Samsung Reviews

"Professional Hacker"

"They have the worst customer service! I bought a dishwasher from Homedepot online. One small part, the connector nut, is missing in the package. I contacted Samsung Canada on the day of receiving the dishwasher, provided purchasing receipt and delivery receipt I got from Homedepot. They still refused to correct their mistake and send the missing part to me. It\u2019s really hard to deal with their people, they just use all kinds of excuses to refuse to provide service."

"After years of being a loyal costumer, samsung disappoints again.\r\nAfter numerous orders from the legit website , I recived an email stating we'll get a free pair of ear buds as a gift due to my previous order.\r\nI've got in touch with support as the free item didn't arrive after a month of waiting for it, but apparently the offer started thr day after my purchase, but in the email it never started we'll get them just if I oreded them in a specific periid time. \r\nVery disappointing ."

"I ordered the T7 shield external ssd on a Sunday. Most business would ship the next day. Not Samsung, these Morons in Arlington Texas waited until the following Friday to ship. This is full five days after I placed the order. Next the shipping department shipped the device 2nd day air in a paper envelope. UPS apparently can\u2019t read and shipped my order by donkey cart from Arlington Texas to Boise Idaho. The package was completely untraceable the entire journey. Well I guess the donkey cart can only go so fast. When the donkey cart finally arrived in Boise Idaho the local UPS store on State street didn\u2019t notice that this shipment was grossly mishandled and dragged their feet some more.\r\n\r\nThe T7 external SSD arrived without any firmware. It was dead on arrival. This is apparently intentional. After speaking to Samsung\u2019s Dale who says he is a manager in memory devices he said Samsung would not send me the firmware via email. My only option was to download the Samsung Magician. This Samsung Magician is nothing more then spy ware camouflaged as a real app. The magician harvested my computers serial number, the serial numbers of my other memory devices. My computers serial number and the other devices I use are not any of Samsung\u2019s dam business.\r\n\r\nI noticed extensive read activity on both my 1TB drives. This was the Samsung Magician stealing my personal information. I quickly unplugged them and uninstalled the Samsung Magician. My best advice is to avoid Samsung at all costs as they can not be trusted."

"I replaced all of the appliances in our kitchen with Samsung \"Bespoke\" products and we also ordered colored replacement panels for the 4 door Bespoke refrigerator which were unavailable at the time. Six month later we find out from a Samsung rep that some of the colored panels were discontinued months before we purchased our refrigerator. The Home Depot salesperson was not aware of this. Best Buy and Lowes were also selling the Bespoke products thinking that the colored panels could be purchase as shown in the advertisement below. We love the product but the colors are ugly."

"Samsung advertised cashback, however it's a shame cashback program \r\nAdd a cashback items into basket, pay for items, on going to claim the cashback \r\nBelow email was the response from Samsung: \r\n\r\nWe apologize for the inconvenience and confusion. After further checking on our end, we found that the product you want to purchase is not eligible for the cash back promotion. You may try checking again on the Samsung Employee Portal. Here is the link for you. www.samsung.com\/uk\/multistore\/uk_networks\r\nFor further assistance, don't hesitate to visit our website samsung.com\/uk\r\nKind regards,\r\nGladies\r\nSamsung Shop Support Team\r\nOn Thu, 19 Dec 2024 at 01:05 am"

"Samsung advertised cashback, however it's a shame cashback program \r\nAdd a cashback items into basket, pay for items, on going to claim the cashback \r\nBelow email was the response from Samsung: \r\n\r\nWe apologize for the inconvenience and confusion. After further checking on our end, we found that the product you want to purchase is not eligible for the cash back promotion. You may try checking again on the Samsung Employee Portal. Here is the link for you. www.samsung.com\/uk\/multistore\/uk_networks\r\nFor further assistance, don't hesitate to visit our website samsung.com\/uk\r\nKind regards,\r\nGladies\r\nSamsung Shop Support Team\r\nOn Thu, 19 Dec 2024 at 01:05 am"