Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We live in rented accommodation and had been looking for a large rug to partly cover the carpet in the living room, which wasn't to our taste. We found a lovely rug on the RugStore website. Although the RS had to wait for the rug to come into stock, we were informed of this as we were when the rug was dispatched. The rug is fantastic, good quality and just what we were looking for. We have no hesitation in recommending RugStore. All in all a good shopping experience. Thank You!”

Helpful Report

Posted 11 years ago

“Really pleased with my rug. Great product great service”

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Posted 11 years ago

“The rug arrived VERY quickly and in perfect condition,the packaging was very strong and protected the rug well.The courier company was extremely good and helpful,the delivery driver carried the heavy item indoors without any objection. The rug was better than its photo,and looks fabulous.I wish I had done this at an earlier date as Im selling the house and the rug enhances the appearance of the living room of my Victorian house. A really good company,highly recomended.”

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Posted 11 years ago

“Excellent quality rug and very good value for money. We did not expect to receive it so quickly and are delighted with the service. This is a company we will use again - Thanks”

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Posted 11 years ago

“well pleased - exactly as the advert - quality price delivery - excellent”

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Posted 11 years ago

“Delivery was quick. Unfortunately the rug wasn't suitable for the room so I phoned to be advised to send it back via courier for a full refund. The rug was sent back back and the refund made the same day - excellent after sales service. Would definitely use them again in the future.”

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Posted 11 years ago

“Excellent range and quality. Really happy with the service and delivery as well. Thank you.”

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Posted 11 years ago

“I saw the rug I wanted, I ordered it and it was delivered in a matter of a few days. Excellent. And the rug was top quality for the price I paid.”

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Posted 11 years ago

“Lovely rug very quick delivery excellent”

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Posted 11 years ago

“Excellent service. Price and rug. I will definitely use the store again and would recommend them very highly it's reassuring to find a company that does what it says. And I love the rug it will look fine in my little cottage”

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Posted 11 years ago

“Real good quality rug. excellent value for money. delivered as promised. one happy customer”

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Posted 11 years ago

“The Bohemia Cream rug has just been delivered, I am very very pleased with it, all though a budget rug, it is good quality, pretty and goes nicley in a modern room. Thankyou rugstore.”

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Posted 11 years ago

“Really quick refund for out of stock item and prompt delivery!”

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Posted 11 years ago

“Quick turnaround from order to lovely rug on my floor.”

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Posted 11 years ago

“Great communication - kept us up to date at every step. Quick and efficient delivery process. Very nice product. Would definitely recommend.”

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Posted 11 years ago

“Cannot fault the product or service, efficient and speedy, the product was exactly as detailed in the description. Thank you I would use you again.”

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Posted 11 years ago

“Everything as advertised and v.quick delivery by agreable carrier.”

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Posted 11 years ago

“Quick delivery and just as the picture shows . Very pleased with it.”

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Posted 11 years ago

“Lovely choice and very speedy delivery. very impressed with the service i received, and i love the runner i purchased”

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Posted 11 years ago

“From our first enquiry, getting it into stock and delivered to my home in Northern Ireland took only 7 days. Staff were very helpful and efficient and the service was excellent.”

Helpful Report

Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews