Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our recent purchase, we ordered our rug at the weekend and it was delivered first thing the following Thursday. Excellent quality and the colour is exactly as shown on the website. Thank you for providing absolutely first class service, we would definitely use Rugstore NE again.”

Helpful Report

Posted 11 years ago

“Excellent service, fast delivery and great communication. I would definitely recommend them. The rug I bought is beautiful and I only paid a fraction of the price I looked at on the Debenhams website.”

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Posted 11 years ago

“Excellent service fast delivery and kept me informed from day of order. Very impressed lovely rug. Would highly recommend.”

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Posted 11 years ago

“I have bought several rugs and recently two hall runners from the store over the past 8 years and can only say the service is superb. Going into the shop is an Aladdin's cave of temptation ( carpets and rugs !) . The problem is how to limit choice as there are so many fab things on offer. Customer service is fantastic : friendly, helpful, patient and a bit of a laugh with the staff too. Ordering on line is equally efficient. A great website, simple to use and the ordering/ keeping in touch with the progress of the order plus delivery time were all as I would have expected from such a professional company. My sister who lives near the shop has also bought several items from them. Quality. Unusual ..Why would I go anywhere else for a rug ? Cate, Manchester”

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Posted 11 years ago

“Brilliant service, quality rug.”

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Posted 11 years ago

“The service was excellent and delivery was within 72hours of ordering.”

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Posted 11 years ago

“happy with the service I got from rugstorene. was kept informed of the progress of shipment . I would not hesitate in ordering more rugs in the near future, good value for the money we paid . the items arrived in good order and well packaged to prevent damage .”

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Posted 11 years ago

“Ordered, shipped out and received within 4days! No problems at all! Brilliant!”

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Posted 11 years ago

“Lovely rug, and delivered on the day it was promised. Thank you.”

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Posted 11 years ago

“Excellent service. Fast delivery and rug was exactly what we wanted.”

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Posted 11 years ago

“Easy to use site with plenty of choice Prompt delivery One small issue with delivery that was corrected immediately”

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Posted 11 years ago

“Very happy with purchase, speedy delivery. Would recommend RugstoreNE to friends and family”

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Posted 11 years ago

“Really good service, the carpet was excellent.”

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Posted 11 years ago

“Service and communication on delivery times and dates was good, product is of a good quality better than expected for the price, we will use this company again for any future requirements”

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Posted 11 years ago

“Very impressed with the service from Rugstore, and with the quality of the rug I purchased. Would recommend them. Thank you.”

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Posted 11 years ago

“Prompt service above that expected - product as advertised. will we deal with again - Yes”

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Posted 11 years ago

“Very pleased with my purchase. Good value for money and quick delivery. Would highly recommend this company.”

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Posted 11 years ago

“it is a beautiful rug.received quickly & well packed.i am delighted with my purchase.many thanks.”

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Posted 11 years ago

“Delivered on time and well wrapped up. The rug is exactly as in the picture. Have already recommended your website to friends. Very happy.”

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Posted 11 years ago

“Professional, on time and a quality product. What more can you ask for?”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews