Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

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“Great product and exceptional customer service!”

Helpful Report

Posted 3 years ago

“It is quite an experience with RugsDoneRight -- apparently nothing is right: (1) when I submitted my order, no response was generated and send to my email for days, (2) no tracking info was provided, (3) when I found that the color of the rug is so different from what was posted on their web, they immediately gave me a defiant answer to justify their product, (4) there is no "Product infomation" on their web for the rug that I ordered. Simply nothing, other than the pretty picture and size. (No manufacturer info, origin of the product, no KPSI, no material info, no special instructions for return --- of course, they will send on with fine prints to you when you found something is not right!) I feel like a fool to purchase something based on my trust for this so-called "unique" compnay... Do not buy anything from this company, period. They are tons of other companies such as Houzz.com, Amazon.com they really care about customer responses. This one is fighting pennies with their customers!”

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Posted 3 years ago

“great company - excellent value”

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Posted 3 years ago

“The fern rug was just what I wanted to add a touch of whimsy to the newly finished bathroom.”

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Posted 3 years ago

“They seem to be just what I need. Could be a little longer that’s why I rated a 4”

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Posted 3 years ago

“We were amazed at the collection of rugs and the quality too. The delivery experience was very good too with quick delivery options and very user-friendly packaging. The design and the quality of the rug we got go beyond expectations. It was overall a very pleasant experience. RugsDoneRight is our go-to destination for rugs in the future.”

Helpful Report

Posted 3 years ago

“I ordered two rugs for the same area. Both rugs showed that they were IN-STOCK. One rug arrived, the second one did not. Was then informed that the second rug was NOT IN STOCK and was on a THREE MONTH backorder. Had to send the first rug back. Not a happy customer.”

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Posted 3 years ago

“Ordered this months ago. Never received info on delivery or that this was still on order”

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Posted 3 years ago

“The Rug we purchased is gorgeous! Blends perfectly with our new flooring.”

Rugs Done Right 5 star review on 23rd December 2021

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Posted 3 years ago

“Very disappointed in the rug's quality and appearance. The picture on the site was very deceiving. Will think twice about making another purchase.”

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Posted 3 years ago

“I have never received one of the rugs I ordered”

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Posted 3 years ago

“I was a little concerned about the reviews but I ordered my rug on Dec 16 and received the rug on Dec 22. I am happy with the speed of service and price. I look forward to purchasing my next rug from rugsdoneright again.”

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Posted 3 years ago

“Absolutely wonderful, I am very pleased with my new rug and happily surprised it came as fast as it did”

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Posted 3 years ago

“The rug was lousy quality--excessive shedding and a strange odor. The unexpected happens, but the reason I am giving Rugs Done Right this terrible review is that they are fighting me on an exchange because the rug was on sale. Way out of step for a virtual company.”

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Posted 3 years ago

“Never received! So, not impressed. Was really looking forward to it:(.”

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Posted 3 years ago

“The best price I found for the rug was on RugsDoneRight”

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Posted 3 years ago

“it took i think literally a year for the rug to be shipped. i still have yet to receive it.”

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Posted 3 years ago

“I am very, very happy with the rug I purchased from RugsDoneRight. The rug is beautiful and is perfect in my kitchen!!!”

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Posted 3 years ago

“We received our rug in record-breaking time and it is beyond what are expectations were we love it”

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Posted 3 years ago

“I love the rug! It is absolutely beautiful!”

Rugs Done Right 5 star review on 20th December 2021

Helpful Report

Posted 3 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews