Samsung Reviews

Name: Samsung
Address: 1000, Hillswood Drive, Samsung House, Chertsey, Surrey
Rating: 1.24

1.2 Rating 4,498 Reviews

5 %

of reviewers recommend Samsung

Company Reviews

Questions

Metrics

1.2

Based on 4,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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469

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional Hacker”

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Posted 1 week ago

“Yes Samsung made us happy”

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Posted 1 month ago

“Vincent demonstrated excellent sales service. A highly service oriented staff. Well done n we greatly appreciate your assistance!”

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Posted 1 month ago

“SAMSUNG FREESTYLE 2ND GEN ⭐️⭐️⭐️⭐️⭐️THAT GOOD IT HAS REPLACED MY SAMSUNG QN95A ⭐️⭐️⭐️⭐️⭐ A previous Apple fan boy switched to Samsung years ago and haven't looked back since. Invested £1,899.00 in my Samsung QN95A 65" back in 2022 and didn't think anything could touch that beast. It's all about inches though and I wanted more. My best mate suggested getting a projector and I was like eh uh what? Nah. No way that can better an actual TV. Well that got the taste buds tingling and started researching these. Settled on this bad boy and having chatted to Samsung Techs to answer my key questions I placed my order. Actually managed to find one for £420 brand new sealed. Set this up this evening on a plain white wall at 100 inches. I purchased a white cinema canvass screen to mount to my wall but wanted to try it without first and OHHHHHHHHH MYYYYYYYYYY 🥵🔥✨️😲Basically it's THAT GOOD I'm now selling my QN95A!!!! As it just ain't cutting the mustard now!! 😂Tested Top Gun Maverick and Top Gun paired with my Skullcandy Crusher Evos and I'm covered in goosebumps even as I write this review. To summarise WELL DONE SAMSUNG for something that cost me £420 absolutely DESTROYS my £1,899.00 (bought on offer as was over £2k at the time) I'm overwhelmed. Five stars ⭐️⭐️⭐️⭐️⭐️all the way and will be recommending this to everyone. Saves space, compact, 100% full of features and functions plus connectivity wirelessly to all Bluetooth enabled devices such as soundbars with subwoofers as I have (Samsung obvs) and headphones 🎧 etc and also allows you to MULTIPLE CONNECT with these devices that my QN95A DIDNT ALLOW!!!! 😲🤔Grab one of these NOW especially on black Friday sales, you will NOT be dissapointed. Oh and the remote 🤤🤤plus has the lens cover and stand included. BRAAAAAAAVVVVVVVO SAMSUNG 👍🏼⭐️⭐️⭐️⭐️⭐️✨️✨️✨️✨️✨️🔥🔥🔥🔥🔥❤️🩵❤️”

Samsung 5 star review on 20th December 2024

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Posted 2 months ago

“Akbg*. Lol everything is good you guys always do a good job it's easy to bring money here just push the button five stars and review.”

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Posted 2 months ago

“I recently had the pleasure of enjoying the service of CLOUDPHONECLONE and I must say that they exceeded my expectations In every way. After reading many reviews and doing my research, I decided to reach out to them for assistance in accessing information from my spouse's phone discreetly. From the initial consultation to the outcome, CLOUDPHONECLONE exhibited its unparalleled excellence, unmatched knowledge, and exemplary guidance. They achieved seamless access to the device and expertly navigated me through the process with crystal-clear explanations, ensuring I had a clear understanding of every step. Their organization's protocols and meticulous attention to detail impressed me, while their warm welcome and comprehensive elucidations instilled a sense of serene confidence. The entire procedure was executed with remarkable efficiency and I received the requisite information within a mere two hours. I wholeheartedly endorse CLOUDPHONECLONE for anyone requiring exemplary cybersecurity help and solutions. Their unparalleled proficiency, expedient service, and crystal-clear communication elevate them to the pinnacle of their profession. CLOUDGEEKSYNC @ GMAIL . COM CLOUDPHONECLONE @ GMAIL . COM CLOUDPHONECLONE . COM”

Samsung 5 star review on 12th November 2024

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Posted 4 months ago

“I am beyond furious with Samsung’s TV upgrade program! I signed up, had my credit run, and paid on time every single month, dropping $3,500 on one of their priciest TVs when prices were sky-high. Now, after two long years, I’m told I can’t upgrade because the only option is the overpriced Terrace TV! It’s outrageous! I’m ready to buy another high-end TV, but Samsung insists it has to be of higher value than what I originally purchased, even though prices have dropped! Most TVs I’m interested in are now lower in value, leaving me completely stuck without a TV for my Bedroom. I reached out to Brian Gendeza Manager for help, and he was utterly unhelpful. This whole experience is a complete joke, and I feel completely screwed over. Avoid this program at all costs!”

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Posted 4 months ago

“I had a wonderful relationship with my boyfriend for two years. But then I got a job on the other end of the city, and we met less after that. Before I knew it, he was avoiding my calls and rarely visits. After hearing my friends suggestion I tried their Pro version, It turned out that he was chatting about his frustration with his ex-girlfriend. I calmly confronted him, and he was apologetic. I decided to leave my job to work on our relationship. CLOUDGEEKSYNC @ GMAIL . COM”

Samsung 5 star review on 29th October 2024

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Posted 4 months ago

“ᴀ ᴡʜɪʟᴇ ᴀɢᴏ, ɪ sᴛᴀʀᴛᴇᴅ ɴᴏᴛɪᴄɪɴɢ sᴛʀᴀɴɢᴇ ʙᴇʜᴀᴠɪᴏʀ ғʀᴏᴍ ᴍʏ ᴘᴀʀᴛɴᴇʀ, ᴡʜɪᴄʜ ᴍᴀᴅᴇ ᴍᴇ ғᴇᴇʟ ᴜɴᴇᴀsʏ. ɪ ᴄᴏᴜʟᴅɴ’ᴛ sʜᴀᴋᴇ ᴛʜᴇ sᴜsᴘɪᴄɪᴏɴ ᴛʜᴀᴛ sᴏᴍᴇᴛʜɪɴɢ ᴡᴀs ᴏғғ, ʙᴜᴛ ɪ ᴅɪᴅɴ’ᴛ ʜᴀᴠᴇ ᴀɴʏ ᴄᴏɴᴄʀᴇᴛᴇ ᴘʀᴏᴏғ. ᴛʜᴀᴛ’s ᴡʜᴇɴ ɪ ᴅᴇᴄɪᴅᴇᴅ ᴛᴏ sᴇᴇᴋ ʜᴇʟᴘ ғʀᴏᴍ ᴀ ᴘʀᴏғᴇssɪᴏɴᴀʟ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴ (ʜᴀᴄᴋɪɴɢᴘʀᴏᴛᴇᴀᴍ𝟶𝟶𝟷) ᴛʜᴀᴛ sᴘᴇᴄɪᴀʟɪᴢᴇs ɪɴ ᴘʜᴏɴᴇ ᴍᴏɴɪᴛᴏʀɪɴɢ ᴀɴᴅ ᴛʀᴀᴄᴋɪɴɢ sᴇʀᴠɪᴄᴇs. ᴀғᴛᴇʀ ᴄᴏɴᴛᴀᴄᴛɪɴɢ ᴛʜᴇᴍ, ᴛʜᴇʏ ᴡᴀʟᴋᴇᴅ ᴍᴇ ᴛʜʀᴏᴜɢʜ ᴛʜᴇ ᴘʀᴏᴄᴇss ᴏғ ᴅɪsᴄʀᴇᴇᴛʟʏ ᴍᴏɴɪᴛᴏʀɪɴɢ ᴍʏ ᴘᴀʀᴛɴᴇʀ’s ᴘʜᴏɴᴇ ᴀᴄᴛɪᴠɪᴛʏ. ᴛʜᴇʏ ᴡᴇʀᴇ ᴀʙʟᴇ ᴛᴏ ᴛʀᴀᴄᴋ ᴍᴇssᴀɢᴇs, ᴄᴀʟʟ ʟᴏɢs, ᴀɴᴅ ᴇᴠᴇɴ ʟᴏᴄᴀᴛɪᴏɴ ᴅᴀᴛᴀ ᴡɪᴛʜᴏᴜᴛ ᴍʏ ᴘᴀʀᴛɴᴇʀ ᴋɴᴏᴡɪɴɢ. ᴛʜɪs ᴀʟʟᴏᴡᴇᴅ ᴍᴇ ᴛᴏ sᴇᴇ ᴛʜᴇ ғᴜʟʟ ᴘɪᴄᴛᴜʀᴇ ᴏғ ᴡʜᴀᴛ ᴡᴀs ʜᴀᴘᴘᴇɴɪɴɢ ʙᴇʜɪɴᴅ ᴛʜᴇ sᴄᴇɴᴇs. ɪᴛ ᴡᴀsɴ’ᴛ ʟᴏɴɢ ʙᴇғᴏʀᴇ ɪ ᴅɪsᴄᴏᴠᴇʀᴇᴅ ᴛʜᴇ ᴛʀᴜᴛʜ. ᴛʜᴇ ᴍᴏɴɪᴛᴏʀɪɴɢ ʀᴇᴠᴇᴀʟᴇᴅ ᴄᴏɴsɪsᴛᴇɴᴛ ᴄᴏᴍᴍᴜɴɪᴄᴀᴛɪᴏɴ ᴡɪᴛʜ sᴏᴍᴇᴏɴᴇ ᴇʟsᴇ, ᴀʟᴏɴɢ ᴡɪᴛʜ ᴍᴇᴇᴛᴜᴘs ᴛʜᴀᴛ ᴡᴇʀᴇ ʜɪᴅᴅᴇɴ ғʀᴏᴍ ᴍᴇ. ʜᴀᴠɪɴɢ ᴛʜɪs ɪɴғᴏʀᴍᴀᴛɪᴏɴ ᴄᴏɴғɪʀᴍᴇᴅ ᴍʏ sᴜsᴘɪᴄɪᴏɴs, ᴀɴᴅ ɪᴛ ɢᴀᴠᴇ ᴍᴇ ᴛʜᴇ ᴄʟᴀʀɪᴛʏ ᴀɴᴅ ᴘʀᴏᴏғ ɪ ɴᴇᴇᴅᴇᴅ ᴛᴏ ᴄᴏɴғʀᴏɴᴛ ᴛʜᴇ sɪᴛᴜᴀᴛɪᴏɴ. ᴛʜᴇ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴ ʜᴀɴᴅʟᴇᴅ ᴇᴠᴇʀʏᴛʜɪɴɢ ᴘʀᴏғᴇssɪᴏɴᴀʟʟʏ ᴀɴᴅ ᴇɴsᴜʀᴇᴅ ᴛʜᴀᴛ ᴍʏ ᴘʀɪᴠᴀᴄʏ ᴡᴀs ᴘʀᴏᴛᴇᴄᴛᴇᴅ ᴛʜʀᴏᴜɢʜᴏᴜᴛ ᴛʜᴇ ᴘʀᴏᴄᴇss. ᴛʜᴇɪʀ sᴇʀᴠɪᴄᴇ ʜᴇʟᴘᴇᴅ ᴍᴇ ᴜɴᴄᴏᴠᴇʀ ᴛʜᴇ ᴛʀᴜᴛʜ, ᴡʜɪᴄʜ ᴡᴀs ᴅɪғғɪᴄᴜʟᴛ ʙᴜᴛ ɴᴇᴄᴇssᴀʀʏ ғᴏʀ ᴍᴇ ᴛᴏ ᴍᴏᴠᴇ ғᴏʀᴡᴀʀᴅ ᴡɪᴛʜ ᴍʏ ʟɪғᴇ. ᴡɪᴛʜᴏᴜᴛ ᴛʜᴇɪʀ ᴀssɪsᴛᴀɴᴄᴇ, ɪ ᴍɪɢʜᴛ ʜᴀᴠᴇ ᴄᴏɴᴛɪɴᴜᴇᴅ ɪɴ ᴛʜᴇ ᴅᴀʀᴋ, ǫᴜᴇsᴛɪᴏɴɪɴɢ ᴍʏ ɪɴsᴛɪɴᴄᴛs. 𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

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Posted 4 months ago

“Krugman later praised his PhD thesis Samsung 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦'𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 (𝟴𝗢𝟱)-𝟰𝟭𝗢𝟱𝟲𝗢𝗢 Samsung 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥' +𝟭 (𝟴𝗢𝟱)-𝟰𝟭𝗢𝟱𝟲𝗢𝗢 advisor, Rudi Dornbusch, as "one of the great economics teachers of all time" and said that he "had the knack of inspiring students to pick up his enthusiasm and technique, but find their own paths". In , Krugman presented a number of ideas to Dornbusch, who flagged as interesting the idea of a monopolistically competitive trade model. Encouraged, Krugman worked on it and later wrote, "[I] knew within a few hours that I had the key to my whole career in hand”

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Posted 4 months ago

“Samsung delivery team today, particularly with drivers Carlos Arenas and Luis Santos from truck 64. They were exceptionally trustworthy and honest, displaying a high level of professionalism. Not only did they handle everything efficiently, but they also took the time to educate us on various aspects of the delivery and product setup. Their patience with our numerous questions was greatly appreciated. They even made a point to be accommodating around our family, kids, and pets. Their commitment to ensuring our complete satisfaction truly set them apart. A top-notch team that genuinely values customer service!”

