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Rydale Clothing Reviews

4.5 Rating 2,298 Reviews
88 %
of reviewers recommend Rydale Clothing
Company Reviews Questions Metrics
4.5
Based on 2,298 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Rydale Clothing returns process?
Helpful Report
(2 weeks ago)
Greater than 61% of reviewers feedback is Rydale Clothing returns process is easy.
Helpful Report
(2 weeks ago)
F

Returns - Difficult

33.33%
Industry Average
“ I would never order again from Rydale because of the returns policy. I had to pay £2.99 to return an item that didn't fit. Another inconvenience was that I had to print off my own returns label (I didn't have a printer) then take it to a post office. By comparison Next (for instance) allows you to book a return on their website then a courier collects it the next day. Equally easy with other retailers. ”
- Jacqui W
“ Customer services are very abrupt and unhelpful The company sent incorrect size but denied it was their mistake And told me I would have to pay for the returns even though my account doesn’t state the size ordered I bought item as a gift which arrived in a box scuffed and battered I was a regular customer but will never use again due to very poor customer service ”
- Laurie
“ I am not going impressed that I have to pay for delivery and returns as your sizes come up quite small ”
- Hannah
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