Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery and great quality goods. Kept involved all of the way by email. Would definitely use and recommend this company again”

Helpful Report

Posted 10 years ago

“Quality very good! Looks great & warms up my living room!”

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Posted 10 years ago

“I am so pleased with the quality of the rug I purchased and also with the super efficient service . received by this company. I will be back for more and highly recommend them.”

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Posted 10 years ago

“Excellent service. Ordered the rug on a Tuesday and it was delivered Wednesday. Very happy with quality and excellent price.”

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Posted 10 years ago

“I was a bit skeptical about making a purchase with rugstore especially as no P&P as thought would take ages to arrive, but I am really impressed with the quality of my rug (got it in the sale so even better) and also at the prompt service, amd so please will now purchase a rug for my daughters room and alos one for my living room, so thank you rugstore.”

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Posted 10 years ago

“A fantastic service and excellent products - thank you!”

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Posted 10 years ago

“The company was efficient, delivery as promised and the delivery person polite and helpful. Overall a good shopping experience.”

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Posted 10 years ago

“First class service and product. I ordered a rug on Monday morning and it was delivered on Tuesday morning. The rug is now in the hall and looks very smart. Having looked, for some time, for a circular rug with a certain pattern and colour, I found it at RugStoreEn and compared with other rugs seen from various sources was reasonably priced. David Thomas”

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Posted 10 years ago

“Excellent product and price ultra quick.delivery”

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Posted 10 years ago

“It was a shame that the prominent retailer let this one go. We viewed the rug then returned home to double check measurements, then phoned to place an order that we had been informed would be delivered in 7-10 days. The Assistant was unavailable (why someone else couldn't take the order I don't know?) but would phone back. Whilst we waited we checked the net and found the same rug around 14% cheaper at Rugstore. We phoned to clarify a couple of points which where answered immediately and told it would be delivered in two working days. We waited for the retailer to call for over an hour, then ordered on-line from the Rugstore. Within minutes the retailer called; his response? 'Oh okay then.' This was Saturday, the rug arrived via UK mail around midday Tuesday. Now that's how to run a business.”

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Posted 10 years ago

“Great delivery - so quick ! Looks so lush and just as described - in all a fabulous service can 100% recommend this Company.”

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Posted 10 years ago

“Excellent product, good communication & prompt delivery. Hassle free & would recommend!!”

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Posted 11 years ago

“Rug beautiful. Delivery reasonably quick and communication good.”

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Posted 11 years ago

“Very good quality rug for a very good price. We are very pleased with it. We are a school and the children love the retro design and it adds a splash of colour and fun to the classroom.”

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Posted 11 years ago

“Very good quality rug for a very good price. We are very pleased with it. We are a school and the children love the retro design and it adds a splash of colour and fun to the classroom.”

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Posted 11 years ago

“Really helpful seller - prompt advising on delivery and in my case the rug is absolutely lovely.”

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Posted 11 years ago

“Great ..kept informed about delivery and it arrived (7.30 so I didn't have to stay in all day waiting ..great service”

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Posted 11 years ago

“Excellent quality rug, very speedy delivery and great communication, couldn't have asked for better!”

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Posted 11 years ago

“Excellent product, great price and fast delivery, Thank you”

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Posted 11 years ago

“Great rug. Really pleased with it!”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews