Safestyle UK Reviews

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a company I would say they are not very organised, sent 2 different people to survey my windows 2 different prices , phoned the office went up another £400 , then tried to charge me for scaffolding that was already on the order , sent someone else to measure windows told me I would need a lintel on a window , I said that’s fine , another £700 , was not happy , a job that cost £3800 ended up £5200, only had it done because of the fitting time , can’t fault fitters , good lads and a good job”

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Posted 4 years ago

“The company is highly commendable. Every people involved installing my new windows are very friendly and adept. Thank you very much.”

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Posted 4 years ago

“Good value but poor service. After external vents not supplied had to call customer services 4 times (including 2 scheduled engineer visits that did not show up - and I had to get back to them to re-arrange) to get them to come back and fit \ cover up the holes left.”

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Posted 4 years ago

“Very happy with the service beautiful door would definetly reccomend 😊”

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Posted 4 years ago

“The fitter come on time and was very tidy worker completed the install in good time and when he left you would not have known he had been the hole experience was a1 experience from the ordering to the survey to installation”

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Posted 4 years ago

“A smooth process from start to finish, the fitters did an amazing job, left no mess and windows and doors look great”

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Posted 4 years ago

“Safestyle have done a lot of work on house and can recommend they have done a great job and left all clean an tidy great lads. Thanks safestyle. Malcolm.”

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Posted 4 years ago

“Awful experience from start to finish, horrendous untrustworthy company. Seemingly lovely salesman convinced us to go with safestyle over other companies citing lots of work in our area (they were the 2nd most expensive out 6 we got quotes from). Downhill thereafter. 1. Told we’d be called within a week of survey being done to get a date for the installation. After two weeks of hearing nothing and 2 calls from me (on hold 20mins each time) we finally got a date after 3 weeks for 8 weeks after survey, having been lured in with a promise of 3-4 weeks. 2. The entire house (end of terrace 3 bedroom) was done in 2 days to an awful standard. The guys left my house at 9:30pm on the last day, and we’re drilling well beyond 7:30pm, and after I’d put my toddler to sleep. My husband had been out at work all day and into the evening so as I was alone I felt too intimidated to ask them to leave. 3. Silicone smeared all over my window sills, used to fill cracks in walls etc. When we complained a surveyor came around and he said he’d never seen such an awful job, he suggested a complete redo of the silicone. 4. When I called to arrange redo was told waiting 2 weeks for someone to fix it (3 weeks post installation) was a “very reasonable date”. 5. Crack in one of the windows - only noticed last week as windows left in such a state I thought it was silicone until I went to scrub it 6. Rubbish, nails and silicone scattered all over the front and back garden. 7. Unsympathetic, unhelpful customer service, have never spent less than 20mins on hold. 8. We had an engineer round to do the repair job on 30/10/20. He said he needed to come back for a further 2 days with 2 more guys to finish the job. 9. On 5/11/20 my husband called to book in the further repairs and they suggested 3rd MARCH 2021 as the earliest date. Awful company”

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Posted 4 years ago

“Happy with the workmen they were polite and easy to talk to.happy with the work that was done, cleaned everything up left no mess,i would recommended to others”

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Posted 4 years ago

“Great customer service, fitting of the door was quick and Craig who fitted the door followed all COVID procedures and was very quick, efficient and friendly. Thanks again!”

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Posted 4 years ago

“Swift no hassle pre work surveys by friendly man. Particularly happy with workmanship of the fitter who did 3 windows. Complete tidy job done. Windows look gorgeous.”

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Posted 4 years ago

“Exactly as described would recommend”

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Posted 4 years ago

“Happy with the workmanship and the product so far. Makes the house look great”

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Posted 4 years ago

“Every step of the way was done professionally and to a very high standard right fro start to finish and after”

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Posted 4 years ago

“We had a fabulous experience with Safestyle uk from the very start with the sales rep Pal Kainth who was very helpful and gave us excellent advice to what we needed. He was not pushy at all like many sales people are and made us feel comfortable. The fitters Stu and Tom ...very friendly and professional all our windows were fitted to a very high standard and we couldn't be more pleased. We would very highly recommend Safestyle uk and would definitely be using them again in the near future.”

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Posted 4 years ago

“A quick and clean fitting of a new door, made by friendly staff.”

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Posted 4 years ago

“Excellent service and quality service”

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Posted 4 years ago

“Mike from Safestyle arrived when he said he would and worked non stop. He had only one coffee and no lunch break. He cleaned up all his mess inside and outside. Very friendly and we were pleased with the job. I can't think of a bad word to say I just wish all workmen was as good. Dougie...”

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Posted 4 years ago

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Posted 4 years ago

“Had windows and door am completely satisfied both the windows and door and the workmanship. Price good too.”

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Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews