Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,682 Reviews

89 %

of reviewers recommend Save on Laptops

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Metrics

4.6

Based on 2,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

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“Order was processed and delivered quickly. However, the laptop I ordered was a previously-returned item which had been fitted”

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Posted 10 years ago

“Do not buy from this company, they bombard you with junk mail even after 4 attempts at telling them to remove me from there mailing lists and clicking the hard to find unsubscribe key”

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Posted 10 years ago

“Delivered to local post office so receipt of item made easy. Good price and product is quality. Heavy and solid.not ideal for travelling with but perfect desk top replacement.”

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Posted 10 years ago

“Everything went fine and for a good price.”

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Posted 10 years ago

“An excellent price and swift delivery. Very Good”

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Posted 10 years ago

“Quick delivery and a copy of antivirus supplied. However, I wanted to use Kaspersky instead. I found it impossible to remove the MacAfee antivirus software installed. When I approached Acer they were totally unhelpful unless I paid money. I have removed antivirus software before without too much problem but this time the only solution I could think of was to reformat the hard disk and reinstall the operating system without the crapware. I didn't do this as I had already installed other software. For the record in Computer Shopper mag the last antivirus review gave MacAfee a 76% success rate and Kaspersky and some others 98-99%. This was the reason I wanted to remove the MacAfee software. This does not reflect on Save on Laptops as they are an online seller but does on Acer. Next time I will either buy a laptop over the counter on condition that they install Kaspersky or other antivirus before I take delivery or buy a different brand without MacAfee installed (if I can find one). This type of issue is always a potential risk of buying on line.”

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Posted 10 years ago

“The duo 13 is a wonderfully advanced beyond any normal tablet - the speed of the i7 is awesome in the proper sense of the word. This deal was great in all respects - price, delivery and product. where is the very very good button?”

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Posted 10 years ago

“We received the laptop very promptly but it had a fault where there sounded like a screw loose in it when you moved it. However, customer service was helpful and they were able to find a solution for us where by we were able to easily return the laptop for a replacement. The new laptop was received promptly and works well. It would be worth noting that I also sent a query about the extended warranty and received a prompt and helpful reply from customer service also.”

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Posted 10 years ago

“I bought an Acer Aspire S3-371 Ultrabook 5 months ago and the service I received from this Company was excellent in every way. The order was dealt with very efficiently and the laptop was delivered promptly. It was well packaged, arrived in perfect condition and was easy to set up and was recognised by my BT Homehub without any problems. Having used the laptop every day for five months, I am delighted with it and although I am used to using windows XP I have found Windows 8 very easy to get used to and have updated to 8.1 without any difficulty. The laptop is very thin and light and I purchased this particular model because it was recommended by "Webuser" magazine. I am in my late 60's.”

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Posted 10 years ago

“Bought the laptop for my son who was going to uni, he's delighted with it. Fast delivery.”

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Posted 10 years ago

“I can not fault save on lap tops. My order unfortunately had a fault but I was refunded with out any problems and informed of what the step by step process was. Mark”

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Posted 10 years ago

“I have purchased three laptops now from SOL and have received nothing but exemplary service each time. The savings, especially on my main purchase, an Acer Aspire, were exceptional for the spec. Everything arrived as promised, when promised. I was so impressed I've even recommended them to friends, who have all been as satisfied as me.”

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Posted 10 years ago

“A Very easy site to find what you want, plenty of choice, no hidden extra,s. Quick delivery.”

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Posted 10 years ago

“Good descriptions, good prices & good delivery times. Who could ask for more?”

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Posted 10 years ago

“Excellent, efficient service, had no problems at all. Only downside is the credit card charges and delivery charge on some laptops (although collect + is free). Seems a bit unnecessary in comparison to other retailers.”

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Posted 10 years ago

“Very prompt with delivery and the price is very competitive. I have had no problems with the computer so far.”

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Posted 10 years ago

“Computer was DOA, but because I went direct to ACER (as per your website) for diagnostics, you now insist that you only knew about it after the 14 days. So I am out of pocket for the postage. Also when I was talking to ACER , they told me the unit had already been back for repair once. Not something you advertise in your A- rating ! I will not be recommending you on this performance.”

Helpful Report

Posted 10 years ago

Dear Customer, I am sorry to hear of the issue(s) you have experienced with your product(s). Please do not hesitate to contact us on 0121 202 0030 (Option 2) for further assistance. Regards, Box Returns Team

Posted 10 years ago

“Bought laptop with one processor, got with another one, respond to complaint was not very quick, but it was,we have got small compensation ,not enough for our opinion,but its ok.Happy enough.”

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Posted 10 years ago

“Great service - much faster delivery than advertised”

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Posted 10 years ago

“charging problem with laptop and they are not prepared to sort.would not recommend as a company.”

Helpful Report

Posted 10 years ago

Save on Laptops is rated 4.6 based on 2,682 reviews