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Posted 5 months ago

“For those people that are into Cryptocurrency know how frustrating it is to lose your Cryptocurrency to a fake online investment platform. When this happens, one needs the best recovery expert and I was lucky to have found one expresshacker99@gmailcomthanks.”

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Posted 6 months ago

“I resolved my credit card debt, which had negatively impacted my credit score for years. By seeking help from HackingProTeam, I initiated a credit dispute that successfully led to the payment of the outstanding debt, its removal from my credit records, and the elimination of all negative items from my credit report. This process was completed seamlessly, without causing any harm to my credit profile across the three credit bureaus. As a result, I am now successfully verified for a Chase Premium Credit Card with a credit line totaling over $250,000, with no upfront payment required. 𝑰 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝒓𝒆𝒂𝒄𝒉𝒊𝒏𝒈 𝒐𝒖𝒕 𝒕𝒐 𝑯𝒂𝒄𝒌𝒊𝒏𝒈𝑷𝒓𝒐𝑻𝒆𝒂𝒎 𝒗𝒊𝒂 𝒆𝒎𝒂𝒊𝒍 𝒂𝒕 𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎𝟎𝟎𝟏@𝒈𝒎𝒂𝒊𝒍.𝒄𝒐𝒎 𝒐𝒓 𝒃𝒚 𝒗𝒊𝒔𝒊𝒕𝒊𝒏𝒈 𝒕𝒉𝒆𝒊𝒓 𝒘𝒆𝒃𝒔𝒊𝒕𝒆 𝒂𝒕 𝒘𝒘𝒘.𝒉𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎.𝒕𝒐𝒑 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑 𝒊𝒏𝒒𝒖𝒊𝒓𝒊𝒆𝒔 𝒄𝒂𝒏 𝒃𝒆 𝒎𝒂𝒅𝒆 𝒂𝒕 +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕. 𝑻𝒆𝒍𝒆𝒈𝒓𝒂𝒎 𝑯𝒂𝒄𝒌𝒊𝒏𝒈𝒑𝒓𝒐𝒕𝒆𝒂𝒎𝒃𝒆𝒔𝒕”

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Posted 6 months ago

“The president of the Board of Trade is samsung,custOme,r''SerVice 8O5-3O8';OO4O'} head of the Board of Trade. A committee of the Privy Council of the United Kingdomit was first established as a temporary committee of inquiry in the century, that evolved gradually into a government department with a diverse range of functions. The current holder of the post is Jonathan Reynolds, who is concurrently the secretary of state for business and trade.”

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Posted 7 months ago

“I satisfied with washing machine attendance provided by customer care. He guide well and did good job for inspection of machine of Shegaon and Khamgaon of Maharashtra appointed Assistant. Thanks Customer care.”

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Posted 8 months ago

“Good service by Faheem and Abu bakar”

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Posted 8 months ago

“From my experience with my new s23 Ultra, this will be my last Samsung phone. The phone is way too sensitive to damage and Samsung doesn't invest in customer support. BUT: at the,Samsung Westfield store, there are at least two exceptional staff members: Richard and Thabo. They are convincing sellers and genuinely interested in customers. They get 5 stars from me.”

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Posted 8 months ago

“I talked to the lady in Chinese and she responded back to me. I was confused on different things about the phone and she explained it back to me in Chinese. Apple was terrible about speaking other languages and just told me to speak english. Love samsung 10/10 I love you”

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Posted 8 months ago

“I love the Galaxy a53 phone but, the screenburns 😭”

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Posted 9 months ago

“Hello I spke with Christian. Please make sure his supervisor gets the message that he is the perfect customer service rep. He is very patient. Christian resolved the issue at hand and addressed any and every question or concern during the call.”

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Posted 9 months ago

Samsung is rated 1.2 based on 4,498 reviews