“Excellent customer service. Very polite and respectful delivery driver. I want to give feedback on the taste the difference Victoria sponge cake. Why do supermarket cakes insist on overdosing us with sugar? It tastes no different from any cheap shop-bought cake with its sickly sweet dry sponge and drying sinthetic vanilla. Three mouthfuls and it's in the bin. Awful.”
“This is a review for Arm & Hammer Natural toothpaste with baking soda, I would highly recommend this toothpaste, it cleans and freshens your breath all by using natural ingredients.”
“Have been using Arm & Hammer and Have seen lots benefits to using the toothpaste. I will be buying more once mine has run out. Great taste, noticeable results. Would recommend”
“Easy to order on line, free postage on collecting at the store, excellent service in the store and returning and refunding at the same time in the store.”
“They're unreliable. Our online grocery order was not delivered: instead the driver sat outside in the van a while and drove away taking our stuff back to the store. We were told it couldn't be redelivered, I was offered no compensation, they refunded this order but haven't responded to my complaints. He claims to have rung the doorbell/entry system, he didn't, it's working fine, we would have heard it, and to have left a message on my mobile phone NOT the phone I'd given as a contact number for the order and was waiting next to. I phoned customer services to ask why he was waiting outside and not delivering our stuff, they didn't know and said they couldn't contact him, just wait. I'm a disabled wheelchair user unable to go out alone, so couldn't go and ask what was going on in person. When he drove off I rang again, this time they contacted the store he'd come from who blamed me as I'd not got the mobile message. Feel very let-down, they can't be trusted, treat their customers badly, no sense of responsibility.”
“I think the quality of food is great. The customer service is also above the par in most cases. Their shops are relatively more clean and they really value their customers. Some of the products are bit expensive though.”
“Bought the oriental takeway as an ease of the bone tea as we had been very busy all day.
I spent 30 mins getting up and down to keep adding things to the oven. After the cooking time 2 products had burnt to the bottom of trays and the taste of all the dishes was extremely poor. The prawn crackers were disgusting.”
“Online order full of short dated damaged goods total waste of time and money fruit battered and bruised chilled product had to be responded of due to too short of date (same date as evening delivery)”
“They didn't deliver. appalling after service trying to sort it
agreed redelivery next day
didnt deliver again.
More phone calls
more being put on hold
No explanation.
they said all i can do is cancel my order and start again.
Shocking!”
