Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,682 Reviews

89 %

of reviewers recommend Save on Laptops

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Metrics

4.6

Based on 2,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery; the laptop has the specifications advertised; batery was fully charged.”

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Posted 10 years ago

“Great service. I ordered a computer from here after some very poor reviews from other laptop providers. Laptop came on time and easily picked up via the collect+ service at a local shop (cost a fiver) The only niggle was that the parcel was not very well protected (came in a plastic courier bag). There could easily have been damage caused by general transit handling. Luckily there was none. So far so good.”

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Posted 10 years ago

“Fast delivery. All as described. Very useful to be able to collect your order from a Collect+ location.”

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Posted 10 years ago

“A very easy site to use. Had phone call next day to check if definitely wanted Collect+. Ordered Monday evening and collected Friday afternoon. Very quick delivery. Very easy to set up and great to use.”

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Posted 10 years ago

“Faultless service, at the best price I could find. Very helpful & quick to answer my questions. I would unreservedly recommend this company to everybody.”

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Posted 10 years ago

“Excellent prompt service.Laptop just as needed and delivered as arranged and on time so well done to the courier service.”

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Posted 10 years ago

“Faulty laptop received, it works but there's mechanical clicking coming from inside the laptop, the fan is likely loose. Going to return this device.”

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Posted 10 years ago

“Order exactly as promised except chose free 5day delivery and it arrived in two days. Would definately use this company again.”

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Posted 10 years ago

“Website was easy to use, computer arrived when promised. Very pleased.”

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Posted 10 years ago

“Ordered on Saturday, with next day delivery, came on Tuesday am (they don't work on weekends so no complaint on that) Bought Lenovo B590, seemed a good deal, works well though not as fast as I would have expeted, should have ordered more ram, again my fault, but perhaps it is something they could warn about. Spent the first 3 days downloading updates, but then I am running 7 and I guess the o/s was originally installed some time ago. The machine is light, runs very cool and very quiet (nothing to keep you awake), though feels a little insubstantial after my Vaio, and previous thinkpads I've had, but I guess you have to pay for the lightness. overall reasonably pleased with it, but will put another 4gig in see waht happens then.”

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Posted 10 years ago

“The initial order was very quick with friendly, helpful communication from the sales staff. I like the option of being able to collect the laptop from a local shop so I don't have to wait in for delivery! I think this is an excellent option and greatly improves flexibility. The laptop arrived quickly and I received good communication about its dispatch, then arrival. However I had an issue activating the Bullguard I purchased with the laptop. The email I received gave an activation code but no license number and produced an error code. Bullguard could not help without the license number. Also there is no product key or proof of purchase for the Windows 8. I constantly get an error screen requesting this. I emailed sales team Wednesday evening, again twice Friday morning before eventually getting a reply that they are busy and will ring me Monday. Strangely when I was making the order and they were chasing payment they weren't too busy to reply to my emails immediately. So my feedback is mixed, excellent service at point of sale but extremely poor aftersales support so I would recommend my friends avoid this company. There is no point in being efficient supplying the laptop if it cannot be used because of missing product codes and then delaying reply. Its now 5 days since I received the laptop and still cannot use it due to this.”

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Posted 10 years ago

Dear Customer, After reading your review and looking through your order with ourselves. We would like to apologise. Regarding the issue with the Bullguard and Windows license key. As stated in the email we did advise we will need to look in to this further and if we can have a contact number to call you back on Monday. The reason behind this is we needed to send off to Bullguard for a new license code. This can take up to 72 hours to arrive through. Again with Windows 8.1 asking for product key we have needed to speak to our after sales team to look in to why this error is occurring as the windows units are already pre activated. The sales supervisor will be giving you a call today to resolve the issues you are having with your machine. Once again we do apologise that you feel that we have not been helpful. Save On Laptops Sales Team,

Posted 10 years ago

“Very happy with the laptop purchased for my nephew. The delivery was very fast. It would be better if knowing upfront there will be a credit card fee.”

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Posted 10 years ago

“A good range of laptops, at very competitive prices. Laptop exactly as described. Very very good and quick delivery.”

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Posted 10 years ago

“Very pleased with the product, price, communication and delivery speed. My only concern is the 19.99 nortan antivirus provided as an optional extra. It seems that this software is not compatible with the laptop i purchased and all attempts i have made to work around this problem have failed. Instead i have had to download a temporary free antivirus online. If it would be possible to exchange it for a compatible replacement or even just receive a refund for the nortan antivirus i would appreciate it. despite this issue i am still very pleased, and the cash back offer makes this purchase great value.”

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Posted 10 years ago

“I've always has a good experience with SaveOnLaptops - good prices, speedy delivery and clear communications.”

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Posted 10 years ago

“Placed order, arrived pristine a few days later and delivery was free. What more could you want?”

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Posted 10 years ago

“Even quicker delivery than stated. good prices”

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Posted 10 years ago

“The additional security checks were very inconvenient because I was not informed at check out, and I had no idea who I was giving my card info to, though they made up for it by delivering my order the very next day for free.”

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Posted 10 years ago

“Good seller. Every things is right.”

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Posted 10 years ago

“Really pleased. Laptop arrived in perfect condition within 2 days, with free delivery. Excellent service. Excellent laptop.”

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Posted 10 years ago

Save on Laptops is rated 4.6 based on 2,682 reviews