RSPCA Reviews

Name: RSPCA
Rating: 1.28

1.3 Rating 225 Reviews

7 %

of reviewers recommend RSPCA

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1.3

Based on 225 reviews

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Delivery Methods	Own Driver
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Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

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RSPCA 1 star review on 19th November 2024

Anonymous

Charlie Jones

Nathan Burton

Sarah Kingman

Anonymous

Anonymous // 01/01/2019

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“Called the RSPCA about the appalling treatment of Black Caviar. Weren’t really very interested. What is the difference between puppy farms and forcing pregnancy on a horse on a yearly basis. Black Caviar was put down because she had mastitis and laminitis both treatable conditions. Question that needs to be asked, “why did she have these conditions.” I wonder what the Racing Industry contributes to the RSPCA?”

Helpful Report

Posted 3 months ago

“If I could give no stars I would. Neighbour went in to hospital 3 months ago. Left black lab and cockerel inside a tiny house. The son visits most days for 10 - 20 mins and lets dog out in the yards. The house is in squaller. The dog sits alone with rags for bedding, on a hard kitchen floor. RSPCA only bothered if the animals are in immediate danger. I assume that means about to or have died due to lack of water. Offered no help. I will NEVER donate to this "charity" again.”

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Posted 3 months ago

“Never again will I contact the RSPCA or make any donation to them. I spent an hour in a queue on the phone yesterday and got nowhere as I got cut off. called again them this morning about a pigeon with a broken wing and was told to take him to the vet as it needed specialist care. I told them I could not catch it due to my age, condition and lack of transport. I was told to try other organisations. Great . My donation will go to "other organisation" if I do find any, which I have done without success either.”

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Posted 3 months ago

“Can never get in touch with them, or no one available. Also, can't believe how much money the CEO of the RSPCA gets payed.”

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Posted 3 months ago

“Never take action, never seems interested”

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Posted 4 months ago

“I have insured my puppy for top cover with rspca for a certain amount per fortnight, and when I tried to add a new puppy, 2 months different in age, they are charging me $10 extra per week. Wouldn’t you think bringing a second pet to their insurance would create the opposite service.”

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Posted 4 months ago

“People had to beg the RSPCA in Cornwall to come out after several calls was made over several days from different people about having a huge concern about 3 little dogs. Two very small dogs have been kept inside a cat carrier without food and water for more than two days and just left in this heat. The third little dog tied up with a rope no longer than 30cm. Eventually after pleading with them they came out. We were disgusted with the RSPCA officer after he had a laugh with the abusers and even shook their hand!! Nothing was done about it! Maybe the officer was too scared to remove the dogs because they are a group of travellers but his excuse was that the dogs looked fine to him. The animal abusers saw the RSPCA and quickly gave the dogs water and now suddenly all is good!!???? Today the abuse continues and it will continue to their sad last breaths. Again the 2 little ones are back in their prison cell and the third dog tied to a short 30cm rope. The RSPCA SIMPLY DOESN'T CARE!!!! PEOPLE PLEASE DO NOT DONATE OR SUPPORT THEM AT ALL. THEY ONLY WANT CHARITY THEY DO NOT CARE ABOUT ANIMALS AT ALL.”

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Posted 4 months ago

“The RSPCA always state that animal welfare is the core ethos of their being in existence. I had two lost Frenchies turn up at my house. When I rang the RSPCA to see if anyone had rung in about them, the answer was yes. The woman who answered the phone then proceeded to advise that RSPCA Hunter Shelter did not collect any contact details from the woman who rang in! Her response was we do not have the contract for Council anymore, fullstop. The lack of interest given by the person on the other end of the phone demonstrated to me the utter lack of concern for animal welfare the RSPCA have at all. RSPCA, people come to you at a time when animals are in need of attention and care. You need to lift your game if in deed animal welfare is the what you are supposed to be about. Yesterday you failed and lost even more credibility in the process.”

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Posted 4 months ago

“Thank you RSPCA for what you do - we picked up our beautiful rescue cat - Malachite - from the RSPCA in Adelaide today after he had all his vaccinations and dental surgery - we were just so impressed with the level of care that you have done for Malachite and other animals and your efforts just shine through in the way that this previous 'stray' cat has become such a lovely part of our family. Photo of Malachite after dental surgery today - still feeling a bit miserable!!”

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Posted 4 months ago

“Phoned up the RSPCA about 3 cats that have been neglected and flees and mites yet when we phoned to get help they was not really that helpful and basically they ld us to take the cats to a vets yet I give to this charity and if there not going to help then I will never give to this charity again as they didn't seem that bothered they wanted me to have all the details of someone else's cat and because I cud not give all the information they basically told me to find it out and ring back I know where they live but as for knowing there post code and the rest of the details that I don't know all I do know is 3 cats are been neglected and yet no help it's 75 degrees outside and they don't even have water in there bowls or food please help or I start to give to a charity that actually does help. You can actually see there rib cage and they are well under fed”

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Posted 4 months ago

“I’ve reported a dog that as not been outside for weeks u have visited but still say is alright well on my eyes this is wrong all dogs need fresh air and walks”

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Posted 4 months ago

“Waste of time had to ring police in the end Rspca really should be ashamed of themselves they don't give a damm”

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Posted 4 months ago

“Why do people donate to rspca when they do nothing to help i found a cat other day which could of been saved it had been hit by a car i took it in there was no numbers i could csll i took it to abbey house and they put the cat to sleep i told them i would pay whatever to save it but they let a “owner” decide to end its life i dont see the point incthese charities clearly pocketing all tbe money”

