Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Delivery takes long but the service is excellent. I'm very happy with the product.”

Helpful Report

Posted 10 years ago

“Great Rug, very pleased with it and delivery great service.”

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Posted 10 years ago

“An excellent service! After speaking to the gentleman in the shop and deciding which rug we wanted (Indian - beautiful rug), he was able to take the details and ship the rug down to Shropshire without any fuss (I live in the North East). The rug was a wedding present, and was a huge success! This is a super shop and I cannot recommend it highly enough.”

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Posted 10 years ago

“A lovely rug, nice and thick and very soft underfoot. It is just what I was looking for.”

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Posted 10 years ago

“I am very pleased with the rugs I received. They are a perfect match ones I bought elsewhere several years ago and wanted to replace. Excellent communications and fast efficient delivery. I have added RugstoreNE to my favourites and will use again when the need arises.”

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Posted 10 years ago

“Excellent service from purchase to delivery was kept informed via email of it's every move, delivery time was 11.34 to 11.35 arrived at 11.35 superb”

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Posted 10 years ago

“Fantastic rug at a fantastic price! Superb service also. Very pleased!”

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Posted 10 years ago

“Excellent service,was kept in the loop about my order,very courteous when I spoke with them on the phone,and phoned back promptly,very pleased with products I purchased would highly recommend.”

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Posted 10 years ago

“Very good service faultless Thank you !”

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Posted 10 years ago

“Very good service, rug is lovely thumbs up all round.”

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Posted 10 years ago

“Delivery was on time! And product quality is excellent too...”

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Posted 10 years ago

“Simple, easy and as desired. Changed delivery date on the internet after receiving text message, hassle free.”

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Posted 10 years ago

“Good speedy service, rugs quality excellent very pleased with all aspects of my purchase”

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Posted 10 years ago

“Great service. Got my rug in two days. It's lovely!”

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Posted 10 years ago

“Really quick and efficient service. Very helpfully when I placed the order on the phone, and very accommodating to my delivery schedule. Thankyou and love the rug.”

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Posted 10 years ago

“The rug itself looks very good and matches the picture provided. RugstoreNE also kept me updated throughout the whole order and were very helpful. However, the delivery company they use were seemingly unable to deliver on time. On the first day they said the rug would be delivered between 11.41 and 12.41, but it didn't arrive until 2.45 and by this time I'd had to leave the house. On the second day, I was told the rug would be delivered in the morning, and it arrived at 11.58am...cutting it tight and another morning sat inside waiting for the delivery. In other words, RugstoreNE were very good and I would recommend them, but be aware that you may have to be flexible in terms of delivery.”

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Posted 10 years ago

“Efficient in all ways. Thank you for keeping us informed throughout and thank you for a quick turnaround. I also thank you for prices considerably more favorable than the large stores where our item was literraly double the price. Keep up the good work!”

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Posted 10 years ago

“Excellent service quick delivery”

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Posted 10 years ago

“I am very pleased with my purchase of the Sultan green rug. It tones beautifully with the décor of my room. I was also very impressed with the communication from Rugstore as I was kept informed regularly about the dispatch/delivery of the rug which actually arrived very quickly after I had ordered it. I would definitely use Rugstore again.”

Helpful Report

Posted 10 years ago

“Beautiful rug, really happy. The only reason I didn't put very good is because I would have liked the rug to be made of wool instead of polypropylene. Delivery was perfect. They texted me on the day to tell me within one hour frame when it would be delivered so I could plan my day accordingly.”

Helpful Report

Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews