Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish the service received has been fantastic. We are very happy with the product and would definitely recommend SafeStyle to our friends and family.”

Helpful Report

Posted 4 years ago

“Would've given no stars if that was an option! Did quote form online and promptly got in touch within ten mins, organised someone to call on the Wednesday. Got a call from them confirming on Tuesday, then received a call 2 minutes later saying can I rearrage as they couldn't justify sending a guy out for one appointment! I rearranged for the Friday and they agreed. I work nights so got up early on Friday for 2 pm app. No sign by 3.30! Called them and asked what happened. They just said " I don't know what happened there he was supposed to turn up!" No S##t Sherlock! Told him to stick it and if be writing this review! Don't touch them with a bargepole. Very unprofessional”

Helpful Report

Posted 4 years ago

“The product is very good and the installation team were excellent, polite and curtious at all times, great attention to detail and left the site tidy. The overall value for money is also very good. The problem I had with Safestley was with the the customer service aspect. I had difficulty in getting people to phone me back, I also made appointment for no one to turn up, I had to ring to be told they forgot. It got to a point that I asked the question if they wanted my business or not.”

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Posted 4 years ago

“First class professional service from customer service to installation. Fabulous windows and doors at an affordable price. Would not contemplate going anywhere else.”

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Posted 4 years ago

“Good service. The guys installing were quick, clean and tidy”

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Posted 4 years ago

“Fantastic workmanship polite & friendly and non judgemental completed the whole house 9 to 5 literally wife & daughters (one disabled) extremely happy very professional clean up & took the old windows and doors transformed our house to a secure home. Thank you Safestyle”

Helpful Report

Posted 4 years ago

“Great service”

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Posted 4 years ago

“Had a new door fitted this week,an excellent work of the manufacture of the door and a great job of fitting. really looks great and would have no trouble recommending them.”

Helpful Report

Posted 4 years ago

“Such a great experience with safestyle, from the ordering process to the installation and fitting. We are delighted with our new back door, and would highly recommend them to anyone. The fitters were quick, very friendly and cleaned up after themselves and did a really wonderful and professional job.”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Brilliant service and fitters were excellent. Would definitely recommend”

Helpful Report

Posted 4 years ago

“From start to finish Safestyle were a pleasure to deal with. The standard of the finish was great and the fitter went above and beyond to ensure we were happy.”

Helpful Report

Posted 4 years ago

“You spent 3 hours pressuring a 74 year old woman into a sale until late at night. She then lost sleep for 3 nights in a row. She said the only way she could get rid of the salesman was to say yes to windows and the finance which she couldn't afford. Disgraceful.”

Helpful Report

Posted 4 years ago

“The whole process took about 3 weeks, which we felt was very quick. When they gave a date they stuck to it. The windows are clearly much better quality than we had, the fitters we very polite and did a good job. We will be using again and would recommended.”

Helpful Report

Posted 4 years ago

“safestyle excellent service, the fitter was very friendly new what he was doing, very quick service, installed a beautiful front door, totally love it, highly recommended”

Helpful Report

Posted 4 years ago

“Salesman came and was great, chose the door we wanted and got good price. Was told surveyor would come to measure up, when he came he mentioned the type of glass we wanted but nothing else about the door. When the fitter arrived he removed the old door and frame and starting putting the new one in when we realised it was the wrong style door, after a brief conversation with safestyle they agreed to come out the following week and change it. No one showed and after a telephone conversation I was told that was the door on the surveyor's paperwork and they wouldn't be coming out. Was told to email which we did but didn't get a reply so went through the complaint procedure and still no reply!! Despite the door we ordered being on the original paperwork and the fitter writing on his they were going to change the door it looks like I'm going to have to go through the small claims procedure!! Do yourselves a favour and go elsewhere!!!!”

Helpful Report

Posted 4 years ago

“We Had a door fitted promised if you recommend a friend you both receive £50.00 this is certainly not the case we have been waiting months and still nothing rang them full of excuses it is like begging for this yet it is advertised”

Helpful Report

Posted 4 years ago

“We had a salesperson call to quote for a new back door. He was extremely pushy. We have already had quotations so knew roughly prices to expect. He quoted us an extraordinary price which he quickly discounted. We laughed. He then said if we signed there and then he could discount further. Price still much higher than other companies. So he pulled the old 'I'll just ring my boss's stunt. Again another discount but we had to sign up there and then. He was settling in for the afternoon. We didn't budge. Didn't make him tea and said we'd take time to think. If we'd not been canny he'd have pushed us into purchasing the product. A real hard selling process which was quite uncomfortable”

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Posted 4 years ago

“Excellent service and excellent quality windows.Staff very professional and nothing a problem would highly recommend and use again.All work done in one day (whole house) very impressed...”

Helpful Report

Posted 4 years ago

“From start to finish everything went smoothly. Salesman very good and not pushy at all ,which in our previous experience with salesmen had not been the case!! Fitter very polite and excellent workmanship. All in all we are very happy with the service and installation. Thankyou.”

Helpful Report

Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews