SARONT Reviews

Name: SARONT
Address: 56 Kambrook Road, Melbourne, Victoria
Rating: 4.76

4.8 Rating 248 Reviews

95 %

of reviewers recommend SARONT

Company Reviews

Questions

Metrics

4.8

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

9176727623

Email:

contact@saront.com

Location:

56 Kambrook Road,
Melbourne
Victoria
3161

Write Your review

Tell us how SARONT made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire experience was awesome for ordering to delivery. Love the light fixture”

Helpful Report

Posted 5 months ago

“This is the second time I’ve ordered from Affluent Interior. The lights I ordered this time were spectacular and looked exactly as shown in the catalog. All parts of the ordering process were seamless and I highly recommend to anyone thinking about ordering to go ahead and do it. You will not be disappointed!”

Helpful Report

Posted 5 months ago

“I ordered 3 and 4 bulb lights. The 4 bulb had the glass shade broken. Support were very quick to make it right and promptly had a new one out to me without any fuss. Was very impressed by their support and commitment to right something that was probably due to the shipping companies mishandling of the product. Would recommend.”

Helpful Report

Posted 5 months ago

“Ordering was a breeze! I received my fixture very promptly, Installation was very simple. There was plenty of extra connecting electric cord an extra chain if I wanted to swag or be more creative than just a straight drop from the ceiling. Quality of the fixture is great, I'm very pleased!”

Helpful Report

Posted 5 months ago

“We received the beautiful fixture sooner than expected. It was packaged extremely well and delivered in excellent condition. You could tell great care was taken to make sure that there were no problems.”

Helpful Report

Posted 5 months ago

“Very pleased with the quality of my ordered chandelier.”

Helpful Report

Posted 5 months ago

“Inside my parcel, the order arrived very securely with lots of padding and protection. I was very worried of the glass chipping / breaking however, it all arrived in tact. Cannot speak for the installation as I am yet to do so.”

Helpful Report

Posted 5 months ago

“The chandelier I purchased was delivered on time and was packed great to avoid any breakage problems. And, all the necessary parts were included accurately as well. It’s beautiful and I love it. it’s beautiful and I love it.”

Helpful Report

Posted 5 months ago

“Always have a great experience with the lighting selection at affluent interior.”

Helpful Report

Posted 8 months ago

Dear Tanua,Thank you so much for your fantastic 5-star rating of AFFLUENT INTERIOR! We truly appreciate your kind words and support. We are delighted to hear that you always have a great experience with our lighting selection at AFFLUENT INTERIOR. Your satisfaction fuels us to continue providing exceptional products and service to our valued customers like you. Once again, thank you for your valuable feedback. We are here to assist you with any future lighting needs you may have. Best regards, Lucy

Posted 4 months ago

“somewhat apprehensive about placing a large order for an item online but the order arrived, 5 days after the expected date and in a perfect condition. The shipment was well packaged and all the glass inside was in tact.”

Helpful Report

Posted 8 months ago

“Had purchased a leather sofa from this company online and could not be any more happy with the outcome.”

Helpful Report

Posted 8 months ago

“Order arrived on time. I am yet to have the lights installed so cannot comment on function, but aesthetically, they look great.”

Helpful Report

Posted 8 months ago

“They dont respond. They dont ship your lights. They may be out of business.”

Helpful Report

Posted 11 months ago

“Purchased some lights from them. Got a confirmation email. It’s been almost a month with no item and no shipping confirmation but they HAVE withdrawn the payment from my account. Seems like a scam to me”

Helpful Report

Posted 1 year ago

“Tried to follow up on an item that stopped working within the warranty period, and customer service never got back to me after multiple emails and chat sessions. Just radio silence on every end. Products may look nice but aren't high quality, and good luck getting them to replace them under warranty.”

Helpful Report

Posted 1 year ago

“Unfortunately, this is my last message to Affluent Interior, due to the lack of respond to my emails as well as false information stated on their website related to my order. "Hello: I placed order number **** for 5 Industrial Outside Wall Lights September 21, 2023. On September 22, 2023, I received tracking number ******************. Upon tracking my order, "Global Express Tracking" states that the shipment is "Awaiting Seller Dispatch" in Mainland China. In addition, "UPS" states that the tracking number is not valid. Why is that after 7 days of placing my order? Seems a bit odd that the shipment cannot be tracked by now. In addition, this is my 4th email following up on the matter without a response which leads me to believe that perhaps fraudulent activity is occurring. As a result, I am contacting my credit card company to alert them of the situation, due to your lack of response and cooperation.”

Helpful Report

Posted 1 year ago

“This is a terrible company. The product they sent was not legal in for sale in Canada as the wiring is not certified here. i tried to contact the company multiple times and they dod not respond. Never deal with them”

Helpful Report

Posted 1 year ago

“Terrible customer service. Website & products online look slick, but I wouldn’t go near them again. They were quite prompt in their responses before the purchase. After the purchase, they didn’t respond to multiple messages. Ended up giving me a refund which was less than the amount paid due to the exchange rate”

Helpful Report

Posted 1 year ago

“I ordered 2 corded lights but they sent me hardwired. I have contacted them 4 times in the last 9 days to correct this mistake and they have not reached out so I hard to file a claim with my credit card”

Helpful Report

Posted 1 year ago

“I purchased the pouvoir pendant lights, directions stated to email affluent in regards to a video for installation, I sent over ten emails and to this day no response. Which delayed completion of installation. Customer service is beyond poor which is super sad. The pendant lights are nice that's only reason they got 2 stars. I found someone who specializes in light fixtures which saved the day”

Helpful Report

Posted 2 years ago

SARONT is rated 4.8 based on 248 reviews