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Posted 4 months ago

“What went wrong? Everything from first contacting them to the present day. They are not people that either care nor put the welfare of the animal first. They promote that owners of animals should adhere to the 5 basic principles of looking after animals. Fact - they do not care about that at all. Even when they know that an animal has been abandoned they still do not come to its rescue leaving the said animal in more distress. The advice they give you is to make the animal suffer more neglect by not feeding it on the assumption that if you do this they will take the animal. They will not take it. They just add to the cruelty of this poor animal. Well thanks a lot for nothing. I am seeking further advice on this matter from other authorities and intend to do everything I can to prove that RSPCA are in the wrong with what they are saying to people and the fact that they do absolutely nothing. I will not let this rest until I get justice for this poor neglected abandoned animal. These RSPCA inspectors should hang their heads in shame, how do they sleep at night letting this happen. One star is too much for this so called charity. Disgusting behaviour.”

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Posted 4 months ago

“The rspca are not fit for purpose. I have rang them several times about a dog being kept on a tiny balcony in all weathers. The balcony takes the brunt of all weathers, freezing and wet in winter and absolutely no shade on a hot day like today. There is no kennel or shelter . The owner is aggressive and unapproachable . When I tried to speak to him he said "thats his home". The rspca seem to agree with him because their response is "we can't come out because its not a priority" I can understand they have more urgent cases but surely they can at least put it on a list . Apparently the owner has already had one dog took off him at this address but according to the lady I spoke to they have no record of it. They asked ridiculous quiestons which were impossible to answer because of where the dog is , body weight and condition, plus photo evidence. Yes I'm going to climb up to the second floor balcony to take photos 🙄. They should have the word prevention taken out of their title because it seems an animal has to be at deaths door before they will do anything. Meanwhile I'm left feeling helpless about this poor dog. Its breaking my heart worrying about him being outside and whatever else he may be going through too.”

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Posted 4 months ago

“Farmed animals are NOT protected from abuse infact RSPCA support it. Red tractor...RSPCA assured welfare is horiffic. Do not believe this cover up of words. I have saw first hand how chickens you eat and the eggs you buy come from. Please do not support them.”

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Posted 4 months ago

“Abslute idiots!!!! Only want money and fame!!!! Animals treat like prisoners torchered and made nervous reks unless get what they want! Animals crying foe help yet all tjey wanna do is pick on ones happy and healthy!!!! Turn to better charities people!! These are a waste of space they cause crewlty them self's”

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Posted 4 months ago

“I have just had one of the worst experiences ever in seeking support from the RSPCA to help an abandoned cat: On Monday, July 15, 2024 at about 6:45 pm, my neighbour's cat climbed out of a window and jumped from a flat roof; over 8 ft high, down into our garden below. He was driven to such a desperate act by starvation. He smelt our food. He was emaciated - I could touch my finger and thumb together where his stomach should be. He was disoriented, extremely distressed; crying loudly and persistently and was febble. I feel as if that jump was all he had left... We; myself and my 6-year old helped him. We gave it some tuna; this is all we had, found a box and a blanket for him to sleep in and tried to comfort him. Of course, he didn't sleep, he cried throughout the night, was sick and had diarrhoea all over the place. The poor thing has fleas and goodness knows whatever else as well... On Tuesday morning I started calling for support. I left the RSPCA until last because of all the horror stories about the organisation. I called them several times, desperate for help. Each time I encountered someone less than a human being. It was almost as if they had a script or checklist. Each "agent" regurgitating the same output; variations of this is not an emergency and/or we cannot help... One suggested that I take the cat to a vet to see if he was microchipped. I asked him if someone who is neglecting and starving a cat is likely to have even considered such a responsible thing? Despite my reservations, I took him to the vets who confirmed that he did not. I then called them back only for the agent to revert to the previous "not an emergency script". The only support I have received is from my kind and generous neighbours who have provided a cat litter, cat carrier food and advice about feeding. The RSPCA provided absolutely zero support. They didn't even tell me that it was not a good idea to feed him, or even that full pouches would most likely make him sick!! He was, repeatedly. I have been driven to take the most drastic step to return him to his owner's property with the likelihood of continued neglect and abuse. Needless to say, I will never donate to the RSPCA again and - in my opinion - the Royal Charter - for what it worth - is not deserved!! I find it hard to believe that there are many animals in a worse predicament than this cat and find it even harder to believe that 80% of RSPCA donations actually go to helping animals. Maybe some of the £160,000 annual salary of the "CEO" could be diverted to helping this poor cat!!”

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Posted 4 months ago

“Just rung the RSPCA as a cat had been run over outside my house, it was still alive barely, huge amounts of blood. They said that no one would come out as they have not enough people, and suggested i take it to local vets. Now i am 70years old,disabled,and cant walk,how the hell am i supposed to do that.... this actually is the 4th time i have rung the RSPCA for help and have never had any help whatsoever...this poor cat has had to die along the road.. Absolutely disgraceful of the RSPCA, and these apparently care for animals?? I think not, but happy i'm sure to take the donations.”

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Posted 4 months ago

“Reported animals living in their own fecus and urine,never walked and just live on small concrete back garde,no cover fron sun or rain..fed and watered so nothing can be done..joke..lost all faith..app will not even let me upload filthy photo proof.”

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Posted 4 months ago

RSPCA is rated 1.3 based on 225 reviews