Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality rug. Prompt delivery (a little early at 7.30a.m!) Satisfied with service.”

Helpful Report

Posted 11 years ago

“The service was excellent with updates throughout the order and delivery service. The rug is exactly as presented on the website and is very good quality and value. Would use Rugstore again”

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Posted 11 years ago

“Delivery was fast. Rug good quality. Kept me informed by email. All in all very good service.”

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Posted 11 years ago

“This was my first purchase from RugeStore NE. The whole process was managed very well indeed ... I rang with an initial enquiry (on a Saturday), had my queries answered fully & professionally - since 1 query concerned rug colour, it was a huge help to be told that the pics appearing on RugStore's website were taken by RugStore, in-house. I placed my order straight away & it proceeded just as I'd been advised. The item wasn't in stock, but arrived earlier than RugStore thought it would - I was kept advised by e-mail throughout. My rug was shipped out to me the same day it arrived into RugStore's warehouse ... full tracking details provided. The courier kept me similarly well-informed about my delivery, which took place at 09:20 the day after despatch from RugStore (in Sunderland ... I live in the West Country). Excellent service from start-to-finish ... the rug I bought was very keenly priced & as described on RugStore's website. Highly, highly recommend this northeastern firm ... pleasure to do business with.”

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Posted 11 years ago

“The order was dispatched promptly, the packaging was very good and the rug was superb, even better than the picture portrayed.”

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Posted 11 years ago

“Excellent service! Rug arrived within a few days and is of good quality.”

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Posted 11 years ago

“Rugstore have a huge range and we were able to select the exact colour combination for our room. We were kept informed every step of the process and received our rug within two weeks. We could not be more delighted with it. I would not hesitate in recommending this company.”

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Posted 11 years ago

“very happy with the service that i recieved.”

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Posted 11 years ago

“I am very pleased with the rug,excellent delivery service and excellent quality,very soft to touch.matches perfect with the living room .”

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Posted 11 years ago

“Very pleased and impressed with the efficient and friendly manner in which our order was dealt with. This was our second purchase. Would certainly recommend RugStore NE in the future.”

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Posted 11 years ago

“Delighted with the rug, the price and the delivery. An all round excellent service. Would definitely recommend The Rug Store NE”

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Posted 11 years ago

“the rug was out of stock (which they immediately told me about) it was in stock in a couple of days when it was dispatched to me. one day later it was on my living room floor.and good value for money”

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Posted 11 years ago

“Good quality rugs and excellent despatch times.”

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Posted 11 years ago

“I love my new rug. It feels very luxurious and is lovely underfoot. I was impressed by the service. Rugstore kept me informed by e-mail at every stage. Very pleased.”

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Posted 11 years ago

“Excellent products”

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Posted 11 years ago

“very happy, looks like picture, good service , thankyou all”

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Posted 11 years ago

“Pleasant emails and prompt service. Good quality for the price. Excellent”

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Posted 11 years ago

“excellent service, thankyou”

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Posted 11 years ago

“we didn't order an expensive rug but are more than satisfied with it and consider it to be very good value for money. Good service too. P S the dog loves it.”

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Posted 11 years ago

“Excellent product and good price too. Love it!”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews