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Royal Mail Reviews

1.1 Rating 2,750 Reviews
3 %
of reviewers recommend Royal Mail

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Royal Mail 1 star review on 31st October 2024
Anonymous
Royal Mail 1 star review on 27th October 2024
Russ Parks
Royal Mail 1 star review on 19th October 2024
Abdulilah Hammad
Royal Mail 1 star review on 11th September 2024
ZEE
Royal Mail 1 star review on 17th August 2024
Rachael
Royal Mail 1 star review on 2nd August 2024
Anonymous
Royal Mail 1 star review on 26th June 2024
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Anonymous  // 01/01/2019
Constantly on strike. Never deliver special delivery on time. Just terrible.
Helpful Report
Posted 1 year ago
Someone paid £8 on 20 November to send me a package, still waiting. Postman comes in porch to use my shelf to write card to say it's taken away again. How do they think we get money to pay their extortionate prices if we're not out at work? Tried to rebook for Friday 1st but unavailable so now Sat 2nd - don't worry RM I'll cancel my food shopping to wait for your delivery which currently has a six hour window. I'd advise everyone - find another provider because these people suck.
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Posted 1 year ago
I ordered something on a next day delivery on the 23rd October still not received it. The tracking system is useless, and these people want more money, try giving the service first then negotiate for more money. Royal mail your a joke
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Posted 1 year ago
Parcel despatched by retailer in Gloucestershire on 17th November. Saturday 19th, tracking shows in South Yorkshire depot. Sunday got tracking message to say will be delivered Monday am 20th. Saturday 26th parcel not received - delivery address Cambridgeshire. Tracking info on 26th shows still at South Yorkshire depot. What is happening to Royal Mail - this is pathetic.
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Posted 1 year ago
Waiting waiting waiting think the royal need s to be called mail they don't deliver overpriced and overstaffed ......
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Posted 1 year ago
So posted 3 cards from family for my Son's Birthday on Monday 21/11/22 at 7 am. All had First Class stamps & all posted in same box. Only 1 card arrived yesterday the 24th!!!! Today the 25th is strike day so no chance of the other 2 turning up!!!! First class postage taking 3 days!!! 2 missing!!! Royal Mail is doomed
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Posted 1 year ago
Royal mail workers are waste of space lazy scum even when you can be bothered to go to work you damage my parcels because you have no respect for over peoples items. hope you all lose your jobs
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Posted 1 year ago
I work for a company that provides medication for people's pets. Medication that people rely on to keep their pets happy, healthy and ALIVE! These pathetic strikes are causing so much stress and heartache to people and the aforementioned pets. You apparently were offered a 9% pay rise and rejected it!! Why on EARTH do these people think they provided such an amazing service in the first place (which they most certainly did not) that they have the right to keep spitting their dummies out in such a narcissistic and self serving way? I really hope that karma comes into play and the consequences of these actions are an end to Royal Mail completely.
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Posted 1 year ago
Rotmyal Fails Absolute joke of company and they want a 11% pay rise. Lost 2 parcels sent this year, now lost my log book sent to DVLA Swansea 2 weeks ago luckily sent signed for delivery.
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Posted 1 year ago
Worse delivery service in the world. Had asked for my parcel to be delivered to my local post office. Instead they sent it back to sender meaning I did not receive my item in time for the event I had ordered it for. Waste of time and money!
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Posted 1 year ago
Royal Mail is a joke, they work half a day and have the audacity to combine about wages!! Try doing 10/12 hours a day and getting paid a pittance, then tell me your hard done by!! Mick Lynch and his Strikes and Pickets are pathetic!!!
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Posted 1 year ago
I am so sick of waiting around for parcels sometimes for weeks after they have been posted. This useless company needs to pull their finger out. There is strike action on the 24th and 25th of November but this is the 23rd and they don’t seem to have even bothered to turn up? Seriously wish more online sellers would give other postage options because Royal Mail are absolutely useless. In fact I wouldn’t be too sad to see the entire company go bust. Then something better can take it’s place.
Helpful Report
Posted 1 year ago
Customer services what customer services, they don't return your e-mails you won't get anyone to answer your phone calls only to be put on hold until you fall asleep or die of old age. ROYAL MAIL YOU NEED A COMPLETE OVERHAUL.
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Posted 1 year ago
When you want to track a delivery you are asked stupid and inane questions like “check the images with chocolate cakes”
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Posted 1 year ago
First class signed for is supposed to arrive within 24 to 48 hours. I have now been informed by an uncaring cold hearted girl who fully understood the circumstances that's it's up to 29 days. My parcel is holding photographs that an elderly man who is very ill is looking forward to receiving. They should refund money when the parcel is delayed
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Posted 1 year ago
Great site glad signed up everything order been great quality thanks
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Posted 1 year ago
always helpful and on time
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Posted 1 year ago
Lose my signed for parcels but can’t tell you any details and never get returned even with return address on them. Main office open from 8-10am and no phone number. Anyone would think they don’t want to take responsibility. Going to find a different service as I’ve spent over £2000 in last year with this disgrace of a company. Hope they go under they deserve it
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Posted 2 years ago
the tracked heart medication for my dog has not been delivered despite saying it was due days ago. He is now without this essential medication. The Royal Mail tracking is currently offline as well A disgusting company and I do not have any support whatsoever for their strike action. I will do my best to get pet drugs online to use a different carrier, after informing them of this problem.
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Posted 2 years ago
I've never had a good turnover time with Royal Mail.
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Posted 2 years ago
Royal Mail is rated 1.1 based on 2,750 reviews