Rydale Clothing Reviews

4.5 Rating 2,392 Reviews

88 %

of reviewers recommend Rydale Clothing

Company Reviews

Questions

Metrics

4.5

Based on 2,392 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Rydale Clothing returns process?

Helpful Report

(2 weeks ago)

Greater than 62% of reviewers feedback is Rydale Clothing returns process is easy.

Helpful Report

(2 weeks ago)

28.57%

Industry Average

“ Good fast delivery service but sizing of mens' moleskin trousers purchased was way out. Have previously bought size 34" at shows but these were huge. Returns service too expensive and too much hassle so gave them to my son-in-law. Disappointed and still trouserless! ”

- clive

“ I would never order again from Rydale because of the returns policy. I had to pay £2.99 to return an item that didn't fit. Another inconvenience was that I had to print off my own returns label (I didn't have a printer) then take it to a post office. By comparison Next (for instance) allows you to book a return on their website then a courier collects it the next day. Equally easy with other retailers. ”

- Jacqui W

“ Customer services are very abrupt and unhelpful The company sent incorrect size but denied it was their mistake And told me I would have to pay for the returns even though my account doesn’t state the size ordered I bought item as a gift which arrived in a box scuffed and battered I was a regular customer but will never use again due to very poor customer service ”

- Laurie

Rydale Clothing Reviews

Returns - Difficult