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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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How quickly does Rugs Done Right resolve customer queries?
(4 years ago)
Greater than 64% of reviewers feedback is Rugs Done Right resolves customer queries within an hour.
(4 years ago)
90.16%
Industry Average
Great prices and great service. I purchased 4 Kalaty rugs for our home and saved $10k on the same rugs priced by a local retailer. The communication from RugsDoneRight was terrific - couldn't have asked for a better experience. They'll be my go-to for all future rug purchases.
- Kelli Click
Very good customer service and great shipping
- Mary Turner
Customer service is very helpful and attentive.
- Abby Bruce