Saxton 4x4 Reviews

Name: Saxton 4x4
Address: WestwayChelmsfordCM1 3BH, Chelmsford
Rating: 4.56

4.6 Rating 593 Reviews

90 %

of reviewers recommend Saxton 4x4

Company Reviews

Questions

Metrics

4.6

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245351234

Email:

m.poole@saxton4x4.co.uk

Location:

WestwayChelmsfordCM1 3BH
Chelmsford
CM1 3BH

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Saxton 4x4 1 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely pleased with how Matt and Jenna have dealt with me today, I will be recommending friends and family to come to saxton if they are looking for vehicles in the future”

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Posted 1 year ago

“Amazing and objective sales process, the best experience we have had in many years of buying cars. We particularly appreciated Matt’s honesty and advice and help. Thanks also to Jenna for doing such a great job of the admin process”

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Posted 1 year ago

“Great service. Easy process”

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Posted 1 year ago

“Really great sales experience, thank you for my new car!”

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Posted 1 year ago

“Excellent all round. Huge choice of vehicles very helpful staff. Easy buying process and everything explained clearly every step of the way. Also worth a browse if you’re just interested in cars as the stock is that big. Big help from Soni and Jenna from start to finish, thank you so much!”

Helpful Report

Posted 1 year ago

“Super and efficient. Luke Briggs and Jenna Dinnes were polite, quick and to the point at pickup and exchange. Luke deserves special mention and thanks for coming up with a solution to a problem.”

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Posted 1 year ago

“AVOID AT ALL COST! AVOID AT ALL COST!! nothing but con artist... get you to sign up for all this warranty and extras and you cant claim on any of them as nothing is actually covered and all the small prints that the salesman should explain that never actually tells you about and there not worth the paper the warranty's are written on!! Had my Mercedes GLE less than six months and had nothing but problems since the day i picked it up. For a company that supposedly does all these checks before selling the cars, i was sold it with a bald illegal tyre it needed new breaks and pads as soon as i drove out the show room, then the car breaks down as has to have the oil changed and clean DPF as apparently it was my driving that caused it to block as the salesman should of told me that i needed to boot it every now and shouldn't do short trips in it all the time. So nearly £2000 later out of my own pocket all because they want there commission!!! I shall now be taking this action legal... if banks cant get away with miss selling packages why should Saxtons!! AVOID AVOID AVOID don't be suckered in by the fancy showroom!!”

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Posted 1 year ago

“Really helpful guys. Jenna and Juhel been very helpful”

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Posted 1 year ago

“Max and Ruhul excellent service through start and finish will highly recommended”

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Posted 1 year ago

“excellent service 💯”

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Posted 1 year ago

“Very happy with service everything was great lovely happy salesman,very friendly .happy with price.car very nice. 5 stars. Thank Juhel and Ruhul”

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Posted 2 years ago

“Good customer service for purchase and smooth transaction”

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Posted 2 years ago

“Excellent service by Juhel Ahmed! Daughter is over the moon with her new car thanks to Juhel!”

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Posted 2 years ago

“Very good service . All the staff very friendly”

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Posted 2 years ago

“Great service and easy to deal with. Thank you Brett and jenna”

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Posted 2 years ago

“Amazing, fast, professional service. Straight forward process doing our part exchange today, very happy with our new purchase!”

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Posted 2 years ago

“Very helpful made the process very simple Thank you Ellie”

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Posted 2 years ago

“AVOID!! Can’t be trusted!! I wish listened to all these negative reviews. No were near the standards and customer service of a main dealer!! Spent £31,000 on a Merc GLE. Leant a harsh lesson that for high end cars you can only really trust Main Dealers that have the customer service you expect. My complaint with SAXTONS is 1.Given a spare key which was not for my vehicle. Alerted the sales person within 2 days of noticing. 2 yrs on and they now claim that it’s doesn’t state anywhere that I should have been given 2 keys! The point is i was conned in thinking there was a spare and bought the car under this false pretence. They have refused to replace the ‘dud’ spare key and they have wished me luck in making a complaint with the Motor Ombudsman!! I’ll update on how I get on!! 2. Break wear warning after only 23 days and only 200miles!! cost me £500 to change front brakes. So you should ask for break pad measurements!! Another harsh lesson learnt- this would never have happened with a main dealer!”

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Posted 2 years ago

“Ellie sold us our new X3M Competition and couldn't be happier. She was amazing to deal with from start to finish, very easy purchase and I will definitely be coming back. Everyone should buy their cars from Ellie at Saxtons! Jenna was great with the handover, patient when transferring deposit, great customer service and very easy to deal with. 10/10 experience.”

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Posted 2 years ago

“Really efficient and easy PX deal thanks to the professionalism of Serkan and the lady who sorted all the boring admin and paperwork!”

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Posted 2 years ago

Saxton 4x4 is rated 4.6 based on 593 reviews