Saga Reviews

Name: Saga
Rating: 3.64

3.6 Rating 1,430 Reviews

66 %

of reviewers recommend Saga

Company Reviews

Questions

Metrics

3.6

Based on 1,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried ripping me off because l changed… Tried ripping me off because l changed my car, wanted to increase the policy from £450 to £998, JUST BECAUSE YOUR OVER 50 WE ARE NOT DAFT!!!!!”

Helpful Report

Posted 3 years ago

“Excellent service throughout the transaction. Easy site to manouvre. Quick and hassle free. Would recommend.”

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(Car Insurance) - Posted 3 years ago

“excellent price - just hope the price doesn't go up by a lot when it comes to renewel”

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(Car Insurance) - Posted 3 years ago

“Took out 3 year home insurance with Saga unfortunately they use Covea. My roof was damaged by wind and storm damage confirmed by two independent roofing companies who recommended claiming from insurance. Covea sent an assessor who was totally uninterested took pictures of the roof from the ground. Wrote an almost unreadable reason for refusing claim as incorrect mortar used. Not taking samples or going up on roof. Based on his report the claim was rejected twice not taking into a count we had 70 pH winds in the last two months The roofing company said if the winds were not so bad the tiles would still be there so nothing to do with wear and tear. Reading the financial ombudsman guidelines I am now appealing with them I thought Saga would use companies that were age friendly. I was asked to confirm his decision by saying yes on his phone, even though I had no idea if he was right of wrong. So my advice check who Saga are using to cover you. This has been a very stressful 3 weeks.”

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Posted 3 years ago

“having spent hours searching the different options of river cruises iwith Saga, I decided to phone their number to request information on the cabins. My first call resulted in me holding on for 14 minutes before I became rather angry. I made a coffee and called again and have now been holding on for 20 minutes with no answer. This is NOT good service.”

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Posted 3 years ago

“Good value nice people and free phone numbers and can talk to a real person”

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(Car Insurance) - Posted 3 years ago

“Very easy to deal with on-line and on the phone.”

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(Car Insurance) - Posted 3 years ago

“Very helpful . Sorted out very quick .”

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(Car Insurance) - Posted 3 years ago

“We’ll priced and easy to do business with.”

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(Car Insurance) - Posted 3 years ago

“Very helpful when speaking on the phone very prompt and clear saga car insurance dont beat around the Bush they make everything clear when speaking to them about your car,”

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(Car Insurance) - Posted 3 years ago

“Saga site was easy to navigate and a competitive quote was given quickly. We took the option to guarantee the price for the following two years as we thought the quote was good and insurance doesn’t normally get cheaper each year!”

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Posted 3 years ago

“The claim was for a broken windscreen, process for having a replacement fitted could not have been easier.”

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(Car Insurance) - Posted 3 years ago

“Excellent service could not ask for more”

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(Car Insurance) - Posted 3 years ago

“Excellent service could not ask for more”

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(Car Insurance) - Posted 3 years ago

“Pleased with the cost of this insurance and although we hope to have no use of this product it is a comfort to know that it is there and trust should we need it it will provide us with all that it said it would.”

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(Car Insurance) - Posted 3 years ago

“I find Saga very easy to deal with,reasonable price and very good cover I now have my cars and my home covered by them and very happy with them.”

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(Car Insurance) - Posted 3 years ago

“I changed my car midway through the policy for a similar one and was shocked at the increase in price difference even more so they quoted what the renewal premium would be which was worse. They also wanted to auto renew and I had to be quite firm to stop them doing that.”

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(Car Insurance) - Posted 3 years ago

“I found the whole experience was very easy and the staff were very friendly and helpful, and I was impressed with the service and the price”

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(Car Insurance) - Posted 3 years ago

“Picked saga for the European cover they provide”

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(Car Insurance) - Posted 3 years ago

“No problems , good discusions and all questions answered”

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(Car Insurance) - Posted 3 years ago

Saga is rated 3.6 based on 1,430 reviews