Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,193 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

Visit Website

Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Ruby UK 2 star review on 25th March 2025

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer relations. The member of the team that took my order was very engaging and had good product knowledge. His advice regarding the wood was spot on and the summerhouse facias look brilliant! Thank you. The wood itself was good quality, sturdy, unwarped. Planks are tidy, flat and tightly secured for delivery. Delivery is swift from time of order. Considering the Corona Virus situation I certainly didn't expect such proficiency. Driver very polite, helpful and communicative. He kindly placed the planks inside the back gate, realising I was unable to lift the planks myself. Thank you, very much appreciated. I have placed several small/domestic orders for wood with Ruby UK, and I can honestly say I am very glad to have discovered them.”

Helpful Report

Posted 3 years ago

“Excellent value for money, a huge range to choose from. Cheaper than the big stores. Arrived withing 5 days, free delivery. Would always look on here first before contemplating going anywhere else.”

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Posted 3 years ago

“Can’t fault this company ,excellent. Right from enquiries through sale to delivery .And-on time Thankyou Peter”

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Posted 3 years ago

“Excellent service, product and help”

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Posted 3 years ago

“Wood is of a really good quality, good price. It arrived when it said it would. No issues, will definitely use again!”

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Posted 3 years ago

“Easy to order, quality product and prompt delivery. Would use again”

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Posted 3 years ago

“found all staff polite and helpful thanks i would recommend this company to do business with.”

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Posted 3 years ago

“Very happy with the product ordered, will order more when needed”

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Posted 3 years ago

“Excellent service, very prompt delivery. Thank you.”

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Posted 3 years ago

“Very good customer liaison, Ruby kept me up to date with my delivery, which arrived early. Cladding was good quality. Very Happy!!!”

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Posted 3 years ago

“Comprehensive website, with online help at hand if required & prompt delivery service.”

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Posted 3 years ago

“We usually use our local timber merchant, so I was very sceptical about some online firm. I’m now totally blown-away with how brilliant Ruby have turned out to be! Our previous timber place has become very unreliable with ever increasing prices and long waits for some products. Ruby have a really easy ordering system online and a very helpful and efficient customer service team. The delivery tracker was accurate to the minute. The quality of the timber is excellent. An absolute turn-around from me. I’ll be using Ruby again and again.”

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Posted 3 years ago

“Great product, excellent delivery.”

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Posted 3 years ago

“Great efficient service very happy”

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Posted 3 years ago

“Good quality timber and unlikely to be any waste. Speedy delivery and good communication. Would defintely use them again.”

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Posted 3 years ago

“Very good quality and efficient delivery”

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Posted 3 years ago

“Excellent service, prompt delivery. Able to keep real time track of delivery down to last minute. Absolutely brilliant”

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Posted 3 years ago

“Very friendly and helpful staff at all times.”

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Posted 3 years ago

“Great gate, great price, great lead time.”

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Posted 3 years ago

“Good selection, good prices would recommend and use again”

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Posted 3 years ago

Ruby UK is rated 4.8 based on 1,193 reviews