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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I viewed car insurance via Go Compare in January of this year. I was very disappointed with my previous insurer (Tesco) who were quoting approximately £450 for the year. I thought that this quote was particularly high, as I am a 66 year old retired civil servant, and only do around 5,000 per year. This was an increase of £150 from the previous year, so on perusing the Go Compare website, I decided to insure my car with Saga as theirs was a very competitive quote of £189! I have been a customer with Saga (monthly magazine) for about 5 years now and must say that I was very impressed by their quote.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Easy to buy documents sent via e mail very user friendly and cheap insurance”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very poor communication, did not like the way I was dealt with when applying for home insurance quote. On the phone for 1 hour & then transferred to another agent & started again. Mean while the music they play to you whilst waiting is from the dark ages implying that anyone over 50 only likes to listen to 'old fashioned' music. Not impressed.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“very happy with the service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“unfortunately my husband had a n accident which was his fault, he phoned saga and everything was dealt with on the phone with no hassle whatever, no forms to fill in and the saga person could not have been more friendly and helpful, all together a very positive experience, also i recently added my son in law onto our insurance for a week, this also was so easy, and all done on the phone, well done saga.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Have change my policy twice within 6months with no trouble at all and at a very minimal cost really pleased with the service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Saga give competitive car insurance and are a reliable company.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I am very happy with saga and I will be going back to them next year and I will be doing my camper as well.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Good value, but expensive if you want to add family for short term insurance. I suppose that's because it is an age related insurance company!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Quick and easy to set up on line and speedy service receiving documentation..”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I have found saga insurance very good would recommend I have been with them a long time”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Had to claim after an accident and Saga did it all for me and with no hassle - BRILLIANT!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very difficult to take out insurance with saga and hard to get the policy from them .if it wasn't for my son helping me I would have given up”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Quick and easy to insure with saga and very competitive price.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“very good service regarding change to my policy, and dealt with promptly”

Helpful Report

(Car Insurance) - Posted 9 years ago

“could not be more happy to insure with them, great to be with, price good, benefits etc good”

Helpful Report

(Car Insurance) - Posted 9 years ago

“A good informative service.”

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(Car Insurance) - Posted 9 years ago

“seems a good company”

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(Car Insurance) - Posted 9 years ago

“No frills ,provided the cover I required , when I required it , anticipate renewing policy on due date.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent service and much cheaper than my previous provider.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Saga is rated 3.6 based on 1,430 reviews