Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have already emailed but to repeat-- the rug is in place and is as good quality as the description. Some doubts about the delivery -- the rug was left propped against the front door, despite that there were two people in or around the house. The electric bell is in the hall and might not be heard all over the house, but there is a knocker. The rug was very well packed and would not have suffered any water damage, but other deliverers seem able to make contact when we are in.”

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Posted 10 years ago

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Posted 10 years ago

“very pleased with product quick delivery”

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Posted 10 years ago

“Prompt service, kept informed on when expected in store and onward delivery date, delivered on time”

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Posted 10 years ago

“Easy to order delivered in good time and is a really lovely rug”

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Posted 10 years ago

“Order was promptly delivered and goods were as expected.”

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Posted 10 years ago

“My rug is lovely, happy with the purchase. The service was good, efficent and on time, what else to expect!”

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Posted 10 years ago

“Excellent service. Rug looks great. Order tracking info was exemplary”

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Posted 10 years ago

“I found what I wanted and the rugs were delivered promptly No problems.”

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Posted 10 years ago

“Great delivery service one hour window on the day and product very good quality.”

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Posted 10 years ago

“I was struggling to pay for this item online, due to my computer problems, not Rugstore, so rang to ask for help. A charming man sorted it all out and the rug which was not in stock, still managed to arrive within 3 days- it is just lovely, and there will be one happy granddaughter at Christmas. Thank you for a really pleasant shopping experience.”

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Posted 10 years ago

“Rug is good quality and looks as we expected. Sellers kept us informed re. delivery and it arrived promptly. Service excellent.”

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Posted 10 years ago

“Excellent service. Was kept in touch by email regarding delivery. Everything happened as they said it would. Rug is fabulous quality and looks wonderful.”

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Posted 10 years ago

“Placed order, arrived next day. Perfect.”

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Posted 10 years ago

“A first class service from ordering to delivery will use again”

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Posted 10 years ago

“Great product and good delivery time”

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Posted 10 years ago

“Rug was exactly what I wanted and service was good!”

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Posted 10 years ago

“Brilliant price brilliant fast service very good quality rug.”

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Posted 10 years ago

“This is afew times I have used rug store always very good customer service.”

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Posted 10 years ago

“Ordering was easy and delivery good. Pleased with the product - would recommend this retailer”

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Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews