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RSPCA Reviews

1.3 Rating 225 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 225 reviews
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Under An Hour
Customer Service
1.3 out of 5
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RSPCA 1 star review on 19th November 2024
Anonymous
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 31st July 2024
Nathan Burton
RSPCA 1 star review on 5th July 2024
Sarah Kingman
RSPCA 1 star review on 5th July 2024
Sarah Kingman
22
Anonymous
Anonymous  // 01/01/2019
No point in phoning for wildlife I've had a wild pidgeon in my back garden with a wound under its wing and can't fly since this morning, phoned them told us to confine it and keep safe due to cats hanging around which we've done then they phoned back not long ago saying they can't come out now to collect it!!!!
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Posted 1 year ago
Had badly injured fox in garden. Rspca don't come out apparently. Told to call police or a vet Not the only bad experience with rspca as previously poorly cat found, and when rspca did arrive after 2/3 hours he didn't even have anything on him to check for microchip, and even said whilst holding the cat "he wasn't sure if it was male/female or what age it may be. I'm not surprised they are fighting to get donations I certainly wouldn't sponsor them
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Posted 1 year ago
Terrible. had dogs all my life also accused of dogs being underweight dogs are working cocker spaniel strain so are lean but are full of energy and life very wary after the experience with them they seem a bit clueless after taking them to the vet and vet confirming they're healthy. They seem to seek out innocent pet owners for trivial things there is a lot of reports about them online read John Goodwins letter to parliament about their private prosecution.
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Posted 1 year ago
I have had the worse experience with RSPCA claims department and after this month policy expires l will be looking for another provider. From their assessment team, to their consultant to their supervisors, they are an absolute nightmare. The one thing they are good at and if their was an award for it, it would be how many times they say sorry in one phone call, which becomes very annoying as these people a programed to pacify callers, and taught not to think or step out side the box. Not to mention language barriers, and having to constantly repeat your self. Its unfortunate that Australia is becoming a 3rd world country these days with saucing all their big companies and inquires out of the company, whether it be phone providers, electrical companies etc... all for cheap labor. RSPCA is no exception. I submitted a claim for a UTI infection that some stupid assessor assessed as a Cruciate Ligament which was rejected and after several hours on the phone back and forth with consultants and supervisors, and getting my Vet involved again the claim is now being assessed as a UTI but now l have to wait 30 days before its sorted if its sorted??!!!! so in other words because of their mistake now l have to wait another 30 days. I really don't know what the solutions is as l know even if l change providers more than likely l will be dealing with South Africa, Indian, Philippine's and nothing will change. I will the only way things will change in this country if the government bans these jobs being sourced out to other countries and kept within Australia, l honestly believe their is no benefit to us the consumer, as they may pay cheaper wages but the savings never get passed onto us, in fact the prices go up every single year and these companies such as the RSPCA just get richer and the money goes directly into their pockets.
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Posted 1 year ago
Complaint about staff at RSPCA adoption centre Burwood. To whom it may concern, I would like to complain about staff at your adoption centre at Burwood. My brother and I attended RSPCA Burwood today at 10am as we were eager to adopt Daisy a Japanese Spitz. The staff totally misrepresented the dogs mental state by saying she was anxious, aggressive towards other dogs and barked a lot. They basically made the poor dog out to be CUJO. When we met Daisy she warmed up to us immediately and didn’t bark at a dog in the grassy area we walked within, in the centre. She definitely wasn’t anxiety ridden with us. Your staff obviously make the dog anxious. Anyway a heavy set imbecile, your staff member came outside and told us because we wanted to socialise the dog when she was in our care we couldn’t adopt her. The judgement of your staff was poor. Daisy couldn’t have found a better home than with us. I can’t in good conscience support your organisation anymore and withdraw my monthly donation of $20 as I believe your staff incompetent and not fit for purpose. Yours Sincerely, Theodora Angelopoulos
Helpful Report
Posted 1 year ago
Rang three days ago about injured cygnet. They say it’s been logged and to keep them updated. I have now rang seven times and other walkers have also reported the cygnet, which is in danger of being attacked by a fox or mink because it’s sleeping on the grass. What a disgrace this organisation is.
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Posted 1 year ago
My sister asked for my help with my cats as I have severe mental health problems. That make me stay away from home. They told her that it is a me problem and was very rude about it.
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Posted 1 year ago
The RSPCA are useless they don't care about animal welfare.
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Posted 1 year ago
Wish I could give the RSPCA 0 stars absolutely useless company phoned about animal abuse they went round did absolutely nothing now the owner that was abusing his dog has now broken the dogs leg I wouldn’t tell anyone to donate to use useless spineless company.
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Posted 1 year ago
Rspca rang me they had a report that my dog was underweight bear in mind a puppy ! still growing and filling out I said you must have wrong person they said it was right they said can they call around to see dog I said yes come now they said cannot sat also no staff Sunday no staff they said have be during week I said any day would do but ring on day still waiting bearing in mind my dog has just been neutered at the vet no mention of my dog being underweight had dogs for 45 years all been good boys well fed well vetted until rspca pokes there nose in trying to tell you how to take care of your dog well they are clueless and should be shut down and should be reopened under new management I for one will not donate to this shower of money grabbing cowboys.
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Posted 1 year ago
I once reported a cat and kittens that had been left at a property when the tenant moved out. I took them in to keep them safe and rang rspca. They told me to put them back where I found them. Not interested at all, said there was nothing they could do
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Posted 1 year ago
Criminals and thief's Stop using innocent animals for donations 😡😡😡 I'm on display support pensioners and my dog very sick and can't afford. I called RSPCA and the only answer was payment upfront. Shame on you bunch of thief's
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Posted 1 year ago
Absolute waste of time I reported a dog being locked outside in freezing weather no shelter frozen water and all they could say was it’s not illegal to leave a dog outside he cry’s bless him I thought they were supposed to care
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Posted 1 year ago
Our much loved pet cockatoo, Louie free flies some afternoons, we live on acreage area in Burbank. We do not cut Louies wings as it places further stress on him and he always returns home when we call out to him. A kind neighbour passing by our property thinking he was lost took Louie to Underwood 24 hour Vet. Sadly this vet didn't carry out their due diligence and call me as Louie is microchipped and wears a band, instead caused further grief and had him transported to the RSPCA!! Neither of these services called and I lost a days work hunting the area causing 2 sleepless nights. Eventually because of facebook displaying the C.A.R registration I contacted the RSPCA who confirmed Louie was there, we then had to endure a further 7 hours yesterday before we were allowed to collect him!. Louie started plucking his feathers 5 years ago due to anxiety when I am away for work. Sadly, he has been treated as an abused bird by both this vet and RSPCA. He was dehydrated due to the trauma of being taken and spending the night at the vet. Why?? why?? if a cockatoo displays this common plucking behaviour did either of these services call the owner but rather cause further grief to both the cockatoo and owners?? Where is due diligence? Where is empathy? Furthermore we now have to justify to the RSPCA that our beautifully loved and cared for baby has been treated for plucking. He has been under the care of the best avarian bird vet in Australia!! Adrian Gallagher, Brisbane Bird Vet!
RSPCA 1 star review on 15th January 2023
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Posted 1 year ago
I have taken my dog to RSPCA VET on 4 January 2022. The VET was a young lady, who scared to even touch the dog, although my dog is very friendly. The VET was keeping about 1 meter distance from the dog. She asked me to do every thing to the dog. It appeared that she has chosen a wrong profession. RSPCA should have employed a right person for the job. Needs to check their interest and passion rather than just the certificate.
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Posted 1 year ago
Rescued feral cat / farm cat with injured back leg, not weight bearing. On new year's Day rang RSPCA and they collected cat within the hour . Treated at their hospital in Manchester and returned same day. Superb service can't fault. Five stars
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Posted 1 year ago
Contacted about a animal cruelty and they have done nothing about it they don’t care about animals at all.
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Posted 1 year ago
Contacted them about a dog getting hit by its owner with a wooden palette and they have done nothing about the poor dog i won’t be donating to these anymore
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Posted 1 year ago
Absolutely disgusting service don't care about animals what so ever only care about being paid and feeding their own egos. My word against theirs apparently so going to leave a poor defenseless rabbit to be neglected in these -5 temperatures not being fed although we have photo and video evidence. Shame on you rscpa you should be ashamed.
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Posted 1 year ago
Tried to ring RSPCA in regards to a dog left outside in a compound barking loudly between 2300hrs and 0300hrs every night wanting to get into the warmth. Tried ringing the RSPCA number 03001234999 what a waste of time being told that I will have to wait 30 mins before someone answers. Yet this organisation asks you to report cruelty to animals but they don't answer. Not going to bother anymore or support them as they don't seem to care or they would answer the call immediately.
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Posted 2 years ago
RSPCA is rated 1.3 based on 225 reviews