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Saga Reviews

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure to deal with, very competitive prices,”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very easy to understand and implement”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Fantastic service setting up car insurance. Quick and easy especially due to Covid being around. Got emails from them with other items available from them an excellent service. Unfortunately I had to cancel my policy because I could no longer drive my car and had to sell it”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Good value used them before and I'd they remain competitive will use them this year.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“VERY HARD TO JUDGE DUE TO BEING IN LOCKDOWNTHROUGH OUT 2020/21 WILL FIND OUT WHEN THE COST FOR RENEWING THE CAR INSURANCE IS DUE AND WHAT IMPACT IF ANY WILL BE REFLECTED IN THE PRICE.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Go compare never gave me my reward You asked me for proof.???????????????????????? You already have the proof you double dealing baskets. £20 worth saved never using”

Helpful Report

(Home Insurance) - Posted 3 years ago

“Honest well priced people on phones are knowledgeable.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I bought the policy because they offered a no price increase for 3 years which for me was a good idea. I haven't had any problems but then again I haven't had a claim.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“very well priced for the amount of cover you get.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Saga insurance has been good and I have not had any problems with Saga.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very good comms, particularly with Monika from LV underwriters, excellent All comms have been professional and straight forward”

Helpful Report

(Car Insurance) - Posted 3 years ago

“A very efficient and reliable service, the service was excellent”

Helpful Report

(Car Insurance) - Posted 3 years ago

“I will never use SAGA again for anything, nor will I recommend them to friends , family or colleagues absolute rip off, over the years I have had Landlord insurance with them , I recently sold a property and rang them to cancel the buildings cover. No problem all quick and efficient and the chap said he will also cancel my Direct Debit , no mention of anything outstanding. Then I get a Bill for over £40.00 , when I call them it seems they have shafted me with a hidden or very small print cancelation Fee ! Their telephone customer satisfaction survey is also a con , they ask you to select between 0 and 10 , 10 being you would recommend highly and 0 being that you wouldn't recommend. It seems the automated service doesn't like or acknowledge negative responses and then cuts you off ! so no wonder they get excellent reviews that's all the survey will accept. Sharp practices all around , AVOID !!!”

Helpful Report

Posted 3 years ago

“Very good value for the product and money thank YOU?!”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very help when I bought my policy and also when I wanted to change my car details when I got a different car”

Helpful Report

(Car Insurance) - Posted 3 years ago

“As usual, Saga tried to increase my premium this year despite no claims for 18 years. An increase from £257.39 to £292.89 = 13.79%. When challenged, the sales assistant dropped the price by £8. I’ve had enough. I’m off elsewhere.”

Helpful Report

Posted 3 years ago

“Easy to do online, not been with saga before, but the company seems ok .”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Un-complicated and easy to set up”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very happy with saga car insurance”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Easy to use updated via email about Covid and what saga are offering through shut down love the email updates and the free monthly competitions would highly recommend.”

Helpful Report

(Car Insurance) - Posted 3 years ago

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Saga is rated 3.6 based on 1,430 reviews