Login
Start Free Trial Are you a business?? Click Here

Safestyle UK Reviews

3.6 Rating 1,935 Reviews
66 %
of reviewers recommend Safestyle UK
3.6
Based on 1,935 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Write Your review

Safestyle UK 1 star review on 10th August 2023
Chenda Morrow
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 8th November 2022
Thomson
292
Anonymous
Anonymous  // 01/01/2019
We had our windows and doors replaced 5 years ago with Safe Style, but not patio doors. We have now used them again to replace our old patio doors. Fitters were excellent, worked hard and cleared up after themselves. We had excellent service both times and now the whole house is looking good. On my experience with the Company, yes, I would recommend Safe Style.
Helpful Report
Posted 4 years ago
Men on time excellent work done amazing job thankyou x
Helpful Report
Posted 4 years ago
I am absolutely delighted with my new door, feel as if I have a new house. Steve,the fitter was excellent.The finishing off is perfect, you would not know there had ever been anything else there. Would highly recommend Safestyle if asked. Pat Laughton
Helpful Report
Posted 4 years ago
We had our two front windows done and they look great! It’s so nice to not hear the main road like we did before. We received great advice on what to do with our mock bay, and the style of windows to go for. Everything happened within 5 weeks from our first conversation. We had put off getting this done as we were worried about price but it was more reasonable than we thought, and definitely worth it. Thanks!
Helpful Report
Posted 4 years ago
I was very pleased with the work I had done the guy was really nice and cleaned up when he’d finished He wore a mask Was very polite and friendly
Helpful Report
Posted 4 years ago
We had Safestyle booked in for a window and french doors. The original date was 12th August (this was to coincide with a new kitchen and extension). We were disappointed when the date was changed last minute to 21st August. On the 21st August we received a phone call 5 mins before they were supposed to arrive explaining that the fitter had an abscess. A new date was set for 1st September with a sincere apology. We received a phone call on the day to say the fitter had got stuck on a job and wouldn’t be coming!!? With a promise of compensation, we agreed to a new date of 5th sept, we would get a phone call on 4th sept confirming a time. We had phone ourselves at 16:50, this time the fitters mother in law had fallen down the stairs and broken her coccyx!!!? We’ve now cancelled and asked for our deposit back as don’t feel like they’d ever turn up. Having being lied to and let down numerous times, I urge people not to use this company - they don’t deserve your custom. Customer ref. 1398289
Helpful Report
Posted 4 years ago
A very helpful salesman. Delivered on time as requested. The doors look amazing. Fitting took longer than expected due to being an old Victorian house. A great result
Helpful Report
Posted 4 years ago
Excellent service and very competitive price. Work carried out in a professional manner and site cleared. Would use again.
Helpful Report
Posted 4 years ago
Ordered and had a new door fitted with Safestyle. They offered the cheapest quote for what we wanted, after we had a quote from Everest too. Very timely for every visit from Safestyle and all employees we met very friendly and professional. Door is just what we wanted. Happy with the service!
Helpful Report
Posted 4 years ago
Great service, insulation team friendly & helpful
Helpful Report
Posted 4 years ago
Safe style was arranged for zero interest rate for the product I buy
Helpful Report
Posted 4 years ago
I rang to inquire about a back door in the morning and by the afternoon we had a salesman turn up. He explained what would happen he was very professional we agreed a price. The fitter came within the time I was given and did an amazing job and the workmanship was first class and left everything clean and tidy.
Helpful Report
Posted 4 years ago
The salesman was oblivious to the fact that I had agreed to purchase at less than 50% of the original price he came up and still continued his sales pitch spiel whilst it was obvious he had overspent his two and half hours and I had to get to work. The job was completed satisfactorily albeit with one genuine fitter and a "lacky" alleged trainee. One of the window locks has now failed and it is impossible to get an answer either on the phone or by e-mail wrt replacement. Aftercare is "pants"
Helpful Report
Posted 4 years ago
Safe Style UK replaced all our windows and doors and we are extremely happy with the quality and service we recieved. The 2 guys (Zsolt and Kyle) fitted all the installation were very polite and respectable with good work ethnics. They carried out a thorough inspection with us and left the property very clean after themselves. They were also covid 19 compliant which gave us great peace of mind. The companies customer care rang the following day to make sure we were happy with the work carried out and everything was in order.
