Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,682 Reviews

89 %

of reviewers recommend Save on Laptops

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4.6

Based on 2,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, high quality products, curate description... Yes, this is the best place to buy a laptop. Thank you.”

Helpful Report

Posted 10 years ago

“Once again brilliant service! you never let me down. The laptop I purchased was by far the best price for this model on the internet, you then delivered it three days ahead of schedule! Marvellous.”

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Posted 10 years ago

“Wonderful service with great communication. Very speedy next-day delivery. Superb product and very competively priced. Will certainly use again for all my computer requirements.”

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Posted 10 years ago

“Fast delivery and they kept me informed throughout. They even provided a 2hr delivery slot”

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Posted 10 years ago

“Ordered Monday 10th November and paid extra for next day delivery. Invoice showed courier as DPD and said they would contact me by phone advising delivery time slot. Took Tuesday 11th off work to accept delivery. No phone call or delivery as promised. Contacted your office on Wednesday 12th who said they would investigate and ring back within an hour. No call back. Rang again and told you were still investigating. Another day off work. Late afternoon on Wednesday your office rang saying item returned to you by courier on Tuesday as package damaged and delay sending a replacement due to your quality control procedure. Told item had originally been sent by Parcelfarce not DPD and another could be despatched on Wednesday. Problem was that Parcelfarce don't give a delivery time slot so I would have had to take a 3rd day off work for untimed delivery on Thursday. In view of this shambles, I cancelled the order.”

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Posted 10 years ago

“My order go to me very quickly, everything was good but i had problem with receive my coupon with free game from nvidia witch was included to my laptop becouse i forgot to write ,, game1,, in my order to get this. When my order come to me without that coupon i writed to saveonlaptops and they seid me sorry we cant help you :/ but when i write second time and i seid i will return my product becouse i feeling cheated they founded solution and send my my voucher . Propably they want use my mistake to keeping my free game to sell or use.”

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Posted 10 years ago

“FIRST CLASS SERVICE FROM BROWSING THEIR WEB SITE, THROUGH ORDERING AND ALL CONTACT.DELIVERY WAS BY DPD WITH A ONE HOUR SLOT SO NO WAITING IN ALL DAY”

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Posted 10 years ago

“A good machine at a good price, promptly delivered. What more can you ask? And the local collection option was particularly useful”

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Posted 10 years ago

“quick delivery and good servicw”

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Posted 10 years ago

“great delivery only 2days, great price.customer services answered my questions next day. will not be using new computer until next weekend, but everything seems what I expect from DELL,”

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Posted 10 years ago

“Excelant service, Excelant prices and the all in one PC is brilliant,It was a joy to deal with this company and DPD delivery was excelant and I could follow the driver and my package all around Exeter (just a shame I was the last delivery ) Great experience.”

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Posted 10 years ago

“Excellent service from ordering to Delivery.”

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Posted 10 years ago

“Website was very clear, and ordering was very easy. Quick despatch and it was delivered just two working days after ordering. Haven't used the product yet as it's an Xmas present.”

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Posted 10 years ago

“I bought the laptop as a gift so it has not been used yet but paying for it and it arriving at my door was smooth and so excellent service”

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Posted 10 years ago

“Very pleased, but Windows 8 takes quite a while to get used to from Windows 7 or even Windows XP, but nevertheless once you master the basics it is very good......so far ! Thank you”

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Posted 10 years ago

“Overall, I was pleased with the delivery and I am pleased with the Laptop. However, two issues:- 1. I signed for next day delivery. However, this was unilaterally changed to "Non-Mainland" delivery without consultation with myself. By the way, I do live on the mainland!!!! 2. The laptop was advertised as having 500GB HDD and 8GB SSD. Whilst this is factually correct, it should be made plain that this is a Hybrid Drive and that the 8GB SSD is not user accessible. The SSD is used by the system as CACHE for the HDD and does not show up as a separate drive in device manager (or anywhere else).”

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Posted 10 years ago

“I ordered a laptop and HDMI cable, simple eh? No. My address was entered as a Northern Ireland as that is where I live. Before submitting the order was not made aware of any additional delivery charge. Got an email a few hours later asking to make full or partial payment on my order so I queried it and was told I had to pay £9.95 for this delivery. I reluctantly paid it as I already just spent over £400 with them. About a week later I had not even received a despatch email, again I emailed them and was told that they were in the middle of a transition and there were "teething problems" but it would be despatched today (which is was, hooray) and that my delivery charge would be refunded. As I am a University student I was delighted to get nearly £10 back. Nine days later it is now and no refund shown in my account. Not best pleased with the service at all. Would never recommend them.”

Helpful Report

Posted 10 years ago

Dear Customer, After reading your review and looking through your order with ourselves. We would like to apologise. There is no excuse for your order not to be delivered within the time frame given. Looking through this I see you selected Free delivery. Unfortunately Northern Ireland is not covered under free delivery and is £9.95. We did explain this via email that this needed to be paid prior to dispatch of the unit. Again this no excuse as your order was dispatched late. This is due to a new shipping system we have in place and we did experience “teething problems” as mentioned in the email sent to you. I can confirm a refund for delivery was processed on the 13th November 2014 and should now be showing in your account. Once again we do apologise for the inconvenience this has caused. Save on Laptops Salesteam

Posted 10 years ago

“Order number: S6E-ZNV-3MZ-HN9 Laptop contained dents and scratches. Screen is flickering when, can be noticed on grey back ground. paid £900, received not new laptop”

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Posted 10 years ago

“Ordering and delivery - 5 stars. Pre-installation of Windows 8.0 - 0 stars. It should at least be at Windows 8.1 out of the box.”

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Posted 10 years ago

“Excellent service and good prices. Would recommend anyone considering a new laptop to browse the site to check whats on offer.”

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Posted 10 years ago

Save on Laptops is rated 4.6 based on 2,682 reviews