Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,938 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to COVID-19 installation was delayed by three months. But give Safestyle their due they booked in as soon as possible. Glad to say that on saturday they arrived worked very well and got the whole house completed in one day. Lovely job could not complain. .”

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Posted 4 years ago

“During these uncertain times, the teams that come and fitted my windows were amazing! They respected the 2 meter distance rule and made me feel at ease at all times. The teams were early got on with the work and completed the work to a fantastic standard. Very happy with the end results.”

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Posted 4 years ago

“Great looking door. Professional installation. Very happy”

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Posted 4 years ago

“Reasonable quote and excellent fittings”

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Posted 4 years ago

“Very happy with the bi-folding doors fitted. Good covid19 procedure. Site left clean and tidy.”

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Posted 4 years ago

“Brilliant windows great sales and customer service team and installer was really professional.”

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Posted 4 years ago

“I wouldn't recommend this company, when they fitted the new door it was left with a scratch down the middle, they came out to 'repair' the door and whatever they used has now faded the door and the scratch is again visible it looks a mess, the chrome is also going rusty, i have tried to contact the company by telephone and email and have recieved no correspondence, seems to me that once they have your money the after sevice is non existent, very very disappointed and discusted with the service provided.”

Safestyle UK 1 star review on 12th June 2020

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Posted 4 years ago

“Very helpful, polite and great value for money. Could not fault. Highly recommend.”

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Posted 4 years ago

“bBd experience would never recommend them 1st class conmen”

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Posted 4 years ago

“Don't go with this company. The sales guy tried to sell me £10 000 worth of product, without confirming my budget, when I said no I was discounted to £6 000 if I made the deal today. Said no I need time to think, I mean who parts £6K that quick? He phoned someone and I heard the other person tell him "we need to make the deal tonight" and told the sales guy I was informed of the prices before they came, which was not true. I felt sorry for the sales guy he was put under pressure to make a sale so much so he kept telling me the business turns over millions, which begs the question why is he so separate. I felt sorry for the sales guy, Safestyle came round to my house trying to make a fast deal and instead they were shown the door. Glad I did too. Even if the product was good enough I did not like the way they tried to steam roll a sale. Not cool, not good business and after reading these reviews glad I turned them away. Infact, I wanted the sales guy to leave but he kept trying to sell for an hour, I felt sorry for him, he finally got the message and left.”

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Posted 4 years ago

“Had windows and porch installation and got fittings wrong and window and sills wrong size. Agreed to fix it before lockdown. Terrible fitting damaged porch wall leaving big cracks and gaps. Door was put on wrong way round with screws outside. Worker took off with toolbox from house and had to be chased up to return item. Sill size didnt match original porch or sills on windows. Terrible after care service despite numerous phone calls and emails. Safestyle made excuses about lockdown and that I must have had small sills before despite stone work showing lack of paint where sill covered. Also was told that photo looked like sills looked bigger and were okay which was not case large sills on windows small one inch sill on porch. Now saying that kve been refusing to let them in to fix job both pre lockdown and now which is not the case at all. Both their workmen agree that it is a mistake that needs rectifying. Door frame shaking and rattling when shut I was told by guy who installed porch that thus was a temporary fixture. While they ordered correct size window and sills. I'm really worried that this is damaging frame everytime go through door as it shakes really badly. There aftercare not interested as theh have got money off me now x”

Safestyle UK 1 star review on 10th June 2020

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Posted 4 years ago

“From the first meeting we had, right up to our door being installed, we have had a great service with Safe Style. We should have had our door installed a couple of months ago, but due to COVID-19 the date had to be pushed back, however we were kept informed by the customer service team with new dates and what to expect on the day of the installation. The colleagues who we have dealt with have been friendly and professional, and have given us all of the information we’ve needed. Would definitely recommend to family and friends.”

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Posted 4 years ago

“Very good service. New front door looks amazing. Fitter was very professional and cleaned up all mess when finished. Very happy with price and quality would Definitely recommend safestyle uk.”

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Posted 4 years ago

“Worst company ever . Please avoid ordering from them . They gave me wrong information and made me to pay a deposit and they cancelled the installation and didn'tgive me back my deposit”

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Posted 4 years ago

“Poor fitting doors and windows quality very poor after sales service is absolutely useless. Perfect example is our front door after 4 replacements it still never fitted right”

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Posted 4 years ago

“Superb service, friendly and polite,told us and showed the product,fitter turned up and was Very professional,cleaned up with no mess, recommend 100 percent, thankyou safestyle”

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Posted 4 years ago

“Very pleased with the fitter. He did a really good job and cleared up, nothing was too much trouble. The doors make such a difference, very happy”

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Posted 4 years ago

“Very pleased from start to finish. Friendly professional and helpful staff. Would Highly recommend, thank you”

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Posted 4 years ago

“Windows, door and door panel all fitted very efficiently with timely courteous service. A great improvement to my property so I am now having Safestyle replace my windows and doors to the rear.”

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Posted 4 years ago

“From start to finish all was good so was the price.”

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Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,938 reviews