. Can't fault them. I went back with a question at 3pm on a Sunday and got a reply - how amazing!!”

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Posted 2 years ago

“We have bought a few units from these before with no issues But not impressed with the last unit considering the price we paid The unit itself is lovely but we didn't expect three screws in the packaging that fell out ..I have tried to put them back but the screws are very loose and will not bite into the wood.so I'm guessing they fell out during transit. All in all not a problem but poor workmanship. I did report but they wanted photos and a photo of the QC sticker To be honest I couldn't be bothered as there was no damage to the unit”

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Posted 2 years ago

“First time I ordered an item from them. Good customer service and happy with the item purchased.”

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Posted 2 years ago

“My order arrived in perfect order and in good time - a lovely oak mini bookcase. Roseland Furniture were very kind, in fact they sent me TWO. Fortunately I'm an honest person and arranged to have the extra mini oak bookcase returned. I would deal with Roseland again!”

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Posted 2 years ago

“I purchased 2 sun loungers, the products, delivery and communication was brilliant. No complaints. Would purchase from Roseland again”

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Posted 2 years ago

“Easy to order and arrived quickly.”

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Posted 2 years ago

“We have ordered a number of items of Furniture from Roseland and have been delighted with ease of ordering, delivery and the excellent quality of furniture. Highly recommend Roseland.”

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Posted 2 years ago

“The furniture was delivered promptly, and the quality of the wood is great! Would highly recommend”

Roseland Furniture 5 star review on 13th June 2022

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Posted 2 years ago

“Excellent service, great quality and quick delivery. I will use again and definitely recommend.”

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Posted 2 years ago

“Thank s good service use again”

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Posted 2 years ago

“Excellent delivery service, put everything together, checked things were working that should work. Cleared up after themselves, definitely use again. Pleased with our purchases.”

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Posted 2 years ago

“Lovely furniture, one handle missing, replacement sent pretty quickly but didn’t send screw to fix handle on, should I have detailed that the handle and screw we’re both missing??”

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Posted 2 years ago

“Veneer top, very dissapointed. Even more so when l saw an almost identical item in Dunhelm for £50 less.”

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Posted 2 years ago

Hello, We are sorry you are disappointed in your item, if there is an issue with it we can help resolve this for you. The description on the website does state that the item has Oak veneer in it. We are sorry if this was missed at the point of order. Kind regards Roseland

Posted 2 years ago

“Very happy with my purchase and great value for money. Quick delivery as well. Thank you.”

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Posted 2 years ago

“Excellent service and the quality is very good.”

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Posted 2 years ago

“London Oak furniture is exquisite! Beautiful finish and reasonably priced. Fantastic customer service too, highly recommended”

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Posted 2 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews