Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

“This is Vivek, I made my second purchase from creation watches recently. I got free delivery for a Seiko srpd71k2. Love the watch, it was such a pleasant experience. I just hope you guys add variety and include more products and if possible from different brands. Definitely recommend this to everyone.”

Helpful Report

Posted 2 years ago

Dear Vivek, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I received an expensive $975 (discounted to $300) watch and it was not what I expected. The quality is not to par and the return service is not at all within 12hours! I have sent out several emails and contacted them though their website. Note: There is a Duty Fee charge and it takes a very long time to get someone to reply to your concern or return. Just to get the watch it cost me $51 duty fee and an extra $10 for the shipment type I picked before making the order online. As of today I have not received any message to how I can return this watch. It's still it's original box sitting on my kitchen table waiting! A watch that I don't want... I have paid over $60 for shipping and I bet I have to pay an additional fee for the international return. Unless they take it back at the US location.(I'm in Canada) Be careful before buying.. It might not be what your looking for and you will spend over $100 and get nothing after returning the watch that was not to your standards or liking when on your wrist. Online shopping can be easy if the sellers where a bit clear and more concerned about customer service that taking our money for deliveries and duty fees...... then have nothing!! I will wait and see how long "time" and how much money I will loose for dealing with this company for the first time.”

Helpful Report

Posted 2 years ago

Dear Ramak, We understand that you are unhappy about the fact that your shipment was charged import duties by the customs of your country. As explained on our website Import duties (if any) are the responsibility of the buyer. We have no control over this since these taxes are charged by your customs authorities (and typically are the same as Sales tax or VAT that you generally pay for your purchases. Just that we don't charge you for these taxes in advance, but your customs do during delivery). On our website this is clearly mentioned next to the shipping option you choose for your order. (and also on different pages on the websites - terms and conditions, shipping information, FAQ pages). You have sent the watch back to us, As soon as we receive the package back us, we will update you. If you have any queries please contact us at contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Bonjour, C est mon deuxième achat sur le site, cela reste une expérience unique, le prix reste intéressant, produit d'origine, pas de contrefaçon, je prends toujours l option de transport 3 semaines, j ai jamais eu de problème. Juste une remarque, je trouve de moins en moins de modèles comme citizen seiko.... si vous pouvez enrichir la gamme. Bien a vous”

Helpful Report

Posted 2 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“100% Positive experience Purchased a Victorinox mechanical watch. Price was the best at over £200 GBP less than competotors !, delivery three days ahead of estimated date and packaging great.”

Helpful Report

Posted 2 years ago

Dear Phil, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“The watch I ordered was quickly delivered and in perfect condition. The option to pay import duties during purchase saves me a lot of work afterwards. Thank you.”

Helpful Report

Posted 2 years ago

Dear Hans, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Arrived in brazil after a little over a month, didnt have to pay any extra taxes (except 3 dollars for delivery), but you do need to search for the package using the tracking number on "minhas importações" to inform your cpf and pay the 3 dollars. Product came in perfect condition, would definitely buy again from this website.”

Helpful Report

Posted 2 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Efficient and Fast !”

Helpful Report

Posted 2 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I am very worry about my order. I bought 2 watches on 05/01/2022, the payment have been completed. But at now, the status is still pending, did not have any update. I have contacted them by mail, but nobody reply me. I dont know when I can receive my watch, Now, I feel worry everyday.”

Helpful Report

Posted 2 years ago

Dear NGUYEN, Sorry for any inconvenience caused. We always try to give the best service to our customers. Your order has shipped. We have sent the tracking number via email to you. Please be assured your order will reach you soon. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Great company . I was too quick to judge them !! Due to late order Because the Covid-19’s !! Sorry about my last review!!”

Helpful Report

Posted 2 years ago

Dear Mohamed, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I do not recommend to anyone, I think they are just scammers. I bought two watches a week ago and I did not receive my shipment even though I chose express shipping. When they sent me the tracking number, I was surprised that they gave the shipping information only Haha, without depositing the shipment yet with the shipping company Haha, what a joke !!!!”

Helpful Report

Posted 2 years ago

Dear Mohamed, We have checked with our team and confirmed that the parcel was already picked up by DHL with tracking number xxxxxx3826. Tracking number we have sent it to you via mail. Please accept our sincere apologies for the delay. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“I ordered two waches a week a go. i choice the express delivery but they don’t send me the tracking number and they don’t reply to my emails .”

Helpful Report

Posted 2 years ago

Dear Mohamed, Please accept our sincere apologies for the delay in response because of due to the New Year public holiday. We have sent you the tracking number via mail and now you can track your shipment status. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“The price is awesome and customer service also good too, but the payment process and shipping information details showing need improve a bit.”

Helpful Report

Posted 2 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Todo llegó con rapidez y en perfecto estado. > Muy contento con la experiencia de compra. > > En España cobran impuestos y tasas de aduanas excesivas por eso los pagué por adelantado. > Para futuras compras de otros modelos de seiko cabe la posibilidad de que salga más económico en > tiendas de la UE lo cual lamentaría. > Pondré todos los medios para que me siga compensando comprar con ustedes. > > Gracias de nuevo por vuestro buen servicio > > Atentamente, > > Francisco”

Helpful Report

Posted 3 years ago

Dear Francisco, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Excellent service and watch. 100% perfect”

Helpful Report

Posted 3 years ago

Dear Paul, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Prompt action , great customer service and product as promised”

Helpful Report

Posted 3 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Great prices, great products, quick delivery. Good customer service. Happy customer.”

Helpful Report

Posted 3 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Dear CreationWatches Team, I have to say that I am very impressed with the product's delivery time, despite being shipped from Singapore. The delivery time is as described on your website. This is my second purchase. I requested that the delivery be addressed to my PO Box at Australia Post in the first purchase, so the product took longer to arrive. I asked for delivery to my home on my second purchase, so it was only handled by DHL service: I purchased on a Monday, DHL confirmed on Thursday, and the product arrived on Sunday. In short, I totally recommend your website, and if you expanded the stock of watch brands, it would be even better!”

Helpful Report

Posted 3 years ago

Dear Diego, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Delivery is made within an month. Nice product. Highly recommended!!”

Helpful Report

Posted 3 years ago

Dear Babar, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Purchase with full confidence.”

Helpful Report

Posted 3 years ago

Dear Gjurchinovski, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“I was scared to order anything from other countries with all the delays going on. But the great price had me pulling the plug and getting a beautiful Seiko. The delivery wasn’t as bad as I expected. The watch was shipped in a timely manner and arrived within a week. I found a new watch dealer for any future buys”

Helpful Report

Posted 3 years ago

Dear Wayne, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Iown Reviews