Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the whole experience very good. No pushy sales person. Door delivered on time. The fitter was very good pleasant and helpful”

Helpful Report

Posted 4 years ago

“Found the whole experience very good. We weren't pushed for a sale. The standard of our door is really good. The fitter was very pleasant and helpful.”

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Posted 4 years ago

“We needed a new door during the covid period as our door has a large crack in the glass and we wanted to upgrade. Safe style were very professional and followed all the new regulations during our consultation and the fitting of our new door which we love. We feel a lot more secure and it also looks fantastic. We chose navy composite door which we are very happy with.”

Helpful Report

Posted 4 years ago

“Very polite and friendly professional in their work Ppe worn at all times. Cleared up when finished. Job well done. Would recommend.”

Helpful Report

Posted 4 years ago

“Very excellent and the man fitted them very clean and tidy can’t ask for a better fitter”

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Posted 4 years ago

“Very pleased with installation of new composite front door, installer arrived spot on agreed time and had the old door out and new one in, in no time. Quality of product and install top notch, super chuffed that much I have now ordered a new back door. Would defo recommend, you get what you pay for, quality and professionalism.”

Helpful Report

Posted 4 years ago

“I had new windows and doors fitted. Great quality and workmanship. Very pleased”

Helpful Report

Posted 4 years ago

“The whole process went very smoothly. The rep was friendly and informative and the fitters were polite and very professional. We are delighted with our new windows, so much so that we've already had safestyle back to replace our patio doors. They may be a little more expensive than smaller companies but I believe you get what you pay for and the quality and workmanship is second to none. We would have no hesitation in referring them to anyone and will certainly use them again in the future.”

Helpful Report

Posted 4 years ago

“Very satisfied with the service from start to finish. Wayne the fitter was excellent, very quick and tidy, even cleaned up after. Our door is well made and looks very stylish. Would recommend”

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Posted 4 years ago

“Absolutely brilliant service from safestyle no pressure at all by the gentleman who gave us the quote, we went with safestyle as we were very impressed with the product, windows and and doors fitted within 3 weeks, the fitters were brilliant, excellent workmanship and very polite and courteous would recommend safestyle to anyone looking for new windows and doors, thankyou so much”

Helpful Report

Posted 4 years ago

“Very satisfied with installation quick job expertly fitted all mess cleared up no damage to decorations on the whole a really good job done friendly fitters very polite”

Helpful Report

Posted 4 years ago

“I am satisfied with the work they have done. Really nice and clean team. Good quality product I am happy with finishing love my new doors.”

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Posted 4 years ago

“Chris was a very hard worker & took pride in his work, nothing was too much trouble and he left everything clean and tidy, we are very happy with the french doors and the front door we had done 9mths ago”

Helpful Report

Posted 4 years ago

“We are extremely satisfied with both our new door and the service we received from Safestyle. They did everything they said they would on time and professionally. Our fitter Wayne did an excellent job and on his own too.”

Helpful Report

Posted 4 years ago

“Very satisfied with the work the installation was done by one person on his own he just got on with the job kept everything tidy also he tidy up after him”

Helpful Report

Posted 4 years ago

“We had the whole house windows and doors done a week ago. Price was good, but the service and quality of the products is not. PLEASE THINK HARD BEFORE USING THEM. The service before installation is good, but as soon as they have your money, then it is non existent. The fitters had not finished the job completely and there was small things to do, which they indicated they would come back the next day to do some, but they wanted you to sign off the work. Also meant to come back by the end of the week to carry out work that they hadn't done. I was sceptical about this but my husband said they seemed genuine guys, so he did. BIG MISTAKE. Never turned up again. We have got stuff unfinished, the quality of the coloured windows are rubbish (meant to be touched up, but haven't come back to do). Cracks in windowsills that they installed. Blue foam showing around windows outside. Frames aren't sealed completely and that is just a few comments. As for tidiness, that's question mark. 1st day wasn't too bad, but didn't do much as didn't have everything they needed as didn't get told they needed it. 2nd day, took me 2 hours hoovering after them, and we had covered everything up apart from the floor, so I dread to think what it would have been like if we hadn't. Phoned and advised the depot manager would phone by close of business, the day after the fitters originally said they would return, no call. Sent email, no response have to allow them 72 hours as they priorities urgency (this is urgent, you have left our house a mess). We have now raised a formal complaint that has gone to the depot manager, if this is not resolved then we will have to take it further. Some people have good service, but obviously there is a lot of rubbish service too. Please note that we found out that the fitters are self employed and not employed by Safestyle, therefore trying to get issues resolved afterwards.”

Helpful Report

Posted 4 years ago

“I had 3 new windows fitted, one on my landing, at the top of the stairs, and two on my posh brick work garage at the end of my garden. Both garage windows face my French windows sliding back doors. They All have a Blue tint on them, known as a film", or another way to describe it is blue clear sellotape. I phoned Safe Style UK about this. The first time I called the the person was totally disinterested and I couldn't get anything done about by him. The second time I phoned up the person on the phone was very helpful, and knowledgeable.But what an amazing answer "she gave me!!. She was very honest and we had a discussion about it, and quite clearly they're aware of this kind of fault happening. The Really funny thing is,,,, I had a surveyor coming to my house that same actual day to confirm and sign me up for £900 for 2 new windows, he travelled 50 miles to get to my house, he took the photos he needed, asked me to sign the contract.,,,, of which I opened my front door to him, and I said No Chance!!!, Out You Go!!, and I phoned Safe Style and Cancelled. my new order. Thanks Safe Style girl on the phone, I cancelled that in the nick of time.,thanks to her honesty..”

Helpful Report

Posted 4 years ago

“Dear SAFESTYLE...my wife Kathleen and myself David were so impressed with the quality and fitting (completed by Dave Williams ) of our new kitchen outside door part glass / panel we have today just ordered a new single solid garage door which has recently given us problems with locking and resultant security. We will be sure in our minds that we have the best possible quality, fitting and security doors together with our Safestyle windows fitted throughout some years ago which have been one of our best decisions of improving our home...and that we now have a safe and stunning SAFESTYLE home...thank you Safestyle. Mr and Mrs Marshall 34 Hay Lane Solihull West Midlands B90 4TA”

Helpful Report

Posted 4 years ago

“wish I never heard of this company my windows I had for 20 odd years were so much better them what I got now they noisey I think could even hear a pin drop outside with them draghty not fitted tidy in bay window which results in rain coming in wrong windows fitted in bedroom window sills shocking had them out loads of times to be screamed I the face by engineer and sexual re.marks made to how my windows are sealing up the list goes on wish I had given this firm a wide berth”

Helpful Report

Posted 4 years ago

“Quality of the product and workmanship during the installation are of top quality and worthy of a 5 * rating. However the initial installation date was optimistic at best given the lockdown situation and I received no contact from the company for weeks. Things moved swiftly following a formal complaint and issues with the initial survey were identified and rectified swiftly. I have used safestyle before and had no issues so I do not believe my recent experience to standard, therefore I can only recommend them to others.”

Helpful Report

Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews