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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to upgrade insurance to new car. Price being offered was 2 times cost of competitive quotes. Would not even cancel existing policy without a £50 fee.”

Helpful Report

Posted 3 years ago

“Easy to understand policy that fits my requirements”

Helpful Report

(Car Insurance) - Posted 3 years ago

“No problem to deal with”

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(Car Insurance) - Posted 3 years ago

“Shocking. Bombarded every month with letters quoting £194 premium then when I called they asked for over £400! Renewed with Tesco for £198. Seem to prey on older trusting demographic in the hope that they use price comparison sites.”

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Posted 3 years ago

“I needed insurance and I got it. I trust Saga and I hope never to have to make a claim.”

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(Car Insurance) - Posted 3 years ago

“average insurance company ,nothing special to make me shout ,that ive got saga. and.....no discounts for various policies with you just increasing prices yearly”

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(Home Insurance) - Posted 3 years ago

“Not impressed”

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(Car Insurance) - Posted 3 years ago

“Cannot review, not used so far”

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(Home Insurance) - Posted 3 years ago

“excellant”

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(Car Insurance) - Posted 3 years ago

“Initially everything was great with the new car insurance policy, we had been with Saga for many years and have had good service. However this renewal we had a great quote in my name instead of my wife's. Only to have a call from Saga a few weeks later saying I was not allowed any no claims discount due to being a named driver rather than the policy holder. This seems so unfair as we have not had any claims for about 30yrs on any motor policy. We only decided to change due to having now retired, i seem to be the main driver. I was very annoyed to have to pay quite a lot extra when i truly believed a spouse had the same discount as the policyholder. Not sure what to do this year will have to compare company's and main drivers.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very happy with service , ease of applying and sorting out ,good for technophobe like me.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“3yr fixed price on car insurance is good as car insurance always goes up despite not claiming for 20 yrs”

Helpful Report

(Car Insurance) - Posted 3 years ago

“They’re not the cheapest or the most expensive, but I opted for a three year fixed price policy. which keeps me at a premium that I know what I am budgeting for, Important when you are of pensionable age.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very quick and helpful service.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I had no problems find a suitable insurance cover with SAGA. everything went smoothly and the price competitive. GoCompare's free excess cover was an extra bonus.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very easy to deal with. Staff polite, friendly and helpful”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Saga great and professional service”

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(Car Insurance) - Posted 3 years ago

“Easy to deal with straight talking no problem”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Have taken out two cars insurances today with saga, after getting very high renewal quotes from my currant insurers, Spoke to Gary, who was so helpful and made the whole thing very easy to do. So many thanks to him for all his help.”

Helpful Report

Posted 3 years ago

“If you are thinking of moving home, don't insure your car with Saga. They will charge you over £100 extra to change your address, even if you are moving to a lower risk area. There is no point in questioning the extra cost as they are not interested as they have you over a barrel.”

Helpful Report

Posted 3 years ago

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Saga is rated 3.6 based on 1,430 reviews