Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,682 Reviews

89 %

of reviewers recommend Save on Laptops

Company Reviews

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Metrics

4.6

Based on 2,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The laptops and delivery was fine, however, a simple request to correct the invoice details has resulted in me leaving negative feedback. If it ever see's the light of day!! Despite the mistake being theirs Save on Laptops are just trotting out various excuses rather than trying to help. No help whatsoever is being given. Rubbish doesn't come close.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your review. After looking through your order and emails, I can see you have requested for a change of address and name on your invoice after a time period of 30days. However this is not possible. You see when you opted to pay via PayPal you agreed to have the order shipped to your confirmed PayPal address. The confirmed PayPal information is used to create an account with ourselves using your payment details. Prior to the dispatch we did email you confirming your order, this would have stated your company name and address in the invoice address section on the email. Further to that once the order had been dispatched it mentioned the details further and again in feedback on your order emails which were sent. You would have needed to notify us before the order had been dispatched that you wished for any details to be changed. We were only notified 32 days later that you wished to change your address from your company name to your personal name. Again unfortunately we are not able to do this. I do apologise for any inconvenience this has caused. Save On Laptops Sales Team

Posted 10 years ago

“First class arrived on time”

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Posted 10 years ago

“Next day delivery, even though I didn't pay for it, so very good. Not used laptop as it's a christmas present. Great price. Will definitely shop there again. Highly recommended.”

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Posted 10 years ago

“Laptop arrived very quickly (within 48 hrs) , I had it delivered to a shop to save the hassle of having to wait in for a delivery, could not have been simpler and I would definitely recommend this site (infact I already have!)”

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Posted 10 years ago

“Much better than another 'niche' laptop supplier (spent a lot of time and money on a phone call to be told that I couldn't have extra RAM!!). My only slight gripe would be that it was not made clear to me when the parcel would arrive at my local Co-Op... Would it be Saturday... Nah, not Sunday? ... Perhaps Monday. Aaaaah, it came on Tuesday! Just a note to say it would be dispatched on.... And arrive at ..... Would have been nice...”

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Posted 10 years ago

“Good quick service at a fair price. The only reason I've given 4 stars instead of 5 is because suddenly at the checkout you're told that you have to pay a credit card surcharge. This should be stated immediately - I don't object to paying it (still v good price), but I do object to not being told straight away.”

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Posted 10 years ago

“Order carried out quickly, accurately and trouble free. Well done.”

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Posted 10 years ago

“Good accessible web site with great range of tablets. Chose the Samsung tablet which offered good features and great value for money. Super fast delivery - Excellent!”

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Posted 10 years ago

“Lovely piece of kit , far better than i expected at the price , and does everything i want from a tablet/laptop. Will definitely buy from this company again , delivery was faster than expected , and well packaged.”

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Posted 10 years ago

“I collected the Laptop (Asus X550CA-XX957H) from the Birmingham Show Room as I passing that way. I asked the salesman what I should do in the event of a fault, to which he replied that it should be returned to Asus. I pointed out that this was not Consumer Law (why do so many Companies try to wriggle out of THEIR responsibilities?!) and that it should be returned to the RETAILER! He replied that it would be quicker simply to send it straight back to Asus. Apart from this, the Laptop seems to work fine and the prices were certainly cheaper than I had seen elsewhere.”

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Posted 10 years ago

“Can't review the laptop as it is a Christmas gift but it arrived quickly, was well tracked with the courier and was well packaged. Up to now, service seems very good, as was the price. Will definitely use again.”

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Posted 10 years ago

“Item arrived very quickly and was as described, very satisfied.”

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Posted 10 years ago

“Second time I have purchased from you and thanks for a very pleasant transaction. I was also very pleased at the service you offered in relation to a return item which was dealt with very professionally. I will definitely recommend you to friends and colleagues.”

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Posted 10 years ago

“I was v impressed. O actually ordered from e buyer then cancelled the order as they requested id which i sent then re requested . I then ordered with you and everything was super smooth. Thank you . I would use you again and recomend also”

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Posted 10 years ago

“Found website easy to work around, ordering was easy, Excellent pricing, straight forward. Ordered next day delivery and arrived well within time was expecting. Would highly recommend.”

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Posted 10 years ago

“Really good communication regarding my order and the carrier delivered on time also.”

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Posted 10 years ago

“Service was amazing. The laptop is really good. However didn't need the Norton security which isn't clear when purchasing.”

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Posted 10 years ago

“Accurate description of the product. Straightforward ordering process. Delivery in less than 48 hours. One very happy customer. Thank you!”

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Posted 10 years ago

“excellent service ordered Mon. got the laptop Tues. Very pleased with the laptop”

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Posted 10 years ago

“very fast delvery , 5* service”

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Posted 10 years ago

Save on Laptops is rated 4.6 based on 2,682 reviews