Helpful Report
Posted 4 years ago
Excellent service and Communication from Day 1 From Day 1 excellent service and superb customer service. Love love love our new door. The Verona in white. Fitting was so good the great team of Liam and John. Everyone who has seen the door has complimented us on it. Safestyle UK you are superstars. Thank you to our wonderful Salesman and door engineer too. Lovely people. Great communication again and service. 10/10
Helpful Report
Posted 4 years ago
We eventually got our two windows and doors fitted by a good fitter. Problem were apparent when they had no handle for a window in our stable door! Two of the four frames were either scored in one place and in the other window there is a bit of the top plastic gorged out about the size of a finger nail. Doors need adjusting as difficult to lock. One other window lock was wrong and they fitted a gold one. We have two glass panels in the front door both have a line of mist/dirty looks like tape inside the glass and one also had very bad scores we decided to ask for only one the worst one to be changed. First appointment didn’t turn up and eventually talked to them and today we were supposed to have a visit from 8am to 10 am no one came yet again and no call from them either. Rang them 6 times four of these phones were answered and then dropped!!!! Eventually got to talk to someone they said they would contact our fitter who was on his way and get him to call us. An hour later no call called again and eventually got thru to a lady who said we didn’t have a call booked to come to us AT All!!! She would get her manager to call me back this afternoon I don’t hold out much hope. DO NOT BUY FROM THE WOLVERHAMPTON one you will feel totally let down and the glazing is bad very Misty go elsewhere I wish we had!
Safestyle UK 1 star review on 2nd September 2020 Safestyle UK 1 star review on 2nd September 2020
Helpful Report
Posted 4 years ago
Horrendous! Started off well, the Brighton office sent someone the same day I enquired. Katy arrives gives me all the usual 80’s double glazing spiel and we go through various pricing options until we’re half the initial price with all the discounts and the special “manager on the phone” discount BUT I had to take the deal there and then and pay £100 deposit. It seemed a good deal and I was guaranteed an install in four weeks - maybe even sooner! A week later the surveyor arrived and measured up, noted that Katy hadn’t put that I wanted a grey front door with white interior and white trim. He updates the order to reflect this. No extra charge. Nothing else is mentioned. Two weeks pass (I am now a week from my instal date) and get a call saying - oopsie Katy mismeasured the window and noted it down as single and not a bay window - three panes of glass. The price has now jumped up by £650! But because they’re so sorry, they’ll pay £300 but I need to pay £350. Oh and there’s no such thing as a “guaranteed install date” and I shouldn’t have been promised that. I’m absolutely fuming as I’ve turned down other companies offers - due to covid many companies have significant backlogs- up to 12 weeks in many cases, but not Safe Style! They have their own factory and can install in four weeks, maybe sooner (alarm bells should have rung here that she was just trying to get the sale!) Anyways, we are now 12 days since being informed, nobody has rung me back after I escalated the complaint. Katy did however ring me with a wishy washy apology “I was new!” and then blocked my phone number!!! I’ve just spoken to head office who have informed me no they can’t get a manager to call me to discuss the situation, no they can’t fit them next week and basically they’re perfectly happy for me to cancel my order. ABSOLUTELY UNACCEPTABLE! No professionalism and total COWBOYS! When I met Katy and heard the dreadful sales spiel I immediately thought of the series White Gold, and even told her so. Don’t use them, don’t bother, read the bad reviews on here - I wish I hadn’t bothered! Safestyle if you care order no is 1402808
Helpful Report
Posted 4 years ago
From our initial enquiry, right up to the fitting date for our new front door, everyone at safestyle was amazing. The staff go above and beyond to offer a caring and professional service. They were all Covid savvy and we felt safe on each visit. Paul our fitter was amazing and the result is a beautiful new door, which we are so pleased and excited about. We would not hesitate to recommend Safestyle, or indeed to use them again. Thank you
Helpful Report
Posted 4 years ago
safestyle fitters arrived at 08.00 to fit two windows over the conservatory, the scaffolding to protect both them and the conservatory roof was erected the previous day, it took only two hours to fit the windows, all finished and cleaned up by 10.00 good service and the windows look great.
Helpful Report
Posted 4 years ago
Excellent company from start to finish. Everyone courteous only took 45 minutes to fit front door would recommend to anyone
Helpful Report
Posted 4 years ago
Safestyle UK is rated 3.6 based on 1,935 reviews