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RSPCA Reviews

1.3 Rating 260 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 260 reviews
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Under An Hour
Customer Service
1.3 out of 5
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RSPCA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
RSPCA 1 star review on 4th January 2025
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RSPCA 1 star review on 4th January 2025
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RSPCA 1 star review on 4th January 2025
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RSPCA 1 star review on 4th January 2025
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RSPCA 1 star review on 4th January 2025
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RSPCA 1 star review on 4th January 2025
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Anonymous
Anonymous  // 01/01/2019
Very dissatisfied with the policy. I had a policy on my cat for 11 years and when I went to claim they said Cancer is not covered ! What !
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Posted 6 months ago
Called RSPCA Wacol this morning and so far have been on hold listening to their recorded message on repeat (“continue holding for the next available operator”) while waiting for someone to answer their phones. It has now been 1 hour and 29 minutes and I'm still on hold. RSPCA have you reduced staff to make more money for the business?
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Posted 7 months ago
Reported two dogs living outside in appalling conditions , cage about 6feet x feet no roof small kennel inside one of the dogs I believe has since passed away other dog a lurcher still there 18 months later , dog is caged 24/7 , because it's got water and fed not interested
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Posted 8 months ago
With little money I have, I've been donating about £30 per month for these poor animals.Reading the reviews,I wish I hadn't. Is this RSPCA really legit?
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Posted 8 months ago
Useless ass holes I don’t know how they dare ask for donations when they don’t even wanna help sick injured or abandoned animals 👎👎😡
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Posted 8 months ago
THE RSPCA SHOULD BE ASHAMED OF THEMSELVES!! 🚨 THIS IS HOW SOME DOGS ARE LEFT TO SUFFER for Months!🚨WITH NO HELP FROM THE USELESS RSPCA!!!! 3 Shepherd Dogs Abandoned, Ignored, and Forgotten— But Not Anymore! Today following a desperate call from a worried neighbour my dog rescue went to rescue three shepherd dogs who have endured unimaginable neglect since June. W had a brief understanding of what was to come, but no one could prepare them us what we walked into, nothing short of a living hell!! Left alone, with no shelter, no warmth, no love, no safety, only sharp objects, rubbish, wires and pieces of metal in a yard flooded with water up to their knees. These dogs were left to battle the storms, rain, and freezing cold, without help, only having scraps of food from neighbouring homes who fed these animals! This was their reality for months! 6 months!! 26 weeks!! Half a year!! 6 months ago their ‘owner’ decided to close that front door for the very last time and never return back!! Leaving two females and a male dog to just fend for themselves 💔😭💔 Neighbours called the authorities, the police, and yet nothing was done. The RSPCA visited, left a note saying, "Feed the dogs, neighbours are complaining"—and walked away. How is this possible in the UK? Is this what we should expect from a charity that claims to protect animals? Avoidance? Neglect? The silence is deafening, but the helpless barks and cries from three innocent, scared, cold and starving dogs is very very loud! Yet no one who could help heard them! RSPCA ATTENDED THAT PROPERTY AND WALKED AWAY! NOT ONCE, NOT TWICE, MULTIPLE TIMES!!
RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025 RSPCA 1 star review on 4th January 2025
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Posted 8 months ago
Absolutely useless. My sister reported a woman who was arrested and has been away for days. The woman's flat had animal waste everywhere and other rubbish. She has loads of dogs, a snake and a cat. She did have a rabbit that starved to death and RSPCA has ignored it
RSPCA 1 star review on 2nd January 2025 RSPCA 1 star review on 2nd January 2025 RSPCA 1 star review on 2nd January 2025 RSPCA 1 star review on 2nd January 2025 RSPCA 1 star review on 2nd January 2025
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Posted 8 months ago
Rescued a wild animal. Took all my details to be told afterwards that they had no intention of contacting me to advise how the animal was. Said I could call them the next day. Called the next day to be told that information was incorrect and they “don’t have the resources” to let me know if it’s ok. What resourses? Took her longer to tell me that my “feedback” (it wasn’t feedback) would be passed on to the poor person who told me to call. Had to ask for the poor service (actually it was NO service) feedback to be given to a manager. Why do you need my details? What for if you aren’t going to keep me informed? Next animal I take there (hopefully I won’t have to) I will be leaving with no details provided and walking out. This is one of the reasons I do not donate to this place. What a sham.
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Posted 8 months ago
I actually gave a nort rating on their survey at the end of my phone call I made to them which ended in the rude uncaring male call handler hanging up on me! ,only left a one rating on here to be able to leave a review.The operative they had answering the so call emergency and neglect line should be sacked.I tried to explain the animal welfare issue and he spoke over me throughout the conversation,could tell he just wanted to get off the phone,he kept saying "you don't,t know the animal is suffering " even though I tried to explain my concerns.He said they can't do anything and told me to ring the police, obviously just passing the book.I knew the police wouldn,t do anything either and I said they would state it's an R.S.P.C.A issue.The male representative just was not interested,I was not abusive but did inform him I found his attitude very uncaring and that I could tell he just wanted to get off the phone.He hung on me- Proving my point to be true.I sent donations to the R.S.P.C.A over the years and recently but this person really left me with a bad impression of the R.S.P.C.A. I'm not surprised Chris packham resigned from being associated with them.That rude,bad attitude,uncaring member of staff I spoke to today has shown me they simply do not care for animals.I hope that phone call was recorded,it will show how I was treated.
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Posted 8 months ago
My name is Eileen and I am on benefits.my cat needed the vets help twice.the RSPCA have helped me.& Supported me.you are brilliant.
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Posted 8 months ago
rspca prioritises image and expedience over animals, it endorses murder of animals including painful gas chamber suffocation of pigs. This is not the animal welfare society we need.
RSPCA 1 star review on 29th December 2024
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Posted 8 months ago
RSPCA needs to stop giving second chances to abusers.
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Posted 8 months ago
Called to report a malnourished, neglected horse chained up and the INCREDIBLY RUDE man that answered the phone was so UNHELPFUL and disgustingly blasé. For a rescue charity, they care frighteningly little for animals. Have cancelled my donation that has been a direct debit for years. Funnily enough, this website won't even let me post pictures of the animals to strengthen my claim. Disgusting.
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Posted 8 months ago
Won't listen to you whenyou got a problem
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Posted 9 months ago
Rang about a hurt fox.. They didnt care one jot.
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Posted 9 months ago
Called RSPCA out for an unwell dog chained to a washing line in a yard, no food, no water, no shelter. Was told that they didn’t have the resources to send someone out but told me to jump the fence and give it water. When asked what happens when the owners see the water and just take it away. Their response was to tell me that I can legally jump the fence until the owner tells me to leave, as only then am I trespassing. Doesn’t help the dog now does it.
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Posted 9 months ago
Use and abuse of power liers that come into propietry when kitty are sleeping confused with kitty death
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Posted 9 months ago
So signed up for free cat grass, but you didn't advertise the fact that the FREE cat grass came at a donation to the RSPCA via a cold calling person. Who then hung up because i wouldn't donate to RSPCA when i already foster animals. Bad under handed practices by a terrible company
RSPCA 1 star review on 19th November 2024
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Posted 9 months ago
I called about help with vets that did not know what is wrong with my dog and she is dyeing. I wanted them to know that the vets are all out for the money and if they did not find out what is wrong with your dog they disregard you. They transferred my to their vet and they were going to send me many different things to check for quality of life. NO EMAIL!!
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Posted 9 months ago
One of your so colleagues going back year's ago came to our door because a stupid cow that lived next-door made a complaint saying we did Animal Cruelty to one of our Cat's which we have never ever been cruel to our animals ever, your member of staff stood at our front door Yapping and thanks to him our Cat escaped and when he was asked could he find our Cat he replied "No" its was his dame fault in 1st place standing at the front door instead of coming inside and shutting the door?? so thanks to him we never seen our Cat again all thanks to him, he should get the Sack Immediately but as it is this was year's ago he might not be working at the R.S.P.C.A no more - so you tell All Your Colleagues to ask can they come inside from now on
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Posted 10 months ago
RSPCA is rated 1.3 based on 260 reviews