Salons Direct Reviews

"Ordered BaBylissPro LimitedFX Gold clipper and trimmer pack, BaBylissPro attitude hair-dryer, BaBylissPro Comb set and a Wahl Brush. Took about a week for them to process the order but on the 6th day they processed it and sent it and had recieved it next day. So recieved everything within 7 days of placing order. Everything is legit original and in 100% working order."

"Ordered BaBylissPro LimitedFX Gold clipper and trimmer pack, BaBylissPro attitude hair-dryer, BaBylissPro Comb set and a Wahl Brush. Took about a week for them to process the order but on the 6th day they processed it and sent it and had recieved it next day. So recieved everything within 7 days of placing order. Everything is legit original and in 100% working order."

"Ordered BaBylissPro LimitedFX Gold clipper and trimmer pack, BaBylissPro attitude hair-dryer, BaBylissPro Comb set and a Wahl Brush. Took about a week for them to process the order but on the 6th day they processed it and sent it and had recieved it next day. So recieved everything within 7 days of placing order. Everything is legit original and in 100% working order."

"Ordered BaBylissPro LimitedFX Gold clipper and trimmer pack, BaBylissPro attitude hair-dryer, BaBylissPro Comb set and a Wahl Brush. Took about a week for them to process the order but on the 6th day they processed it and sent it and had recieved it next day. So recieved everything within 7 days of placing order. Everything is legit original and in 100% working order."

"Zero stars. \r\n\r\n\u201cDrop us a note and we\u2019ll get back to you as quickly as possible.\u201d\r\n\r\nRubbish! \r\n\r\nUpon realising that I had inadvertently left some Oster clippers in my virtual shopping basket and had paid for them when ordering a different brand, I notified this company immediately as per their policy and requested a refund for this product. I have made three telephone calls, sent three messages via their customer service system, and have sent at least four emails. I\u2019ve yet to receive a reply. They are, apparently, uncontactable. Appalling customer service. Eventually received a reply stating that the order had been packed and cancelation would incur a 10% impost. They failed to check the emails, messages and phone messages I made in an attempt to \u201c contact them immediately\u201d. They informed me that it usually takes 24-48 hours for them to reply. What a farce. Their oversight and inefficiency. They are not conducting their business according to their published policy. I\u2019ve played by their rules, but they will be forced to abide by the rules of Australian Consumer Law. Complaint to NSW Department of Fair Trading pending."

"Zero stars. \r\n\r\n\u201cDrop us a note and we\u2019ll get back to you as quickly as possible.\u201d\r\n\r\nRubbish! \r\n\r\nUpon realising that I had inadvertently left some Oster clippers in my virtual shopping basket and had paid for them when ordering a different brand, I notified this company immediately as per their policy and requested a refund for this product. I have made three telephone calls, sent three messages via their customer service system, and have sent at least four emails. I\u2019ve yet to receive a reply. They are, apparently, uncontactable. Appalling customer service. Eventually received a reply stating that the order had been packed and cancelation would incur a 10% impost. They failed to check the emails, messages and phone messages I made in an attempt to \u201c contact them immediately\u201d. They informed me that it usually takes 24-48 hours for them to reply. What a farce. Their oversight and inefficiency. They are not conducting their business according to their published policy. I\u2019ve played by their rules, but they will be forced to abide by the rules of Australian Consumer Law. Complaint to NSW Department of Fair Trading pending."

"I ordered a backwash when it got delivered I had it plumbed in. After a few hours I realised it was leaking. I tightened the pipes but was still leaking. But was strange it wasn't when the water was running. I finally found out it was the seal on the plug hole. It disnt exist! The water was soaking the fibreglass of the sink and once that was soaked in then it poured all over my new floor. I had to call my plumber who discovered the sink was faulty. He found it strange that there was absolutely no seal there At all. !!! I informed Harold on the Monday by phone he asked me to send an ail explaining what had happened which he disnt reply till the following Friday. He then stated I should have waited for them to repair the sink. Mm I'm thinking I have been in lock down for a long time and my clients are beyond waiting!!!obviously there is no compensation as they state I should have left it with them to fix!!!!!! It was 2 stars as delivery was good. And the back wash is like advertised by very low even my grandaughter who is 4 could have used it to wash hair. Would I buy again from them????? Now thinking about the sink I am betting they sell returns. At inflated prices not a happy hairdresser."