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Sainsbury's Reviews

2.3 Rating 1,673 Reviews
31 %
of reviewers recommend Sainsbury's
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Phone:

0800 636 262

Location:

Sainsbury's Supermarkets Ltd 33 Holborn
London
EC1N 2HT

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Sainsbury's 1 star review on 12th April 2023
Anonymous
Sainsbury's 1 star review on 18th December 2022
Anonymous
Sainsbury's 5 star review on 14th October 2022
Mrs B. Cornfield
Sainsbury's 5 star review on 14th October 2022
Mrs B. Cornfield
Sainsbury's 1 star review on 19th September 2022
Ruben Martins
Sainsbury's 1 star review on 21st August 2022
David Mack
Sainsbury's 1 star review on 12th August 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
To find what I wanted. Staff polite. Short wait to be served.
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Posted 7 years ago
Variety of products was very good as I was looking for some niche items and managed to find all of them.
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Posted 7 years ago
I was looking for a particular item in the store, I asked a member of staff where a particular item was, and although it was not his department he found out which isle it was on and took me to it.
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Posted 7 years ago
Immaculate quality, competitively priced and impeccably served.
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Posted 7 years ago
Acused person i was with of stealing even though had all been payed for. didnt even apologise
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Posted 7 years ago
all products in squence
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Posted 7 years ago
Clothes in the sale
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Posted 7 years ago
Cheap flowers in a known location that were easy to just walk in and pick up
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Posted 7 years ago
It was the first time I had ordered on - line from Sainsbury's from completing my on -line order to its delivery the service was excellent They kept me informed about my order and delivery and even the delivery driver was polite and helpful
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Posted 7 years ago
Every time when I shop to Sainsbury's it makes me happy because I can find a range of products that I need and can choose from, the customer service team are nice and ready to help you every time. I love it also when they send me coupons off for the groceries that I make in the shop which also gives you back points that you earn when you shop whit them. Im so very pleased with shopping at Sainsbury's! Sometimes they have great offers at many baby products that I need for my little one so I highly recommend this shop for my family and friends.
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Posted 7 years ago
Oh dear. Poor selection in Staines. A few items are advertised online but they don't have them in store. Customer service was not apologetic. They just said that some stores stock this others don't. Also, why is Sainsbury so expensive? I think Waitrose is cheaper for numerous items.
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Posted 7 years ago
Good choice of sandwiches
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Posted 7 years ago
fast friendly service
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Posted 7 years ago
The staff were very friendly and helpful and allowed for me to resolve the issues I had
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Posted 7 years ago
I can find everything I want and the staff are always very helpful.
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Posted 7 years ago
I always use Sainsbury's on line shopping option, as a general rule they are fab. The substitutes can be baffling at times, but that's on line shopping. The delivery drivers are all really helpful though
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Posted 7 years ago
Had what I wanted in stock
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Posted 7 years ago
Sainsbury's is a shadow of its former self. The company now pays little attention to the opinion of its customers or staff. Products are removed from ranges without any information being given to staff as to the reasons for the decision. Staff have told me that there is no longer the facility for them to comment online about product ranges. Staff have no control and are therefore uninterested. You get replies like these I heard I heard from the bakery in my local store when I queried the removal of the 75p wholemeal country loaf"I don't know why it has gone." "We have no say in what happens." Similarly customers can no longer record comments in store - they must phone a central customer care centre and then receive some bland reassurance that they will get a comment. Wake up Sainsbury's! Waitrose has done well in recent years in part at least because their staff know about the products their department sells. They are interested and are proud of their store's reputation.
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Posted 7 years ago
Easy store to navigate around, good product selection and very helpfulsand pleasant staff to assist with the purchase.
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Posted 7 years ago
Friendly coutious
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Posted 7 years ago
Sainsbury's is rated 2.3 based on 1,673 reviews