“Santander are increasing their interest by 5%, from 18.9% to an eye- watering 23.9%! This is at a time when their CEO is being paid £2250 per hour.
Don't get ripped off. Avoid them.”
“Don't use this bank if you transfer money thy will block your card for order 64hrs and thy don't care if you need food or water or even pay bills is behind a joke had my account blocked for over 64hrs now and thy had all the information thy need to unblock if is a joke f this company”
“Santander in peckham avoid at all costs as they threatened me and keep harassing me to delete my reviews ive made on google and it was honest review as a company this is unprofessional as they constantly call me off private number.
The lady was very rude and had very bad attitude and refused to help and i had to get the manager and this happened whilst i was on phone call with a lady working for santander and she was my witness and reported it on my behalf.”
“Santander voice ID DOES NOT WORK. It is letting anybody with my regional accent access my telephone banking and check balances etc. AT SANTANDER MY VOICE IS MY PASSWORD IS A JOKE. Try it guys you will see.”
“Bank suxx broke my knee couldn't walk or walk took my car when I called to get my car back they wanted it in full will never do business with them again I tell everyone how bad they are I wish they would leave jrz just a matter of time”
“I keep paying and paying they keep given me the run around one guy told me one thing I payed that come to find out he was laying yes they do work with you but them people you can’t trust they lie now I keep seeing the money Anit going no where”
“I tried to make a withdrawal for 150,000 pesos from the Santander ATM but no money came out of the machine. When I checked my bank account I found the money had been withdrawn from my account. I went inside the bank and told the staff what happened but they didn't help me. They told me to contact my own bank. BE VERY CAREFUL WHEN USING Santander ATMs.”
“They blocked my account then I was told they was shutting my account in 30 days sent my id documents 2 days later not heard anything can't access my funds can't go on my online banking or mobile banking customer service are rude and not helpful at all”
“Unable to get any contact response about my one year fixed interest isa which is maturing on April 6th .2024.Rubbidh customer service and rates have decline..Brisn Wright”
“Almost one year later and Santander have still not fulfilled their T&Cs – I’m still owed a £50 voucher for an ISA transfer over to them. I have followed this up with them multiple times with still no luck in them fulfilling their obligations. The time and effort involved is not worth the £50 I am trying to retrieve. They also make it incredibly difficult to contact them – no option of an email. Instead you have to wait a stupid amount of time to be connected to someone on the phone. You have to go through a ridiculous automated process and just try your luck to get connected to an actual human being. I will move my ISA next month and never bank with Santander again”
“Never used my card yet but I was blocked from mobile and online banking and are not able to resolve the issue after keeping you over the phone for several hours. Will need you to waste your time going to the bank to bring documents”
“Really poor service.Their ATM machine INSIDE the branch never gave me my money,even though I received a slip saying my transaction was denied,they debited my account with a significant amount of cash.It took 3 weeks to resolve and I was out of pocket.AVOID THIS BANK!!!”
“Brought a 93-year-old neighbor to change account, they requested his last will and testament! I being power of attorney was asked to leave the bank and had nothing to add to my neighbors statements. I was told to leave the bank and wait outside,They are very rude very rude!! Stay away from this Bank!”
“They have no kind of regulation and are quite unreliable. A few years back, I made a bad deposit of my hard-earned money, and as if it were a well-practiced scam, I was immediately locked out of my account. Worse, they could not be reached at all by their so-called customer support department. I implore you to stay away from these dishonest people and spare yourself the hassle. I was able to recover all of my funds and profit within a few days because of CONCEPTSTRD assistance. Give them a TRY!”
“Just lost out on a hotel booking down to the transaction pending for four days now. Bank continously blaming the Companies, yet nationwide or HSBC has never given me this issue after being with them for over twenty years.
Passing the book isn't helpful to the customer and what's more annoying is when staff sound robotic, when you challenge them all they do is repeat what they have told you several times, you tell them you understand them however there is a dilemma here, they just go off and repeat themselves again.
It's very long winded and unnecessary.”
