“Renting a scooter for an employee @ ICSC '23 from Fed Ex @ LVCC was a great experience.
Fed Ex CSR Ryan & Mary were top notch.
I cannot say the same for my experience when contacting Scootaround's main number in Las Vegas.
Your CSR was useless, provided zero basic knowledge, rude & did not have interest in assisting me.”
“Renting from Scoot Around for a cruise was so easy! I rented a rollator as well as a scooter, both of which made the cruise experience much more enjoyable without the stress of trying to bring equipment from home on the airplane, risking damage. Pick-up and drop-off were both very easy and customer service was excellent. I will definitely rent from them again.”
“Made my cruise wonderful. Your crew at Seattle had me checked in, outfitted and scooting in about 3 minutes. It enabled me to keep up with my family just fine. I had a lot of people ask me about it. I preached Scootaround to everyone!!”
“I’m really thankful I had the scooter for my cruise to Alaska. It really helped me get around on the cruise ship while I was healing from an ankle injury. The staff at scoot around was helpful and very friendly.”
“It was a hassle to start listening to a click click click every time the front wheel, went around.
Also, we had to call Barbara to inform her about it. She was nice over the phone, but the sound didn't go. It seemed like riding in the carpet's cruise made the sound go around.”
“Excellent scooter, only needed charging one time during week-long cruise and pick-up / drop-off process could not have been easier - right at ship side before the Seattle terminal. Definitely recommend.”
“The rental process for Scoot Around was so easy and convenient. The staff was helpful and looked out for our best interest. I’m so very thankful they are conveniently located at the port. This was a great experience.”
“Perfect process …. In & out! Life saver for me I broke my back have degenerative disc in my back …. Copd emphysema and in remission from kidney and breast cancer …. I wouldn’t of been able to it with out Scoot around A++++ thank you again”
“When I returned the wheelchair there was no one there to receive it. I had to just trust you guys got it. You did confirm you got it, but I have gone to your station other rental times and had to search for some one to help me. That is my only critique. Otherwise, you guys are great.”
