Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.74

4.7 Rating 477 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.7

Based on 477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, fast efficient service and a fair price. Repaired the damage to my watch after a poor repair by another company. I would highly recommend RWR”

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Posted 2 years ago

“Absolutely fantastic service!! Definitely recommend. 5 stars!”

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Posted 2 years ago

“Left my watch while I was on a lunch break and was ready when I came back 50 mins later great job for a good price £30 cheaper an was convenient”

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Posted 2 years ago

“Highly recommended, service is professional and efficient. Ross himself is so accommodating.”

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Posted 2 years ago

“Very positive experience overall: went there to have battery replacement / general maintenance, they said 45 mins and it was all done in 40, so quite happy with that. Also the person there was very helpful and polite (which helps a lot). I'd remove half a start due to prices being on the expensive side (although I'm not an expert in the field). At the end of the day recommended.”

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Posted 2 years ago

“Happy with the services, very professional and helpful. I would definitely recommend.”

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Posted 2 years ago

“They’ve had my Tag watch for months and now won’t communicate with me. I first sent it in January but it wasn’t fixed. Sent to them again in February ( still broken) and again mid May and now I can’t seem to get through to them Am very frustrated - as well as £245 worse off”

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Posted 2 years ago

“Extremely helpful and efficient service. Prompt turn around. 7 days from my postage to return delivery. Only place I could find that dealt with Roamer watches. Pleased woth service and price. Will definitely use again”

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Posted 2 years ago

“I booked my watch in for a new movement and sapphire crystal back in November 2021. I assumed it would be ready before Xmas but their stall in the Glades shopping centre disappeared due to their lease not being renewed when i phoned to inquire. Just had a text last Thursday to say its ready. I would have been happy with an apology for the long delay and a discount as a goodwill gesture, the perhaps I wouldn't be giving a bad review.”

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Posted 2 years ago

“They have had the watch since September for a repair of a button and a full service, no updates in these last few months despite calling and visiting the Bromley branch a few times, I don't feel like they care about customer service at all and will not use this company again. No communication, no contact, no updates in months. And would not recommend.”

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Posted 2 years ago

“Waste of time.They say it's 2 week turnaround usually. had my watch for 6weeks and in the end said that there is no parts available.( Broken crown to any generic. ) No communication in between, nothing. They are just joke. Maybe good fo changing batteries an stuff.”

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Posted 3 years ago

“they will not answer the phone or a dozen emails - they have had my watch for months and i assume they are either out of business or lost it - does anyone know if they are still operating ?”

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Posted 3 years ago

“TAG watch battery replacement and clean, excellent quick service”

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Posted 3 years ago

“Good professional service.”

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Posted 3 years ago

“Excellent communication and an excellent job.”

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Posted 3 years ago

“RWR. Absolutely great customer service. Will definitely use again!!! 5 out of 5!!!”

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Posted 3 years ago

“First class service. I sent my watch on Wednesday and it was returned on Saturday.”

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Posted 3 years ago

“Efficient expert service from RW Repairs in The Glades Bromley. Called in advance to check waiting times and was advised on the next time to attend to avoid a long wait. Dropped two watches off for new batteries plus a clean and reseal for my Tag H. Went shopping and returned in 45 mins - everything was ready and waiting just as promised. Perfect service. Thank you!”

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Posted 3 years ago

“Very friendly and helpful technician and a good job done quickly. Good price also.”

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Posted 3 years ago

“Really friendly and helpful service plus a reasonable price for 3 watch batteries- would definitely recommend!”

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Posted 3 years ago

Ross Watch Repairs is rated 4.7 based on 477 reviews