Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.48

4.5 Rating 2,641 Reviews

87 %

of reviewers recommend Rydale Clothing

Company Reviews

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Metrics

4.5

Based on 2,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 1 star review on 10th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a gift for my elderly Mum who cant easily put on a jumper so this waistcoat is ideal for keeping her warm. She liked it. The collar is not too high and annoying and the fabric is cosy. Coming into the winter its a very useful wardrobe item.”

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Posted 6 months ago

“Being a tall individual, I was extremely pleased with the longer sleeve length, and the comfort of the shirts. Many thanks”

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Posted 6 months ago

“Rydales customer service ,the best ,I ordered the wrong size on line and it was cancelled without question and refunded immediately. I have ordered lots of clothes from Rydales over the years and never disappointed with the quality.”

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Posted 6 months ago

“Fabulous service. Great product Will use again”

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Posted 6 months ago

“Excellent quality.”

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Posted 6 months ago

“It’s lovely quality but, xs is too small for my Maltese & xs/s is too big and baggy at the rear end & covers his winky & allows his tail to go under the jacket as he’s walking, which he hates & stops walking until I pull it out so I will need to alter it myself”

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Posted 6 months ago

“Waited a very long time to get my order even after paying for express delivery and on the phone to them at least 3 times. Happy with jacket but wouldn't shop again with company as stated delivery was horrendous. Nothing to do with courier service, Rydale hadn't sent out jacket.”

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Posted 6 months ago

“The waterproof trousers and poncho are great. I bought them in three different colours.”

Rydale Clothing 5 star review on 27th October 2024

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Posted 6 months ago

“Bought one half zip shooting jumper to try liked the style it’s comfortable and warm liked it that much I bought two more”

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Posted 6 months ago

“Coat was brilliant. I rang to do a return and ask about another coat that was not in stock. Staff that dealt with me was so helpful and polite .a true credit to your company”

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Posted 6 months ago

“Quality service control need to address issues. In my opinion, the boots had probably already been returned to Rydale by a previous customer. The condition was dreadful, marks in the leather, tassel broken and loose in the box, the protective wrapping paper was ripped where they had obviously not been re-packaged carefully. And lastly, the box had very strange stains on the inside! When questioned, customer services stated that all boxes were checked before despatch although quickly agreed upon receipt of photos I sent. Took delivery late pm on the 15th Oct, returned via royal mail on the 16th Oct, receipt acknowledged by Rydale on the 22nd Oct.....Still awaiting refund.”

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Posted 6 months ago

“Good quality”

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Posted 6 months ago

“Great value, love em”

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Posted 6 months ago

“Excellent level of swift professional service. The product is of a very high quality. Look forward to placing an order in the future.”

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Posted 6 months ago

“Very prompt and reliable service. The boots are warm and comfortable and the socks are great fun.”

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Posted 6 months ago

“very good quality and half retail price”

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Posted 6 months ago

“Excellent tweed gilet at a good price.”

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Posted 6 months ago

“Excellent waterproof jacket with large pockets for phone,etc”

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Posted 6 months ago

“I recently purchased a pair of wellington boots from Rydale, the boots are excellent and I consider them a great purchase. The quality is brilliant, they are warm, comfortable and waterproof. I particularly like the soles they are designed and manufactured to ensure a brilliant grip. I am also very pleased with the help offered by Rydales telephone staff, they were very helpful and patient.”

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Posted 6 months ago

“I purchased 3 of these for my dogs, cavalier cross with shihtzus. I bought the small and they are a perfect fit. Lovely thick fleece and nice and snug. I have washed with fleece waterproofing wash and it worked brilliantly. Really recommend”

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Posted 6 months ago

Rydale Clothing is rated 4.5 based on 2,641 reviews