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Scootaround Rentals Reviews

4.5 Rating 2,184 Reviews
88 %
of reviewers recommend Scootaround Rentals
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Location:

7703 Kingspointe Pkwy #400,
Orlando
Florida
32819

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Scootaround Rentals 1 star review on 30th June 2024
Doc Graves
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 8th October 2023
Sandra Smith
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
68
Anonymous
Anonymous  // 01/01/2019
It was very convenient
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Posted 1 year ago
Needed a powerchair for about 2 weeks that could be transported in a regular car without a lift or ramp. Got the Whill Model Ci from the scootaround store. Delivery was smooth and timely. It worked excellently for what I needed it for. I bought one of my own not long after.
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Posted 1 year ago
I have rented the scoot around several times. I have never had a problem. There are clean and ready to go. Customer is great.....
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Posted 1 year ago
I have so appreciated Scoot Around on my last two cruises. I have been unable to walk very long distances, and using the scooter enabled me to go where ever I wanted to. It was convenient, easy to manage, and the cruise line worked with us extremely well. I was especially happy with my entrance and exit from the ship. My assigned scooter was available to me precruise, and I was able to board the bus to the airport before returning it to the lady who was helping me. Thank you, Scoot Around, for making it so enjoyable.
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Posted 1 year ago
Wonderful people and the scooter was great Thanks for doing a good job
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Posted 1 year ago
Wonderful to have this service available when traveling. Excellent experience and great customer service. Highly recommended.
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Posted 1 year ago
Recently rented a scooter for my 14 days cruise to Hawaii. The process was smooth and easy. Would definitely rent again in the future.
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Posted 1 year ago
No charging cable was in scooter, our cabin crew member on board ship was able to locate one for us to borrow.
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Posted 1 year ago
Fantastic service and choice of rental equipment. Thank you so much
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Posted 1 year ago
It was great.i only wish I could afford to get a.Scooter that can make it from point a to be.may be I will find one I can get payment plan.Thank you
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Posted 1 year ago
I was not pleased with my recent rental. I just completed the survey sent to me but felt I should follow-up with the following remarks. Being given better equipment to use. The scooter would not stay charged after leaving the cruise vessel. I know that the country that I was visiting is not flat land and I expected reduced battery life, but even with charging overnight, I had to push the scooter back to the ship on multiple occasions. The battery showed fully charged upon disembarking the ship, but within 30 minutes, it would be dropped down and show only approximately a half charge. I turned the speed knob almost completely too slow, as the terrain was not level, but this even didn't help. My guess is that the problem lies in the temperature difference. When leaving San Francisco, the outdoor temperature was around 90 degrees and the high temperatures in Alaska and Canada was in the 50's. I own a Victory 10 (4-wheel unit) and have never experienced these problems until the battery begins to fail. I assume that was what was occurring with your scooter. I received the following email on 05 September of last year (2022): “GOOD MORNING MR. BROOME I WANT TO APOLOGIZE FOR ALL THE INCONVENIENCE CAUSED DURING YOUR TRIP. THAT IS NOT WHAT WE STRIVE FOR. I HAVE REQUESTED TO REVIEW FOR COMPENSATION WHICH MAY TAKE APPROXIMATELY 7-14 BUSINESS DAYS. THANK YOU VERY MUCH FOR YOUR PATIENCE. IF YOU HAVE ANY QUESTIONS. PLEASE CALL 1-888-441-7575. THANK YOU YESENIA” And have never received any further comments or information. I will definitely “NEVER” recommend your services to any of my other disabled veteran friends, nor anyone else for that matter. Your services “SUCK” and your customer service are even worse. I depend on a mobility device to get around and I know that you are in business to make money, but if you don’t maintain or replace your equipment when it is worn out (I also know that when a scooter is maintained as with the one I rented, that is just money in your pocket) then the disabled are abused as bad as if you were physically abused. Your entire business is built to serve the disabled, but you are definitely not doing your job. The disabled are doting on you to provide them reliable services and you are not doing the job.
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Posted 1 year ago
Perfect timing & amazing product!
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Posted 1 year ago
I use scootaround when going on cruises. They meet you when you get there and meet you when you get back. Couldn't ask for better service.
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Posted 1 year ago
My scooter was waiting for me in my stateroom and was easy to maneuver on the cruise ship. Comfortable to sit in and easy to charge. All that I needed for the 2 week cruise was right there. Will rent again from them!
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Posted 1 year ago
Easy to arrange, easy pickup and drop-off, good equipment.
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Posted 1 year ago
Great scooter. Dependable company.
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Posted 1 year ago
Helpful staff and no problems all around
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Posted 1 year ago
Good service
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Posted 1 year ago
Everything went great!
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Posted 1 year ago
Excellent service and product.
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Posted 1 year ago
Scootaround Rentals is rated 4.5 based on 2,184 reviews