Login
Start Free Trial Are you a business?? Click Here

Safestyle UK Reviews

3.6 Rating 1,935 Reviews
66 %
of reviewers recommend Safestyle UK
3.6
Based on 1,935 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Write Your review

Safestyle UK 1 star review on 10th August 2023
Chenda Morrow
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 8th November 2022
Thomson
292
Anonymous
Anonymous  // 01/01/2019
SafeStyle UK were very quick at providing me with other a fair quote for replacing eight windows in my property. The job was carried out quickly and efficiently by a very polite and friendly team. The windows look fantastic. High quality service and well worth paying for. Would highly recommend to anyone and looking forward to having more work done with them in the future.
Helpful Report
Posted 4 years ago
Very good service. Sales rep came at arranged appointment time and was very knowledgeable with no hard sell. The surveyor was professional and gave us sensible recommendations. His measurements were accurate. Scaffolding was put up the day before . Fitters arrived on the arranged dates however they did start work at 7.15 am both days. They were professional, efficient and did a good job. They sheeted up the work area and cleaned up afterwards. We had all the windows in the house and a front door replaced. I am pleased with how the house looks now.
Helpful Report
Posted 4 years ago
Disgraceful after sales, phone calls not returned, inability to listen to the issue and unwillingness to work with customer to resolve issue. There was no issue with the quality of the product. The pre-sales team were very helpful and kept me informed. The surveyors were friendly and helpful. However, the fitters turned up a day early, leaving me unprepared. I said I had not had time to remove everything for them but they said no problem. I left them too it to keep out of their way and allow social distancing. I thought all would be ok. They installed the window beading/skirting up to a good 2 inches further inside the space that the old windows had been. Despite me being in the next room they could not even be bothered to check if I wanted to unscrew the the old blind brackets (which I thought had left plenty of room). They then carved away at the beading fitting around old and rusty brackets (thus invalidating the warranty!) and left 3 otherwise perfect windows with a disgraceful finish. I phoned the next day, offered to pay for them to come back and fix them but they refused to even talk about it. They were extremely rude - it is my fault because the brackets had been left (remember they turned up a day early!!) and they apparently they cannot even talk to their customers when working in their house!? Who in their right mind wrecks the finish of a lovely window without taking 2 seconds to say "madam are you sure you want this here"? I was in the next room for goodness sake. A man who rang the next day to check how the fitting went, sounded genuine and concerned. He said he would get a resolution and call me back. He never did. I now have to pay a competitor of theirs to come and fix the shoddy mess left by Safestyle. Safestyle hve told me this would invalidate the warranty! THEIR STAFF invalidated it when they cut into the beading!
Helpful Report
Posted 4 years ago
Great product, great service and professionally installed with no fuss
Helpful Report
Posted 4 years ago
Great service , Front door fitted within 2 hours no mess left
Helpful Report
Posted 4 years ago
In august they installed an expensive door for as . On the day of the installation I reported a problem . They send out an engineer . Could not fix problems! Older an new door for us . It’s excellent I thought. We booked two appointment for the door to be installed! It’s Halloween soon door no where eat my house! And I bet it’s just put one place to other . How would like a dragged and pulled door ?Patently the client need to work around there engineer time! No complain team at all! And they can’t care less if you have a problem! They would go funny with you and they even happy to lost 10 windows business! Well done for the company!
Helpful Report
Posted 4 years ago
The engineer who fitted my door was absolutely lovely his customer service was above and beyond very happy
Helpful Report
Posted 4 years ago
Our neighbours recently had a Safestyle installation and we saw how quick it was and how satisfied they were with the result. We decided to replace our front door and enquired via the website. Response was quick and efficient. Throughout the process, from the initial visit through the survey to the fitting, everyone was great to deal with, professional and no 'hard sell!' We will definitely use Safestyle again.
Helpful Report
Posted 4 years ago
within 1 week of instalation ,the front door mechanism started playing up,it was very hard to lift the handle to double lock the door. Sent emails which they never responded to.Weeks later a lady phoned and said we can send a engineer tomorrow, between 8.00am-6pm, i agreed but asked them to call 30mins before they arrived so i didnt have to take a whole day off,which the engineer did. on arrival i showed him the problem, and he fiddled around with the door for 10-15 mins and said it was now ok, it wasnt,as when you close the door now ,it rattles unless you lift the hadle to engage the second lock mechanism,which now feels "graunchy, like metal on metal. Worse still , my wife later discovered that you can just lift the outside handle and the door opens,so unless we lock it with a key anybody can just walk in off the street. emailed their emergency email address 5 days ago.....still no reply.
Helpful Report
Posted 4 years ago
Just had a new front door and two new windows fitted very pleased. Fitters arrived on time and worked really hard, cleaned up after themselves, all were nice well mannered and polite guys leaving me with a lovely new door and windows. Thanks again guys
Helpful Report
Posted 4 years ago
Really pleased with my new front door. Looks great.
Helpful Report
Posted 4 years ago
Quick to get a rep out to see you! And did actually match a price we got from another firm, installation date wasn’t too far away either and the fitter was very polite and tidy so far very pleased
Helpful Report
Posted 4 years ago
Hi was happy with the service I received. Good price. Fitters were prompt and did a good job. Left area clean and tidy. Good quality window and I cannot hear the road from our room anymore
Helpful Report
Posted 4 years ago
We was very pleased with our windows and doors. Right from the sales man Phil rose who did a great sales pitch. With in 7 weeks job done full bungalow with windows and doors. Brilliant work men John liam and Lee. Very friendly and excellent workers . Would recommend to family and friends.
Helpful Report
Posted 4 years ago
We had our bungalow all new doors .windows and patio.from when the sales man Phil rose.and did an excellent sales pitch.then we had a survey. It was about 7 weeks till the fitters came. John, liam and Lee.they was hear at7.45 am totally covered all carpets and beds with dust sheets. They all new who was doing what.very friendly excellent workers.cleared all debris away. Would definitely recommend to friends and family thank you
Helpful Report
Posted 4 years ago
Window is first class. Fitter very professional and worked hard. Love my new window.
Helpful Report
Posted 4 years ago
Pleased with the price and the work carried out. Notice a big difference with the new windows and the road noises from outside. Much quieter
Helpful Report
Posted 4 years ago
We originally used safestyle 17 years ago had all windows and front and back door replaced. This time we have replaced front door and patio doors. Both times we had a great price, great service and testament to a great product our windows do not need replacing.
Helpful Report
Posted 4 years ago
Patio sliding door, Quick to Respond when I asked for a quote and was there the same day, sales man was professional and was very good with Covid protection, fitters not so good, the hole job was quick and simple Had no issues at all, product is very good, and will use Safestyle again
Helpful Report
Posted 4 years ago
Safestyle supplied and fitted all windows and doors to our three bedroom semi-detached house. The quality of the product is very good and the service excellent. All windows and doors were fitted in one day with no damage to the interior decoration and minimal damage to the exterior, which was repaired the following day. The fitters were pleasant. All-in all we are very happy with Safestyle and would recommend them. Bob Gray.
Helpful Report
Posted 4 years ago
Safestyle UK is rated 3.6 based on 1,935 reviews