Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found SAFESTYLE Window/Doors very professional and they did an excellent job. Reasonably priced as well.”

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Posted 4 years ago

“Polite efficient good workmanship courteous”

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Posted 4 years ago

“The fitters were very friendly they got on with the job. I was very pleased with the end result. They took every bit of rubbish away with them and left everything as it was. I would certainly recommend you to anyone who was thinking of having their windows replaced. Thank you.”

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Posted 4 years ago

“Very happy with this company, nice set of lads, very professional and excellent service. Would highly recommend!”

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Posted 4 years ago

“Had great service from start to finish windows and doors are good quality”

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Posted 4 years ago

“Excellent service the two guys that fitted were exceptional no mess really pleased”

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Posted 4 years ago

“Good quality, tidy installation, excellent customer service”

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Posted 4 years ago

“Friendly efficient workmen who were punctual and tidy. Fantastic quality windows.”

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Posted 4 years ago

“The service we received in the beginning was very helpful, the man that came to our house was very helpful and explained everything to us which we were satisfied with. We requested a vent to be fitted in the window and the man advised us that the vent will be fitted in. We were also given a detailed letter which outlined that vents will be fitted in. Couple of days later there were workers that came to our house to fit in the windows, now before the man was fitting in the windows we advised them to fit in the vent also, after the job was done I asked the workers again if the vent was fitted, they said to me it doesn't say a vent will be fitted in on papers. I was so upset when this was not fitted in the workers said this is not our problem we just been told to do a job which was fair enough. So I called the company and asked why was there not a vent fitted in, they advised us we did not make a payment for the vent which we did. Eventually they advised us after that you have made a payment and we will be fitting in a vent. Couple of days later I have been ringing them again, again and again and my phone was not being answered. Then I received a phone call from safe style saying that I am not entitled to a vent and there will be a additional fee. Then I finally spoke to the man who dealt with us in the beginning, he said to us I do not want to take this to the debt collection team as they will take this one step further. I would not advised anyone to join this company, I do not wish anyone to go through what i been through with this company. Very disrespectful staff and workers that were working to put the windows up were not helpful in any sort of way as they kept saying we got nothing to do with the company we have just been sent to do a job.”

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Posted 4 years ago

“The service has been excellent and the quality of the door is exceptional. The fitter could not be more helpful, tidy or professional. I will definitely be using Safestyle in the future.”

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Posted 4 years ago

“Would highly recommend! Great service from start to finish. The consultant who came to do our initial visit was very knowledgeable and helped us to choose the right product for us by explaining the options available to us. Very professionally fitted as well, couldn't be happier. Excellent quality and comes with a fantastic 10 year warranty :)”

Helpful Report

Posted 4 years ago

“The staff were very friendly from the initial call out to having them the windows and doors fitted. Love the colour I choose for my windows and door, I wasn't disappointed. Would highly recommend this service. Thank you Safestyle.”

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Posted 4 years ago

“Very happy with the new double glazing. Initial quote provided quickly followed by a surveyor visit. As it was December and a busy time I was given an appointment for installation just 3 weeks later. It was fitted efficiently in 4 hours ... that’s a kitchen, bedroom and full lounge window. No mess left and the guys explained everything I needed to know at the end. Competitive price too. Recommended.”

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Posted 4 years ago

“Excellent service completed on time and professional fitting”

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Posted 4 years ago

“Very helpful, very courteous and the installation was was brilliant. Very tidy and polite. Would definitely recommend.”

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Posted 4 years ago

“Quality work and friendly service from day 1 to completion.. would 100% recommend there service”

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Posted 4 years ago

“We are absolutely delighted with our new wi Dow and front door. From start to finish Safestyle UK were very professional with no hard sell just genuine people. The fitters were brilliant and we’re genuinely proud of there work and took time to show us the quality finish inside and out. We would definitely recommend Safestyle UK to everyone and will be using them again in the future.”

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Posted 4 years ago

“I would not recommend this company. Had the windows installed in July and completed 6 weeks later. They decided to replace our french doors minus a lintel and tried to fob me off by saying it was not required. After contacting a structural engineer and FENSA, it turned out that a lintel was required as the installation was dangerous. They use contractors to install the windows and doors and have targets to meet inorder to quickly progress to the next job. The windows may be energy efficient but not the gaps between the windows and wall. Their complaint service is non existent. Rang and emailed the Customer Service Team and to this day still no call back. Personally, get the work done by a reputable local window installer.”

Helpful Report

Posted 4 years ago

“Don’t touch them with a barge pole Rude and very pushy salesperson.I Thought the days of aggressive sales were over.... not with this company. Absolute disgrace”

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Posted 4 years ago

“Had salesmen to give me quote started off at over 9 000 for 7?windows and 2 doors finally agreed on 7200 surveyor came measured up agreed fitting date as I told them wanted it done while I’m away paid a friend to be there to let them in get back from holiday with friends that wanted to see new windows only to find out they hadn’t done them so definitely wouldn’t recommend this company so still looking for reputable company to do then for next time I m away also arranged with neighbour for scaffolding to go on her drive as she was away to”

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Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews