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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worse insurance company out there, if your looking at there site, run away quick.”

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Posted 9 months ago

“Wanted to give zero stars but wouldn't let me. For you own sanity do not go with Saga. Takes your money and even with a serious repair job like tiles missing from roof due to storm damage 21st Dec nothing been done.”

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Posted 9 months ago

“"The policy was quick and easy to arrange and affordable too."”

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(Car Insurance) - Posted 9 months ago

“"WYSIWYG"”

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(Car Insurance) - Posted 9 months ago

“"Won't renew car insuranc with saga. Premium almost doubled. Also got house insurance with them. Had leaking roof, water coming into bedroom. They refused to pay saying we had not had winds over 55 mph and not enough rain. I live in Wales and it had rained for 5 days and our roads and rivers were flooded. Needed an ark really. So much for helping elderly. Husband is 84 . No help from Saga. "”

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(Car Insurance) - Posted 9 months ago

“"I used Saga as they were the cheapest at the time. I've had no contact with them since insuring my car. "”

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(Car Insurance) - Posted 9 months ago

“"Had no problems great any time needed any info"”

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(Car Insurance) - Posted 9 months ago

“"When I upgraded my car the insurance shot up. Will get more quotes when renewal is due. But disappointed on price. All done online so no customer service to review "”

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(Car Insurance) - Posted 9 months ago

“"I have not made contact with them since taking out my policy. However, they were pleasant."”

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(Car Insurance) - Posted 9 months ago

“"Helped on renewal with a better deal and for 3 years hopefully agian this year as 3 years is coming to an end."”

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(Car Insurance) - Posted 9 months ago

“"very helpful insurance company, lm very pleased with that "”

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(Car Insurance) - Posted 9 months ago

“"Had an accident in York, they left me to stay with my car for four hours before it was recovered, then I had to make my own way home at a cost of \u00a395 by taxi. This was unacceptable. When they finally came to there decision they wrote my car off, saying it would cost \u00a35000 to fix, this is absolutely ridiculous this car will be road worthy for less than \u00a31000 however my car is now a CAT N "”

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(Car Insurance) - Posted 9 months ago

“"Havent claimed on home ins. but motor policy very good dealing with a claim."”

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(Home Insurance) - Posted 10 months ago

“I have been a customer with Sage for several years.Car. Insurance now due for renewal.Was shopping around Found I could get a cheaper policy but when you added the extras required to get to the Saga plus level I found to renew with Saga made sence The call centre staff has been excellent for customer service The 3 year renewal promise is a no brainer considering that increasing prices are on growing I would highly recommend them.”

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Posted 10 months ago

“"I had no difficulty in accepting this insurance company. The representative I was talking to took me through each details. The cost was very reasonable compared to other companies I had looked at, I felt this was the correct policy for me. "”

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(Home Insurance) - Posted 10 months ago

“"It's cheaper to arrange saga car insurance through a 3 party than what is is going direct to saga"”

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(Car Insurance) - Posted 10 months ago

“"I haven't had to make a claim yet but setting up the service was easy and staff friendly and helpful.\r\nI'm loving the very informative magazine!"”

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(Home Insurance) - Posted 10 months ago

“Been with them for years Over doubled the cost on renewal. Despite no claims. Had to look elsewhere.”

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Posted 10 months ago

“"Ok\r\n"”

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(Car Insurance) - Posted 10 months ago

“"Been with saga for years but went to renew ours this December and it doubled and more for no apparent reason when to direct line and got it for less than \u00a3300.00"”

Helpful Report

(Car Insurance) - Posted 10 months ago

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Saga is rated 3.6 based on 1,430 reviews